newell DYMO RHINO 6000+, Руководство пользователя

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DRAFT
31
RHINO
™
6000+
User Guide
Troubleshooting
Review the following possible solutions if you encounter a problem.
If you still need assistance, contact DYMO Customer Support for your country at support.dymo.com.
Problem/Error Message Solution
Battery Low
Battery Empty

Attach the power adapter.

Recharge the battery. See Recharging the Battery on page 2.
Poor Print Quality
 Clean the print head. See Cleaning the Print Head on page 32.
 Adjust the print contrast. See Adjusting the Print Contrast on page 27.
Tape Jam
Motor is stalled due to tape jam.
 Open the label cartridge compartment and press the eject button to release the cartridge.
 Remove the label, clearing the jam.
 Make sure the label passes smoothly through the guideposts on the label cartridge. See
Inserting and Removing the Label Cartridge on page 3.

When the jam is cleared, press
OK
to clear the display.
Clean Cutter: Remind later?

Clean the cutter blade. See
Cleaning the Cutter Blade
on page 32.
Uneven or slanted printing
The cartridge is not inserted correctly.

Check the label cartridge compartment to make sure the cartridge is inserted properly.
See
Inserting and Removing the Label Cartridge
on page 3.
 Make sure the cartridge is seated completely. Let the printer mechanism do the work.
Cannot close the tape cartridge lid
The cartridge is not inserted correctly.
Make sure nothing is blocking the cartridge cover and that the label cartridge is inserted
properly. See
Inserting and Removing the Label Cartridge
on page 3.
Unable to return to the previous menu
 Press ESC to return to the previous menu.
 Press
Clr
to return to return to the display and clear all settings.
Nothing shows on the display
 Ensure the label maker is turned on.
 Recharge battery or plug in power adapter.
 Remove power adapter and battery and reattach power to restart the printer.
End of Tape
label cartridge is empty.
The printer cannot detect the end of the label cartridge. Make sure you have labels left in the
cartridge before starting a large print job.
Display text is too light to read
 Turn on back light. See Using the Back Light on page 5.
 Adjust the display contrast. See Adjusting the Display Contrast on page 27.
Too many lines
Too many lines for this tape width.
 Reduce the number of text lines.
 Insert a wider label cartridge.
Barcode not allowed
 Replace the label cartridge.
 Change the label width to a 3/4” (19 mm) or 1” (24 mm) wide cartridge.
Printing laminated cable wrap label
not allowed Laminated cable wrap labels can only be printed on 1” (24 mm) Self-Laminated labels.

Replace the label cartridge.

Change the label width to 1” (24 mm).
Print error...
The tape is jammed.

Open the label cartridge lid and check that the tape is not jammed.

Pull a small amount of tape from the cartridge to make sure the tape moves freely.
No response when pressing keys
One of the keys may be jammed.

Press each key to determine which key is jammed.

Press the jammed key firmly until it returns to its normal position.