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User Manual

Insight Managed WiFi 6 AX6000
Tri-band Multi-Gig Access Point

WAX630

NETGEAR, Inc.
350 E. Plumeria Drive

September 2022

San Jose, CA 95134, USA

202-12194-05

Содержание WAX625

Страница 1: ...User Manual Insight Managed WiFi 6 AX6000 Tri band Multi Gig Access Point WAX630 NETGEAR Inc 350 E Plumeria Drive September 2022 San Jose CA 95134 USA 202 12194 05...

Страница 2: ...t privacy policy By using this device you are agreeing to NETGEAR s Terms and Conditions at https www netgear com about terms and conditions If you do not agree return the device to your place of purc...

Страница 3: ...rowser UI for initial configuration on page 27 Connect over the LAN to the local browser UI for initial configuration on page 32 Configure the access point offline using a directly connected computer...

Страница 4: ...he Internet using the NETGEAR Insight Cloud Portal 23 Connect over WiFi using the NETGEAR Insight app 25 Connect over WiFi to the local browser UI for initial configuration 27 Connect over the LAN to...

Страница 5: ...ttings for the radios 85 Turn a radio on or off 88 Change the WiFi mode for a radio 89 Change the channel width for a radio 91 Change the guard interval for a radio 93 Change the output power for a ra...

Страница 6: ...lity 146 Enable link aggregation for the LAN 2 port 147 Disable link aggregation for the LAN 2 port 148 Chapter 10 Manage and Maintain the Access Point Change the management mode to NETGEAR Insight or...

Страница 7: ...etwork Set NAT mode or Bridge mode for addressing and traffic 201 Enable or disable client isolation for a WiFi network 202 Enable or disable URL tracking for a WiFi network 204 Change the format of t...

Страница 8: ...6 Troubleshoot WiFi connectivity for a WiFi client device 248 Troubleshoot Internet browsing 249 You cannot log in to the access point over a LAN connection 249 Changes are not saved 250 You enter the...

Страница 9: ...dered model WAX630 but prefer to use the access point without a PoE connection you can order a power adapter separately The PoE Ethernet port supports a high speed up to 2 5 Gbps A second Ethernet LAN...

Страница 10: ...sight app Insight Cloud Portal Lets you configure and manage the access point remotely through the portal of the Insight cloud based management platform Insight app Lets you configure and manage the a...

Страница 11: ...Tri band Multi Gig Access Point model WAX630 is an indoor access point The chapter contains the following sections Unpack the access point Top panel with LEDs Hardware interfaces Access point label S...

Страница 12: ...of power adapter varies by region If you ordered model WAX630 but prefer to use the access point without a PoE connection you can order a power adapter separately For information about the mounting op...

Страница 13: ...2 3bt PoE level Off No power is supplied to the access point Solid green A 2 5 Gbps Ethernet link is detected on the LAN 1 port LAN 1 LED Blinking green 2 5 Gbps traffic activity is detected on the LA...

Страница 14: ...e connected to the 5 GHz high band WiFi radio Blinking blue Traffic is detected on the 5 GHz high band WiFi radio Off The 5 GHz high band WiFi radio is off Solid green The 5 GHz low band WiFi radio is...

Страница 15: ...ss point s Internet connection also functions at 2 5 Gbps Otherwise the Internet connection functions at 1 Gbps which is a common speed For more information about the LAN 1 PoE port connection see Set...

Страница 16: ...tton is available For more information see Use the Reset button to reset the access point on page 171 Access point label The access point label on the bottom panel shows the QR code serial number MAC...

Страница 17: ...efore connecting the product to outdoor cables or wired outdoor devices see https kb netgear com 000057103 for additional safety and warranty information Failure to follow these guidelines can result...

Страница 18: ...system and peripheral power cables into properly grounded power outlets If applicable to your product the peripheral power cables are equipped with three prong plugs to help ensure proper grounding D...

Страница 19: ...tup What to do if you get a browser security warning CAUTION This device must be professionally installed It is the installer s responsibility to follow local country regulations including operations...

Страница 20: ...network access Tips for positioning your access point Place your access point near the center of the area where the WiFi clients operate A line of sight between the access point and the WiFi clients i...

Страница 21: ...PoE switch If you ordered a package without a power adapter but do not want to use a PoE connection you can still order a power adapter as an option If connected to 2 5 Gbps equipment the access point...

Страница 22: ...Cloud LED turns solid green or solid blue and the access point is ready for you to perform the initial configuration For information about accessing the access point for initial configuration see Con...

Страница 23: ...to the Internet For more information about the Insight Cloud Portal visit the following pages netgear com business services insight subscription netgear com support product insight aspx kb netgear co...

