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ELECTRONICS
CARRIER
CONSUMER
PHONE
BUSINESS
PHONE
WEBSITE
AT&T 888.333.6651 888.444.4410 att.wifiranger.com
VERIZON
**Official Support
Coming Soon (we
cannot guarantee
Verizon data plans
at this time)*
MILLENICOM 800.996.1285 800.996.1285 millenicom.wifiranger.com
ACTIVATION CONTACT INFORMATION
LTE Setup
ACCESSING CELLULAR SETTINGS
1. Power up the WiFiRanger system with embedded LTE
modem(s).
2. Connect over ethernet or wirelessly to the
WiFiRanger’s network.
3. Access Control Panel of the WiFiRanger and select
the “Setup” tab.
4. Expand modem settings by clicking the appropriate
gear icon:
•
Standalone WiFiRanger (indoor or outdoor unit):
◉
Click “Cellular” gear icon.
•
Pack WiFiRangers (indoor and outdoor units):
◉
Click “Cellular” gear icon to access indoor unit
modem.
◉
Click “WFRControl” gear icon to access outdoor
unit modem.
VIEWING SIM & IMEI NUMBERS
If you need the SIM or IMEI numbers for Cellular plan
activation or support, then follow the steps below:
1. Follow steps for “Accessing Cellular Settings.”
2. View SIM & IMEI numbers after expanding the modem
settings.
Converge Routers & Modems
Only Support Standard SIM Size.
Be sure that SIM card is Standard
size as Nano and Micro sizes will
not fit properly within Converge
routers or LTE modems. A SIM
card size adapter kit may be used
to resize the SIM.
REFRESHING SIM NUMBER
If you’ve changed the SIM card in your WiFiRanger
modem and need to refresh the SIM number, follow the
steps below:
1. Follow steps for “Accessing Cellular Settings.”
2. Click on “Clear SIM Details” then wait 30 seconds.
3. Click on “Reboot Cellular” then wait 60 seconds.
4. Reload the Control Panel and verify the new SIM
number appears.
MANUALLY SETTING AN APN
(This is usually unnecessary on latest firmware since APN
is automatically detected.) If you are unable to connect to
the internet using the WiFiRanger modem even though
your data plan is active, then there may be an issue with
the modem’s APN. An APN is a password used by the
modem for authenticating with your cellular Carrier. To
change the APN, follow the steps below:
1. Follow steps for “Accessing Cellular Settings.”
2. Enter correct APN into the APN field:
•
Default APN shown in this table (most common)
•
Unique APN on your Cellular account (only if
applicable)
3. Click “Save Changes.”
Carrier Default APN
Verizon vzwinternet
AT&T broadband
T-Mobile / Millenicom fast.t-mobile.com
Source(s): WiFi Ranger Converge Indoor/Outdoor Routers Owners Manual (2020)
Product(s): This source is associated with more than one product. Refer to Newgle
for more information about the product(s) offered for your coach’s model year.