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TROUBLESHOOTING GUIDE

NOTES:  1. 

There are no adjustments to any part, so if a faulty or worn part causes the robot to malfunction, replace that part.

 

2.

  If you are not well-skilled at soldering, please send in your Control Box for service when soldering is indicated.

 

  Control Box parts are small and easily damaged. Improper soldering may void your warranty and service policy.

 

3.

  If you open the 1040+/2040+ Control Box, unscrew 

ONLY 

the 4 corner screws. 

DO

 

NOT 

remove the 4 screws in

 

  the middle. (

See Figure 1B, page 6 for more details.)

 

4.

 

If the suggestions below do not help, please consult the troubleshooting section of our website at

 

  www.newgy.com. It is updated periodically and will be more current than the information given below.

 

5.

  The following solutions will apply to all models of Newgy Robots, except if marked with the following footnotes:

  

1

Robo-Pong 1040+ only, 

2

Robo-Pong 2040+ only, 

5

Robo-Pong 545 only. 

NO POWER PROBLEMS

1.  PROBLEM

 

No robot functions work and Power Switch on Control Box 

does not light up when turned on.

 

SOLUTIONS

A.  Make sure transformer is plugged securely into a 

power outlet. Verify there is power in the outlet. Check 

that transformer input (on top of transformer) matches 

local electrical specifications. See Chart on pg. 17.

B.  Check that the pin of the transformer cord is plugged 

securely into the Power Jack of the Control Box.

C.  Transformer is defective. Test for proper output with a 

voltmeter. If defective, replace.

D.  If Control Box has been knocked off the table, a break 

may have been created on the circuit board. Inspect 

and resolder any broken connections. Break is usually 

where the Power Jack is soldered to the circuit board.

E.  Verify that wires are properly attached to the Power 

Switch. Red wire should be closest to “off”. Brown or 

white wire should be attached to the middle terminal. 

Black wire should be closest to “on”.

1,2

F.  Power Switch is bad. Replace.

2.  PROBLEM

 

No robot functions work or only work intermittently, and 

the Power Switch

1,2

 lights up when turned on.

 

SOLUTIONS

A.  Make sure Connector Cable is securely plugged in at 

both ends.

B.  Check fuse in Control Box. If blown, replace.

1,2

C.  Fuse holder is not making good contact with the fuse. 

If loose, tighten; if defective, replace.

1,2

D.  Bridge Rectifier is bad. Especially indicated if fuse 

keeps blowing after power is turned on. Replace.

1,2

E.  Defective Connector Cable. See Solution 14A.

BALL FEED/FREQUENCY PROBLEMS

3.  PROBLEM

 

Robot will not pick up balls.

 

SOLUTIONS

A.  Pong-Master Scoreboard (an optional accessory) is 

controlling Ball Feed. Turn Scoreboard off.

1,2

B.  Ball jam. See Problem 18.

C.  Ball Feed Motor is not running. See Problem 14.

D.  Ball Feed Motor runs backward. See Problem 13.

E.  Ball Feed transfer gears and/or Main Gear are 

damaged or assembled incorrectly. Replace gears with 

stripped teeth or other damage.

F.  Pickup fingers are broken or loose. If loose, tighten; if 

broken, replace.

G.  If Control Box emits a high-pitched squeal when 

power is turned on, even if Connector Cable (and 

Linking Cable from Pong-Master Scoreboard, if 

applicable) is unplugged from the box, the U4 chip or 

12V Relay on the circuit board is defective. Replace.

1,2

H.  If problem occurs only at low ball frequency, spray 

inside Ball Feed Motor with tuner lubricant/cleaner.

I.  Ball Feed Main Gear is frozen to shaft of BF Mounting 

Plate. Replace gear and plate. 

BALL SPEED/DISCHARGE PROBLEMS

4.  PROBLEM

 

Ball speed seems to be slower than when new.