Страница 24: ...location configuration This might take up to 10 minutes during which time the access point will restart The access point is now an Insight managed device that is connected to the Insight cloud based m...

Страница 25: ...ght and download the Insight app 2 On your mobile device connect over WiFi to the access point s setup WiFi network using one of the following methods Scan the QR code Scan the QR code on the access p...

Страница 26: ...e top bar and do one of the following Tap the SCAN BARCODE OR QR CODE button and then scan the access point s code which is on the access point label Tap the Enter Serial Number and MAC Address link a...

Страница 27: ...t using the NETGEAR Insight app and complete the initial configuration To connect over WiFi to the local browser UI for initial configuration 1 From your computer or mobile device connect over WiFi to...

Страница 28: ...ogin page displays After you log in the Dashboard page displays 5 To let the access point check for the latest firmware click the Check for Upgrade button the button is not shown in the previous figur...

Страница 29: ...o button Additional fields display b Specify the IP address IP subnet mask IP address of the default gateway and IP address of the DNS server DHCP Client As an option enter a new name for the access p...

Страница 30: ...utomatically set to mandatory Allow Clients to Authenticate using Legacy Open OWE Transition Mode If you select the Enhanced Open check box the Allow Clients to Authenticate using Legacy Open OWE Tran...

Страница 31: ...in again You are disconnected from the access point If you changed the default country the access point restarts 9 Reconnect over WiFi to the access point s WiFi network using the new SSID and passph...

Страница 32: ...and select Properties to display the IP address Note You can also use the NETGEAR Insight app to discover the IP address that is assigned to the access point For more information see Connect over WiF...

Страница 33: ...est firmware click the Check for Upgrade button the button is not shown in the previous figure If new firmware is available for the access point we recommend that you upgrade the firmware After the fi...

Страница 34: ...o button Additional fields display b Specify the IP address IP subnet mask IP address of the default gateway and IP address of the DNS server DHCP Client As an option enter a new name for the access p...

Страница 35: ...utomatically set to mandatory Allow Clients to Authenticate using Legacy Open OWE Transition Mode If you select the Enhanced Open check box the Allow Clients to Authenticate using Legacy Open OWE Tran...

Страница 36: ...see Change the authentication and encryption for a WiFi network on page 72 8 Click the Apply button Your settings are saved A pop up window displays the IP address and the new WiFi network and passwo...

Страница 37: ...he IP address in the address bar of the web browser Your browser might display a security warning because of the self signed certificate on the access point which is expected behavior You can proceed...

Страница 38: ...168 0 254 range with the exception of IP address 192 168 0 100 which is the default IP address of the access point For more information about changing the IP address on your computer see the help or d...

Страница 39: ...est firmware click the Check for Upgrade button the button is not shown in the previous figure If new firmware is available for the access point we recommend that you upgrade the firmware After the fi...

Страница 40: ...o button Additional fields display b Specify the IP address IP subnet mask IP address of the default gateway and IP address of the DNS server DHCP Client As an option enter a new name for the access p...

Страница 41: ...utomatically set to mandatory Allow Clients to Authenticate using Legacy Open OWE Transition Mode If you select the Enhanced Open check box the Allow Clients to Authenticate using Legacy Open OWE Tran...

Страница 42: ...rom the access point If you changed the default country the access point restarts 11 After a few minutes if the login window does not display automatically enter 192 168 0 100 in the address bar of yo...

Страница 43: ...tion see What to do if you get a browser security warning on page 44 3 Enter the access point user name and password The user name is admin The password is the one that you specified The user name and...

Страница 44: ...Proceed to x x x x unsafe link in which x x x x represents the domain name or IP address of the device Apple Safari Click the Show Details button Then click the visit this website link If a warning po...

Страница 45: ...browser UI to set up a mesh WiFi connection to a root access point For information about how you can manage and monitor the extender access point with the Insight Cloud Portal and Insight app and visi...

Страница 46: ...ccess point that provides Internet connectivity The extender access point is not connected to your network over a wired connection but over a WiFi connection 3 3 4 5 1 2 Figure 6 Mesh network with an...

Страница 47: ...h network A mesh network can be a good solution if you want to bring WiFi to the following environments Nearby rooms where cabling is not available in line of sight and in range of the current WiFi re...

Страница 48: ...ents for placing an extender access point in an Insight Instant Mesh WiFi network The existing WiFi network must include at least one mesh capable access point that runs the latest firmware version On...

Страница 49: ...Cloud Portal to connect the access point as an extender to a root access point The root access point must be set up with a wired connection to a router or Internet gateway so that the root access poin...

