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Afterward, the backup drive can be removed and stored, to be used later if necessary to i) restore the internal
drive should, or ii) in the case of a catastrophic drive failure, to be connected internally to completely replace
the original drive.
Note: Since opening TriCaster’s case is a breach of warranty, please call Customer Service to obtain
direction before proceeding with an internal drive replacement.
The actual creation process for the backup is discussed in the next section.
A.5.8 RESTORE TRICASTER SOFTWARE
We firmly expect you will never need it, but isn’t it good to know that comprehensive TriCaster Restore
features are available in the event of an unforeseen problem? You can use one of two methods to access
TriCaster’s Restore features, depending on your situation.
To restore your TriCaster system software after the system launches normally:
1. Click the Shut Down icon on the Home Page of the Startup Screen.
2. Click the Administrator Mode link at right to exit the TriCaster environment.
3. In the Administrator Mode screen, select the link labeled Backup or Restore System.
4. Select the Restore Factory Defaults bootup option.
If TriCaster should ever fail to boot up properly, you may need to try a different approach to restore your
TriCaster system software, as follows:
1. Select the menu item labeled Restore Factory Defaults from the black boot screen that appears shortly
after powering TriCaster up. (If this screen does not automatically appear, reboot and press F8 a few
times in quick succession, say once per second, immediately after powering up.)
Either method described above will ultimately present you with powerful system backup and restore tools.
The management screen initially presents you with 3 options as follows:

Restore System Partition to Factory Defaults: overwrites the C partition (only) on the existing system
drive from the disk image in its local Restore partition.
Note: Following a Reset to Factory Defaults operation, the Windows® system software must be re-
activated. To do this, you will need the operating system serial number, which you will find on a sticker
affixed to the exterior of your TriCaster.
This procedure restores your system drive (“C:”) to its ‘as-shipped’ state. The “D:” drive, which holds
content and sessions won’t be modified. However any TriCaster software updates (possibly
including optional TriCaster expansion packs) will be overwritten – so use this function only when
necessary. When you do restore, remember to update the TriCaster software afterward.

Create User Backup Drive: create a bootable clone of the entire system drive (as it exists at the time)
on either an external HDD or a drive mounted in a removable hard drive bay.