5
LetraTag
®
200B
User Guide
Troubleshooting
Review the following sections if you encounter a problem with your label maker.
If you need further assistance, visit the DYMO Web site at
www.dymo.com
.
Problem/Error Message
Solution
Label maker does not turn on
Ensure the batteries are inserted properly. See
.
Replace discharged batteries.
Label doesn’t print
Make sure the Bluetooth setting on your device is
turned on.
Make sure the label maker is within range and power is
turned on.
Replace discharged batteries.
Label maker error
Ensure the label cassette is inserted properly and not
jammed or empty.
Ensure the batteries are inserted properly.
See
.
Poor print quality
Ensure the label cassette is inserted properly. See
.
Replace the label cassette.
Replace the batteries.
Clean the print head. Contact DYMO Customer Support
for instructions on how to clean the print head at
support.dymo.com
.
Tape jam
Motor is stalled due to tape jam.
Remove jammed label and replace label cassette.
Clean the cutter blade. See
Poor cutter performance
Clean the cutter blade. See
.
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