Страница 50: ...A network router that is connected to the Internet Broadcast in the 2 4 GHz radio band Broadcast in the 5 GHz high or low radio band The extender access point can use any band to establish the backha...

Страница 51: ...d to the same network as the root access point or to the Internet You can also use an optional power adapter 6 Access the Insight Cloud Portal by visiting insight netgear com enter your NETGEAR email...

Страница 52: ...vice in the Insight Instant Mesh WiFi network If the Power Cloud LED does not stop blinking amber green and blue see Power Cloud LED does not stop blinking amber green and blue on page 245 When the co...

Страница 53: ...Insight app 2 Launch the Insight app 3 If you do not already have an Insight account you can create an account now For information about creating an Insight Premium account or upgrading to an Insight...

Страница 54: ...n the Insight Instant Mesh WiFi network 4 A network switch 5 A network router that is connected to the Internet Broadcast in the 2 4 GHz radio band Broadcast in the 5 GHz high or low radio band The ex...

Страница 55: ...e the extender access point less than 25 feet 7 5 m in a line of sight with minimal obstacles from the closest root access point 5 Connect the extender access point to a power source The Power Cloud L...

Страница 56: ...might take up to 10 minutes The extender access point might restart during the configuration process 10 Wait for the extender access point to go through the initial connection and configuration proce...

Страница 57: ...the Insight cloud The extender access point is automatically configured to broadcast extend the root access point s WiFi network If you are experiencing difficulty connecting the extender access poin...

Страница 58: ...or broadcast the SSID for a WiFi network Change the VLAN ID for a WiFi network Change the authentication and encryption for a WiFi network Enable or disable PMF for a WiFi network Set up Multi PSK for...

Страница 59: ...s see Set up RADIUS servers on page 130 To set up a WiFi network 1 Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point throug...

Страница 60: ...match the SSID of the VAP Wireless Network Name SSID By default the VAP broadcasts its SSID so that WiFi clients can detect the SSID in their scanned network lists To turn off the SSID broadcast selec...

Страница 61: ...hat support the WiFi enhanced open feature and clients that do not For clients that do not support the WiFi open enhanced feature traffic is not encrypted If you clear the Allow Devices to Connect wit...

Страница 62: ...option WPA3 uses SAE encryption and enables only WiFi devices that support WPA3 to join the VAP If you select this option 802 11w PMF is automatically set to mandatory see Step 8 WPA3 provides a secu...

Страница 63: ...f you select Enhanced Open authentication WPA3 Personal authentication or WPA3 Enterprise authentication the radio button for PMF is set to Mandatory and you cannot change it Optional This option lets...

Страница 64: ...11 59 p m you specify the time or times that the VAP is disabled 11 Optionally select a single radio band only Select a radio button for a single band 2 4 GHz or 5 GHz or keep the default selection By...

Страница 65: ...you cannot configure the RSSI threshold manually 13 To set the addressing and traffic mode configure client isolation configure URL tracking configure if a DHCP Offer message is unicast or broadcast...

Страница 66: ...configure WiFi client isolation By default client isolation is disabled for the VAP and the Disable radio button is selected Client isolation and Multi PSK see Step 9 are mutually incompatible To blo...

Страница 67: ...ompatible Manage local MAC access control lists on page 117 and Select a MAC ACL for a WiFi network on page 207 Set bandwidth rate limits for a WiFi network on page 208 Although you can also configure...

Страница 68: ...point or directly to the access point through an Ethernet cable or WiFi connection 2 Enter the IP address that is assigned to the access point A login window displays If your browser displays a securi...

Страница 69: ...r WiFi enabled computer or mobile device to match the current settings for your network Does your WiFi device display as a connected client See Display client distribution connected clients and client...

Страница 70: ...dow displays 6 Click the Delete button The pop window closes and the WiFi network is removed Hide or broadcast the SSID for a WiFi network By default a WiFi network SSID or VAP broadcasts its network...

Страница 71: ...guration Wireless Basic The page that displays lets you select an SSID 5 Click the button to the left of the SSID The settings for the selected SSID display 6 Under Broadcast SSID select one of the fo...

Страница 72: ...nter the Insight network password for that location For more information see Connect over WiFi using the NETGEAR Insight app on page 25 The Dashboard page displays 4 Select Management Configuration Wi...

Страница 73: ...name and password The user name is admin The password is the one that you specified The user name and password are case sensitive If you previously added the access point to a NETGEAR Insight network...

Страница 74: ...onal This option which is the same as WPA2 PSK is the default setting and uses AES encryption This type of security enables only WiFi devices that support WPA2 to join the VAP WPA2 provides a more sec...

