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devices (there’s no shame in having a VCR backing up your digital record – ‘low tech’ still has a place in the
grand scheme.)
But you also need to perform onsite testing, to ensure your live stream is working well before ‘zero hour.’
No-one will thank you for excuses, no matter how brilliantly they point the finger at forces beyond your
control.
1. Set up and enable a test program stream from your TriCaster.
2. You can use TriCaster’s integrated web browser, but you may want to confirm using an external
system, too.
Success at this point does not necessarily mean you’re done. You may be able to see the stream locally, but
can someone outside the local environment connect to it over the Internet? The best way to find out is to
have someone at a remote location verify that your stream is streaming properly. If it is, great! Otherwise,
keep reading…
T
ESTING WITH
P
ING
Before your stream can be seen - whether on a local intranet or the Internet - client computers (or your
service provider) need to be able to establish a network connection with your TriCaster.
Ping is a humble but effective tool to ensure the basic connection exists, thus it can help you with streaming,
iVGA™ and LiveText™ connection issues, too (and it works just fine in a multi-platform environment!)
Ping sends a small set of data packets to the target host (IP number), then ‘listens’ for an echo response in
return. Ping estimates the round-trip time in milliseconds, records any data losses, and displays a summary
when finished.
Bottom line, if you can’t ‘ping’ your target, your connection has problems (the problem might be as simple as
a bad cable connection). To issue a ping, you need know the IP number of the target computer.
Finding the target IP number
For Windows XP
®
1. Select Run from the Windows
®
Start Menu (look in the Settings sub-menu if it is not listed at the top
level).
2. Type “cmd” (without the quotation marks) into the dialog, and press Enter on the keyboard.
3. In the command shell that opens, type “ipconfig” (without the quotation marks) and press Enter
again.
4. The IP Address for the system will be reported in the window, along with other data.
For Windows Vista
®
(or later)
1. Type “run” (without the quotation marks) into the Search field, then press Enter on the keyboard.
2. Type “cmd” (without the quotation marks) into the dialog, and press Enter on the keyboard.