nlscan.com
Page 5
Quick Start
Supports & Service
If you have a problem with your equipment, contact the Newland Support Center
for your region. Before calling, have the model number, serial number, and several
of your barcodes at hand.
Call the support Center from a phone near the scanning equipment so that the
service person can try to talk you through your problem. If the equipment is found
to be working properly and the problem is barcode readability, the Support Center
will request samples of your bar codes for analysis at our plant.
If your problem cannot be solved over the phone, you may need to return your
equipment for servicing. If that is necessary, you will be given specific directions.
Note: Newland Auto-ID Tech. is not responsible for any damages incurred during
shipment.
For service information, warranty information or technical assistance contact or
call the Support Center listed below. For the latest service information go to http://
www.nlscan.com
If you purchased your Newland product from a Newland Business Partner, contact
that Business Partner for Service.
Contact us
People's Republic of China
Newland Auto-ID Tech. Inc.
Newland Science & Technology Park,
No. 1 Rujiang West Rd., Mawei, Fuzhou, China
Tel:+86 591 83972000 FAX: +86 591 83979208
Technical support: [email protected]
North America
Newland North America Inc.
46559 Fremont Blvd., Fremont, CA 94538, USA
Tel:+1 510 490 3888 FAX: +1 510 490 3887
Commercial Email: [email protected]
Technical support: [email protected]
Taiwan
Newland Auto-ID Taiwan Inc.
7F-6, No.268, Liancheng Rd., Jhonghe City,
Taipei County 235, Taiwan
Tel: + 886-2-7731-5388 FAX: +886-2-7731-5389
Commercial Email: [email protected]
Technical support: [email protected]
Europe (Incl. Russia, Turkey and Middle East)
Newland Auto-ID Europe BV
Nijverheidsweg 1d-e 6661 KS Druten, The Netherlands
Tel: +31(0)487 588 899 FAX: +31(0)487 518 273
Commercial Email: [email protected]
Technical support: [email protected]