Страница 75: ...vices might not yet detect WPA3 and support only WPA2 If your network also includes WPA2 devices select WPA3 WPA2 Personal authentication In the Passphrase field enter a phrase of 8 to 63 characters T...

Страница 76: ...ts old settings before you changed the settings update the WiFi network selection in your WiFi enabled computer or mobile device to match the current settings for your network Does your WiFi device di...

Страница 77: ...displays 4 Select Management Configuration Wireless Basic The page that displays lets you select an SSID 5 Click the button to the left of the SSID The settings for the selected SSID display 6 Under...

Страница 78: ...work s passphrase and VLAN are replaced by the passphrases and VLANs that are part of the Multi PSK configuration Note Multi PSK is supported only if the WiFi security is WPA2 Personal or WPA2 WPA Per...

Страница 79: ...hernet cable or WiFi connection 2 Enter the IP address that is assigned to the access point A login window displays If your browser displays a security warning you can proceed or add an exception for...

Страница 80: ...at a user must enter to let the WiFi client connect to the associated VLAN of the WiFi network Key Identifier The phrase or term that lets you identify the VLAN in the WiFi network for monitoring purp...

Страница 81: ...isplays a security warning you can proceed or add an exception for the security warning For more information see What to do if you get a browser security warning on page 44 3 Enter the access point us...

Страница 82: ...ndwidth are available in the 5 GHz bands causing less interference and allowing for a better user experience Band steering includes 802 11k radio resource management RRM and 802 11v WiFi network manag...

Страница 83: ...me and password are case sensitive If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app enter the...

Страница 84: ...If the change is not specific to one radio the change affects all WiFi networks on the access point The chapter includes the following sections Manage the basic WiFi settings for the radios Turn a rad...

Страница 85: ...owser displays a security warning you can proceed or add an exception for the security warning For more information see What to do if you get a browser security warning on page 44 3 Enter the access p...

Страница 86: ...lowing wireless modes WiFi modes for the 2 4 GHz radio 11ax 802 11ax 802 11ng 802 11bg and 802 11b WiFi clients can connect to the access point This is the default setting 11ng 802 11ax 802 11ng 802 1...

Страница 87: ...of 802 11ax 802 11ac 802 11na clients is limited to the maximum speed that is supported by 802 11a up to about 54 Mbps Channel Width From the menu select the channel width for the radio Your selection...

Страница 88: ...nel spacing of four channels between adjacent access points for example in the 2 4 GHz band use channels 1 and 5 or 6 and 10 6 Click the Apply button A warning pop up window displays 7 Click the OK bu...

Страница 89: ...Turn Radio ON check box for the radio Turn a radio off Clear the Turn Radio ON check box for the radio 6 Click the Apply button A warning pop up window displays 7 Click the OK button The pop up windo...

Страница 90: ...i clients can connect to the access point However the speed of 802 11ax clients is limited to the maximum speed that is supported by 802 11ng about 400 Mbps 11bg 802 11ax 802 11ng 802 11bg and 802 11b...

Страница 91: ...de a more stable connection in a demanding situation such as an environment with a long distance between the access point and WiFi clients and more than normal interference The 802 11n specification a...

Страница 92: ...ight app enter the Insight network password for that location For more information see Connect over WiFi using the NETGEAR Insight app on page 25 The Dashboard page displays 4 Select Management Config...

Страница 93: ...the IP address that is assigned to the access point A login window displays If your browser displays a security warning you can proceed or add an exception for the security warning For more informati...

Страница 94: ...ry To change the output power for a radio 1 Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or...

Страница 95: ...ss points reduce interference by selecting different channels for adjacent access points We recommend a channel spacing of four channels between adjacent access points for example in the 2 4 GHz band...

Страница 96: ...eparately These settings are enabled by default for each radio Disabling QoS for a radio might impact the throughput and speed of WiFi traffic on the access point To manage the QoS settings for a WiFi...

Страница 97: ...he following four queues in decreasing order of priority Voice The highest priority queue with minimum delay which makes it very suitable for applications such as VoIP and streaming media Video The se...

Страница 98: ...e external captive portal to each WiFi network Facebook Wi Fi captive portal A Facebook business page that serves as a portal You can configure a single Facebook Wi Fi captive portal on the access poi...

Страница 99: ...add an exception for the security warning For more information see What to do if you get a browser security warning on page 44 3 Enter the access point user name and password The user name is admin Th...

Страница 100: ...rect URL check box is cleared a user is directed to the default web page Redirect URL Enter the title that is displayed on the captive portal login page If you do not customize the title the default t...

Страница 101: ...the captive portal login page select the EULA check box EULA Max 1 KB 9 To preview the captive portal login page click the Preview button The following figure shows an example that is the figure does...