 

SOLUTIONS

A.  Incorrect Transformer. 

B.  Hair or fibers are entwined around drive pin of Ball 

Speed Motor. Remove Ball Discharge Wheel and 

inspect at base of brass shaft on the motor. Clean, if 

necessary. 

C.  The brass shaft on the Ball Speed Motor is loose. The 

Ball Discharge Wheel is screwed onto this shaft and 

then the shaft is permanently pressed onto the motor's 

drive pin. It cannot be reattached. Replace the motor. 

Test by holding the rubber wheel with a finger and 

then turn power on and adjust Ball Speed to 10. If you 

hear the motor spinning while you are holding the 

wheel stationary, then the brass shaft is loose. If the 

motor does not spin, then shaft is securely fastened.

D.  Ball Discharge Wheel and/or Friction Block are worn.  

Replace both parts.

E.  Ball Speed Motor needs lubricating. Spray inside 

motor with an electrical contact cleaner/lubricant.

F.  Friction Block (FB) is not moving freely. Test by 

pressing FB down with your thumb and visually check 

to see if  FB tabs are returning to the top of their slots. 

If FB is hanging up in its travel, remove FB and smooth 

its tabs and/or sides by filing. Also, clean out FB tab 

slots in the head housings. Replace FB if necessary. 

May also be caused by overtorquing of robot head 

screws. If loosening these screws frees up FB travel, 

replace left head housing. 

G.  Potentiometer, Voltage Regulator, and/or Bridge 

Rectifier inside the Control Box are bad. Replace.

1,2

H.  Balls are too small. Check with Ball Dam. See page 11.

5.  PROBLEM

 

Robot picks up balls, but balls just fall out of discharge 

opening instead of shooting out.

 

SOLUTIONS

A.  Check balls to be sure a 38mm ball is not mixed in with 

20

Содержание Robo-Pong 1040+

Страница 1: ...g Instructions Carefully Newgy Table Tennis Robot OWNER S MANUAL For Models 2040 1040 545 Manufactured under one or more of the following U S patents 4 844 458 4 854 588 4 917 380 5 009 421 5 335 905...

Страница 2: ...arranties with respect to the contents of this manual and expressly waives any implied warran ty for the particular purpose of sale or interest The manufacturer reserves the right to make any amendmen...

Страница 3: ...ies parts replacement service and warranty In general instructions will apply to all models except when clearly designated by a caption heading or the following footnotes 1Robo Pong 1040 only 2Robo Po...

Страница 4: ...end in a horizontal position If you re right handed place it on the left side of the table If you re left handed place it on the right side of the table Open the clip and place the Connector Cable and...

Страница 5: ...ready for random delivery turn the Oscillator Speed on and the balls will be randomly delivered across the entire table To become more familiar with the controls and adjustments for your machine read...

Страница 6: ...th the table and the Front Support Plate sits on top of the table The center of the Front Support Plate aligns with the centerline of the table The robot will be held by its own weight See Figure 10 p...

Страница 7: ...r settings increase the time between shots Higher settings decrease time between shots Lowest set ting at which balls will come out is approximately 2 13 to 26 balls per minute At a setting of 10 the...

Страница 8: ...um Ball Speed is 3 5 As the Ball Speed is turned up the head must be angled up to deliver the ball so it first strikes the player s side of the table robot returning see Figures 6A 6B As the Ball Spee...

Страница 9: ...From Position Shown SPIN SELECTION FIGURE 7 TOPSPIN SIDE VIEW BACKSPIN SIDE VIEW P A D D L E PADDLE LEFT SIDESPIN TOP VIEW RIGHT SIDESPIN TOP VIEW RETURN SHOT RETURN SHOT RETURN SHOT PADDLE PADDLE RET...

Страница 10: ...lure to follow these instructions will likely result in broken parts and may void your warranty Following is an explanation of each zone that can be selected as shown in Figures 10 and 10A 3 4 Robot d...

