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2.
You should arrive at a black screen listing boot options that include “Safe Mode” and
"Return to OS choices menu." Choose the latter option, and then select
Restore
from
the next screen.
This procedure will completely restore your system drive (“C:”) to its ‘as-shipped’ state. The "D:"
drive, which holds content and sessions won't be modified. However any TriCaster software
updates (possibly including optional TriCaster expansion packs) will be overwritten – so use this
function only if you truly find it necessary (a call to NewTek’s excellent
Tech Support
first may
often be fruitful – see Section A.6.2).
A.6
REGISTRATION AND TECH SUPPORT
A.6.1
REGISTER TRICASTER?
1.
Read and accept the
License Agreement
shown when TriCaster launches.
2.
Select and copy (Ctrl + c) the characters in the
Product ID
field in
Step 1
of the
registration dialog that appears next.
3.
If you have connected TriCaster to the internet:
o
Click the button in
Step 2
of the registration dialog.
o
Follow the directions on the Registration
webpage
(in the Customer Care
section of the NewTek website) to obtain your
registration code
4.
If TriCaster does not have internet access, call (or email) Customer Service with the
Product ID
:
(US) 1-800-862-7837
(Outside US) +1-210-370-8000
http://www.newtek.com/faq/index.php?contact=service
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