Страница 102: ...e security warning For more information see What to do if you get a browser security warning on page 44 3 Enter the access point user name and password The user name is admin The password is the one t...

Страница 103: ...tion URL Enter the web authentication URL that is provided by the vendor Key Enter the key credential that is provided by the vendor This field is optional and depends on the authentication requiremen...

Страница 104: ...they get a message Oops Something went wrong Please try after some time 12 Select one of the following Allow HTTPS buttons to specify when secure HTTP HTTPS traffic is allowed to pass through Enable...

Страница 105: ...e IP address that is assigned to the access point A login window displays If your browser displays a security warning you can proceed or add an exception for the security warning For more information...

Страница 106: ...d configure the settings d To limit the session length click the Session length Edit button and configure the settings Clients are automatically logged out when the session length is exceeded 10 Refre...

Страница 107: ...ge 44 3 Enter the access point user name and password The user name is admin The password is the one that you specified The user name and password are case sensitive If you previously added the access...

Страница 108: ...on for a captive portal or you want to use another Facebook account you can unregister the access point from Facebook Wi Fi and remove the access point s entry To unregister the access point from Face...

Страница 109: ...tton The capability to register is disabled However the access point s entry on the Facebook business page is not yet removed 6 Click the Apply button Your settings are saved 7 Go to the Facebook busi...

Страница 110: ...al MAC access control lists Manage neighbor AP detection Set up RADIUS servers Enable L2 security Note For information about essential WiFi security network authentication and encryption see Set up an...

Страница 111: ...rning you can proceed or add an exception for the security warning For more information see What to do if you get a browser security warning on page 44 3 Enter the access point user name and password...

Страница 112: ...domain are blocked For example if you add www google com all web pages in the www google com domain are blocked including for example www google com finance Blocked Keywords To add a keyword entry to...

Страница 113: ...s point through an Ethernet cable or WiFi connection 2 Enter the IP address that is assigned to the access point A login window displays If your browser displays a security warning you can proceed or...

Страница 114: ...By default a session expires after 45 minutes 7 Click the Apply button Your settings are saved Change the time out period for a user session When a user logs in to the local browser UI the session tim...

Страница 115: ...ation System Advanced User Accounts 5 Under Session Timeout use the Hours and Minutes fields to specify the period after which a session automatically expires and the user must log in again By default...

Страница 116: ...unts display 5 To the right of the user account change the existing settings as needed User Name Enter another user name Password Enter another password between 8 and 64 characters in length The passw...

Страница 117: ...p up window displays 6 Click the Delete button The pop up windows closes and the user account is removed Manage local MAC access control lists The access point supports eight local access control list...

Страница 118: ...enabled allows access to trusted stations by default Custom 3 If enabled allows access to trusted stations by default Custom 4 If enabled allows access to trusted stations by default By default these...

Страница 119: ...e for the MAC ACL that you want to set up The previous figure shows some examples Devices in the Available Stations table are automatically detected by the access point and are common to all MAC ACLs...

Страница 120: ...box for the device and click the Remove button You can search the Trusted Stations table When you remove a device from the Trusted Stations table after the access point redetects the device the devic...

Страница 121: ...format with each octet separated by a hyphen for example 00 11 22 33 44 55 You must separate entries with a comma The file must be in text format that is with a txt or cfg extension You can use a MAC...

Страница 122: ...cess point and are common to all MAC ACLs which allows you to add a device to more than one MAC ACL A neighboring station displays as Neighbor and a connected station displays as connected 6 To change...

Страница 123: ...s on the import list are placed in the Trusted Stations table c To remove a MAC address from the Trusted Stations table select the MAC address and click the Remove button You can search the Trusted St...

Страница 124: ...access points APs in a radio band and you can classify them as known APs If you enable neighbor AP detection for a radio band the access point regularly scans the WiFi network collects information abo...

Страница 125: ...he access point through an Ethernet cable or WiFi connection 2 Enter the IP address that is assigned to the access point A login window displays If your browser displays a security warning you can pro...

Страница 126: ...scans for neighbor access points every hour This is the default setting Moderate The access point scans for neighbor access points every 30 minutes Aggressive The access point scans for neighbor acces...

Страница 127: ...access points from the Known AP List After being detected these access points once more display in the Unknown AP List 10 Click the Apply button Your settings are saved Import an existing neighbor ac...

Страница 128: ...r add an exception for the security warning For more information see What to do if you get a browser security warning on page 44 3 Enter the access point user name and password The user name is admin...