Страница 11: ...the playing area and place them inside the box too REMOVE CLEAR FRONT COVER Place the robot body on your table Pull the Clear Front Cover off by squeez ing on the circular fingerholds on the sides of...

Страница 12: ...roll down into the Center Trough The balls will be out of the way and you can easily loosen the two wing nuts and two clip washers then pull up on the robot body to remove it see Steps 4 5 opposite p...

Страница 13: ...er s end At a Ball Speed setting of 10 the ball speed is very fast and simulates the angle from which a typical kill shot would be hit However the 1040 s oscillator ranges are narrower than if the rob...

Страница 14: ...ake sure the robot sits level by adjusting the Rubber Tips as described above In this case it may be necessary to use the Rubber Tip one size larger than normal to level the robot ADJUSTING NET TENSIO...

Страница 15: ...the flexible band 21B Insert the band into the clip where the knot is located 21C Side Net should look like 21D The flexible bands were designed to provide the proper tension for the side nets in most...

Страница 16: ...tting them in the Ball Bucket or Ball Trays run the balls through the machine at high frequency by setting the Ball Frequency to 10 the Ball Speed to 3 the spin to backspin and aim the head at the mid...

Страница 17: ...VE BALL DAMS F r o m t h e front of the robot raise e a c h t r a y slightly and remove the Ball Dams from their storage posi tions Don t raise too much or the balls will fall out See Figures 11 13 on...

Страница 18: ...s if you purchased that accessory When in serting the targets into the pocket target wires should be furthest down in the pocket to prevent the weight of the wires from bending the edges of the target...

Страница 19: ...he plastic Be careful not to get water on the motors Control Box or the 5 Pin Connector REMOVE ROBOT BODY First remove the robot body from the Center Trough 2040 or Ball Bucket 545 1040 Then lay it on...

Страница 20: ...ill not pick up balls SOLUTIONS A Pong Master Scoreboard an optional accessory is controlling Ball Feed Turn Scoreboard off 1 2 B Ball jam See Problem 18 C Ball Feed Motor is not running See Problem 1...

Страница 21: ...r the ball all the way to either the left or right corner of the table when spin is set to straight topspin or backspin Control Levers are set to positions 3 4 and robot is in position 1 or 5 Figure 1...

Страница 22: ...e Control Box is bad Replace 1 2 BALL JAMS 18 PROBLEM Balls jam inside the machine Ball jams are normally indicated by a squealing noise from the Control Box SOLUTIONS A See Solution 6A B Using new or...

Страница 23: ...er 60 See Note 2 78 See Note 1 65 64 72 74 63 58 77 See Note 3 61 FIGURE E ROBOT HEAD ASSEMBLY 1 When disassembling the robot head do not let the Detent Pin 65 fall out of the Left Housing 61 since it...

Страница 24: ...n 65 fall out of the Left Housing 61 since it s small and easy to lose Work atop a towel to prevent loss of parts 2 A small amount of Superglue cyanoacrylate holds the Ball Discharge Spring 60 onto th...

Страница 25: ...1 2000 116 CT Support Leg Rubber Tip 3 4w std 2 12 2000 118 CT Support Leg Rubber Tip 1w 2 13 2000 120 CT Rubber Spacer Washer not shown 4 14 2000 122 CT Pivot Pin 1 15 2050 124B CT Ball Dam 40 mm 2 1...

Страница 26: ...I pg 25 1 54 2040 161B BF Spring Short 1 55 2040 162A BF Clear Front Cover 40mm 1 57 2040 164B BF Upper Guide 40 mm 1 58 2040 166A BF Discharge Tube 40mm 1 59 2000 168 BF Discharge Tube Brake 2 60 20...

Страница 27: ...TRAINING LOG 27 DATE TIME NOTES...

Страница 28: ...28 DATE TIME NOTES...

Страница 29: ...performing a Factory Default Restoration pg 14 You may also want to visit our website to see if any information has been updated When you do call please have your serial number and this manual handy T...

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