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| Troubleshooting | SmartNA-X 1G/10G Modular
SmartNA-X
™
1G/10G User Guide 1.4
©
2015 Network Critical Solutions Limited
Figure 79: Recommended security settings for Java plugins
IcedTea plugin for Linux
The IcedTea Java plugin installed by default on some Linux distributions is incompatible with web UI and should not be
used. We recommend updating your browser so that it uses the Sun/Oracle Java plugin instead.
Troubleshooting the CLI
If you are unable to connect to SmartNA-X CLI, we suggest running your SSH client in verbose mode in order to print
debug messages:
$
ssh -v [email protected]
OpenSSH_5.8p1 Debian-7ubuntu1, OpenSSL 1.0.0e 6 Sep 2011
debug1: Reading configuration data /etc/ssh/ssh_config
debug1: Applying options for *
debug1: Connecting to 192.168.254.100 [192.168.254.100] port 22.
debug1: Connection established.
debug1: identity file /home/user/.ssh/id_rsa type -1
debug1: identity file /home/user/.ssh/id_rsa-cert type -1
debug1: identity file /home/user/.ssh/id_dsa type -1
debug1: identity file /home/user/.ssh/id_dsa-cert type -1
debug1: identity file /home/user/.ssh/id_ecdsa type -1
debug1: identity file /home/user/.ssh/id_ecdsa-cert type -1
debug1: Remote protocol version 2.0, remote software version OpenSSH_5.5p1 Debian-
6+squeeze1
debug1: match: OpenSSH_5.5p1 Debian-6+squeeze1 pat OpenSSH*
debug1: Enabling compatibility mode for protocol 2.0
debug1: Local version string SSH-2.0-OpenSSH_5.8p1 Debian-7ubuntu1
debug1: SSH2_MSG_KEXINIT sent
debug1: SSH2_MSG_KEXINIT received
debug1: kex: server->client aes128-ctr hmac-md5 none
debug1: kex: client->server aes128-ctr hmac-md5 none
debug1: SSH2_MSG_KEX_DH_GEX_REQUEST(1024<1024<8192) sent
debug1: expecting SSH2_MSG_KEX_DH_GEX_GROUP
debug1: SSH2_MSG_KEX_DH_GEX_INIT sent
debug1: expecting SSH2_MSG_KEX_DH_GEX_REPLY