Страница 129: ...are replaced with the ones in the import list Merge MAC addresses in the Known AP List are merged with the ones in the import list b Click the Browse button and navigate to and select the import file...

Страница 130: ...e 117 If you use a RADIUS MAC ACL you must define the ACL on the RADIUS server using the format in the following example for client MAC addresses in the RADIUS server If the client MAC address is 00 0...

Страница 131: ...word Enter the password shared key that is used between the access point and the RADIUS server during the authentication or accounting process By default the password is sharedsecret 6 To enable accou...

Страница 132: ...igned to the access point A login window displays If your browser displays a security warning you can proceed or add an exception for the security warning For more information see What to do if you ge...

Страница 133: ...6 Click the Apply button Your settings are saved User Manual 133 Manage Access and Security Insight Managed WiFi 6 AX6000 Tri band Multi Gig Access Point Model WAX630...

Страница 134: ...2 1Q VLAN and management VLAN Set an existing domain name Enable or disable Spanning Tree Protocol Enable or disable the network integrity check function Enable or disable IGMP snooping Enable or disa...

Страница 135: ...warning you can proceed or add an exception for the security warning For more information see What to do if you get a browser security warning on page 44 3 Enter the access point user name and passwor...

Страница 136: ...LAN Primary DNS IP address of the secondary DNS server on your LAN or leave this field blank Secondary DNS 7 Click the Apply button Your settings are saved The access point restarts with the new IP se...

Страница 137: ...ser name and password are case sensitive If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app ent...

Страница 138: ...d To set the 802 1Q VLAN and management VLAN 1 Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable...

Страница 139: ...ess point tags all frames that it sends from its Ethernet interface Only the incoming frames that are tagged with known VLAN IDs are accepted Similarly change the ID for the untagged VLAN only if the...

Страница 140: ...cable or WiFi connection 2 Enter the IP address that is assigned to the access point A login window displays If your browser displays a security warning you can proceed or add an exception for the se...

Страница 141: ...aunch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection 2 Enter the IP address that i...

Страница 142: ...correctly By default the network integrity check function is disabled To enable or disable the network integrity check function 1 Launch a web browser from a computer that is connected to the same net...

Страница 143: ...web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection 2 Enter the IP address that is assign...

Страница 144: ...ess point or directly to the access point through an Ethernet cable or WiFi connection 2 Enter the IP address that is assigned to the access point A login window displays If your browser displays a se...

Страница 145: ...rnet cable or WiFi connection 2 Enter the IP address that is assigned to the access point A login window displays If your browser displays a security warning you can proceed or add an exception for th...

Страница 146: ...LAG connection both ports must function at the same speed Therefore for a LAG connection the speed of the LAN 1 port is limited to 1 Gbps However if you use the LAG connection for increased throughpu...

Страница 147: ...in window displays If your browser displays a security warning you can proceed or add an exception for the security warning For more information see What to do if you get a browser security warning on...

Страница 148: ...roceed or add an exception for the security warning For more information see What to do if you get a browser security warning on page 44 3 Enter the access point user name and password The user name i...

Страница 149: ...p up window closes and your settings are saved The link aggregation capability is disabled User Manual 149 Manage the Local Area Network and IP Settings Insight Managed WiFi 6 AX6000 Tri band Multi Gi...

Страница 150: ...zone Manage the syslog settings Manage the firmware of the access point Manage the configuration file of the access point Reboot the access point from the local browser UI Schedule the access point t...

Страница 151: ...esents the last six hexadecimal digits of the access point s MAC address The MAC address is listed on the product label The default WiFi passphrase is sharedsecret Web browser mode You can manage the...

Страница 152: ...ne of the following radio buttons NETGEAR Insight The access point functions in NETGEAR Insight management mode Web browser The access point functions in Web browser management mode CAUTION When you c...

Страница 153: ...gh an Ethernet cable or WiFi connection 2 Enter the IP address that is assigned to the access point A login window displays If your browser displays a security warning you can proceed or add an except...

Страница 154: ...cess point A login window displays If your browser displays a security warning you can proceed or add an exception for the security warning For more information see What to do if you get a browser sec...

Страница 155: ...ble or WiFi connection 2 Enter the IP address that is assigned to the access point A login window displays If your browser displays a security warning you can proceed or add an exception for the secur...

Страница 156: ...he IP address that is assigned to the access point A login window displays If your browser displays a security warning you can proceed or add an exception for the security warning For more information...

Страница 157: ...he time zone When the access point synchronizes its clock with a Network Time Protocol NTP server the page shows the date and time If the page does not show the correct date and time you might need to...

Страница 158: ...ording to your settings For information about other time settings see Specify a custom NTP server on page 156 Manage the syslog settings If a syslog server is present on your network you can configure...

