if you enter the wrong password twice but enter the correct password at the third
login attempt, the two failed login attempts are erased from memory after 30 minutes.
•
If the number of failed login attempts is larger than the number of allowed retry
attempts, the counter for failed login attempts is reset after 24 hours. For example,
if you enter the wrong password five times but enter the correct password at the
sixth login attempt, the five failed login attempts are erased from memory after 24
hours.
•
The last access attempt determines whether the counter for failed login attempts is
increased.
•
If you restart the access point, the counter for failed login attempts is reset.
Troubleshoot your network using the ping
utility
Most network devices and routers contain a ping utility that sends an echo request
packet to the designated device. The device then responds with an echo reply. You can
easily troubleshoot a network using the ping utility in your computer or workstation.
Test the LAN path to your access point
You can ping the access point from your computer to verify that the LAN path to your
access point is set up correctly.
To ping the access point from a Windows-based computer:
1. From the Windows taskbar, click the Start button and find and select Run.
2. In the field provided, enter ping followed by the IP address of the access point, as
in this example:
ping 192.168.0.100
3. Click the OK button.
A message such as the following one displays:
Pinging <IP address> with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
User Manual
247
Diagnostics and
Troubleshooting
Insight Managed WiFi 6 AX5400 Access Point Model WAX628