Страница 159: ...is stored in flash memory You can check to see if new firmware is available and update the access point to the new firmware You can also visit the NETGEAR support website download the firmware manuall...

Страница 160: ...re and update the access point 1 Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connec...

Страница 161: ...oard page 8 Read the new firmware release notes to determine whether you must reconfigure the access point after updating Manually download firmware and update the access point Downloading firmware to...

Страница 162: ...word The user name is admin The password is the one that you specified The user name and password are case sensitive If you previously added the access point to a NETGEAR Insight network location and...

Страница 163: ...in which xxxxxx represents the last six hexadecimal digits of the access point s MAC address The MAC address is listed on the product label The default WiFi passphrase is sharedsecret To revert to th...

Страница 164: ...o not interrupt the reversion For example do not close the browser click a link or load a new page Do not turn off the access point Wait until the access point finishes restarting and the Power Cloud...

Страница 165: ...cify the following server settings Firmware File The name of the access point firmware file on the SFTP server SFTP Server IP The IP address of the SFTP server on your network User Name The user name...

Страница 166: ...A login window displays If your browser displays a security warning you can proceed or add an exception for the security warning For more information see What to do if you get a browser security warni...

Страница 167: ...the hour in 24 hour format mm is the minutes and ss is the seconds Examples of the name of a backup file are WAX6XX NETGEAR1A2B3C 06 18 21_16 44 12 config tar and WAX6XX WAX6XX 1A2B3C 06 18 21_16 44 1...

Страница 168: ...AC address or the system name dd is the date mm is the month yy is the year hh is the hour in 24 hour format mm is the minutes and ss is the seconds Examples of the name of a backup file are WAX6XX NE...

Страница 169: ...ty warning on page 44 3 Enter the access point user name and password The user name is admin The password is the one that you specified The user name and password are case sensitive If you previously...

Страница 170: ...is admin The password is the one that you specified The user name and password are case sensitive If you previously added the access point to a NETGEAR Insight network location and managed the access...

Страница 171: ...the access point you must use the Reset button After you reset the access point to factory default settings the password for the admin user name is password the access point s DHCP client is enabled...

Страница 172: ...rn off the access point Wait until the access point finishes restarting and the Power Cloud LED turns solid green or solid blue Use the local browser UI to reset the access point You can use the acces...

Страница 173: ...the Restore Defaults button A warning pop up window displays 6 Click the Restore button The pop up windows closes and the configuration is reset to factory default settings When the reset is complete...

Страница 174: ...ser name and password are case sensitive If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app ent...

Страница 175: ...point or directly to the access point through an Ethernet cable or WiFi connection 2 Enter the IP address that is assigned to the access point A login window displays If your browser displays a securi...

Страница 176: ...mal operation Note the following restrictions Wireless distribution system EEM is mutually exclusive with a wireless distribution system WDS see Set up a WiFi Bridge on page 215 Neighbor AP detection...

Страница 177: ...ecified The user name and password are case sensitive If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or In...

Страница 178: ...cess points Display client distribution connected clients and client trends View WiFi and Ethernet traffic traffic and ARP statistics and channel utilization View or download tracked URLs View save do...

Страница 179: ...sword is the one that you specified The user name and password are case sensitive If you previously added the access point to a NETGEAR Insight network location and managed the access point through th...

Страница 180: ...ashboard if the page width on your device is sufficient otherwise it might be elsewhere and displays the following System name of the access point and country or region of operation Ethernet MAC addre...

Страница 181: ...e following settings are displayed System Name The access point NetBIOS name System Mode The access point system mode AP LAN1 MAC Address The MAC address of the LAN 1 Ethernet port of the access point...

Страница 182: ...e The current system time of the access point Uptime The time since the access point was last restarted AP Interface Status A green icon indicates that the interface is in use A gray icon indicates th...

Страница 183: ...that you specified The user name and password are case sensitive If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud P...

Страница 184: ...d System Name The access point NetBIOS name System Mode The access point system mode AP LAN1 MAC Address The MAC address of the LAN 1 Ethernet port of the access point LAN2 MAC Address The MAC address...

Страница 185: ...e The current system time of the access point Uptime The time since the access point was last restarted AP Interface Status A green icon indicates that the interface is in use A gray icon indicates th...

Страница 186: ...ity warning For more information see What to do if you get a browser security warning on page 44 3 Enter the access point user name and password The user name is admin The password is the one that you...

Страница 187: ...onnected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection 2 Enter the IP address that is assigned to the access point A login window...

Страница 188: ...click the Radio button in the Client Distribution pane The page adjusts and shows the types of clients for each radio 6 To display recent clients for all networks or a single network in the Connected...

Страница 189: ...the Channel Utilization button For more information see View WiFi and Ethernet traffic traffic and ARP statistics and channel utilization on page 191 9 To display more information point to a node on...

Страница 190: ...x Rate The rate of traffic transmission of the client Rx Rate The rate of traffic reception of the client RSSI The RSSI threshold value of the client Tx Bytes The number of bytes that the client trans...

Страница 191: ...If your browser displays a security warning you can proceed or add an exception for the security warning For more information see What to do if you get a browser security warning on page 44 3 Enter t...

Страница 192: ...w channel utilization do the following a Click the Channel Utilization button The graph shows the channel utilization for the 2 4 GHz radio b To view the channel utilization for a 5 GHz radio click th...

Страница 193: ...nformation click the Refresh button View or download tracked URLs If you enabled URL tracking for a WiFi network see Enable or disable URL tracking for a WiFi network on page 204 you can view the trac...

Страница 194: ...t through the Insight Cloud Portal or Insight app enter the Insight network password for that location For more information see Connect over WiFi using the NETGEAR Insight app on page 25 The Dashboard...

Страница 195: ...lick the Close button The pop up window closes 8 To download a URL tracking report as a csv file click the Download button and follow the directions of your browser 9 To clear all URL tracking informa...

Страница 196: ...The user name is admin The password is the one that you specified The user name and password are case sensitive If you previously added the access point to a NETGEAR Insight network location and mana...

Страница 197: ...form the WiFi bridge To view a WiFi bridge connection 1 Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethern...

Страница 198: ...e or WiFi connection 2 Enter the IP address that is assigned to the access point A login window displays If your browser displays a security warning you can proceed or add an exception for the securit...

Страница 199: ...ou viewed alarms and notifications 5 Click the alarm bell icon The pop up window shows the alarms indicated by a red bell and notifications indicated by a blue bell with a description and time 6 To vi...

Страница 200: ...rk Enable or disable URL tracking for a WiFi network Change the format of the DHCP offer messages in a WiFi network Select a MAC ACL for a WiFi network Set bandwidth rate limits for a WiFi network Con...

Страница 201: ...ter the IP address that is assigned to the access point A login window displays If your browser displays a security warning you can proceed or add an exception for the security warning For more inform...

Страница 202: ...to use This IP address must be different from the WLAN network address that you set in the previous step 8 Click the Apply button Your settings are saved Enable or disable client isolation for a WiFi...

Страница 203: ...SID display 6 Scroll down and click the Advanced tab The page expands 7 Under Wireless Client Isolation select one of the following radio buttons Disable Client isolation is disabled for the WiFi netw...

Страница 204: ...utton 10 Click the Apply button Your settings are saved Enable or disable URL tracking for a WiFi network You can enable the access point to track all URLs that are requested by WiFi clients that are...

Страница 205: ...Tracking is enabled for the WiFi network Disable URL Tracking is disabled for the WiFi network 8 Click the Apply button Your settings are saved Change the format of the DHCP offer messages in a WiFi...

Страница 206: ...d the access point through the Insight Cloud Portal or Insight app enter the Insight network password for that location For more information see Connect over WiFi using the NETGEAR Insight app on page...

Страница 207: ...of WiFi security for the WiFi network see Change the authentication and encryption for a WiFi network on page 72 Before you select a MAC ACL for a WiFi network review the policy of the ACL ACL policy...

Страница 208: ...L policy MAC addresses in the ACL or both click the link next to the group For more information see Manage local MAC access control lists on page 117 Select the Radius MAC ACL radio button This option...

Страница 209: ...tion and managed the access point through the Insight Cloud Portal or Insight app enter the Insight network password for that location For more information see Connect over WiFi using the NETGEAR Insi...

Страница 210: ...onnections in a wireless distribution system WDS or Insight Instant Mesh WiFi network Advanced rate selection lets you configure the following settings for the 2 4 GHz and 5 GHz radio bands in a WiFi...

Страница 211: ...o describe the density level is that a selected level is mapped to a corresponding client density level WiFi mode minimum legacy rate beacon rate and minimum Modulation Coding Scheme MCS rate To confi...

Страница 212: ...6 Scroll down and click the Advanced Rate Selection tab Note For the selected SSID you can specify the radio settings for the 2 4 GHz 5 GHz Low and 5 GHz High radio bands individually The description...

Страница 213: ...pendent components for which a setting is assigned by the position of the slider but which you cannot set individually Density of the WiFi clients In the default 11ax WiFi mode for the radios the sett...

Страница 214: ...ow the WiFi mode of a radio affects these components and how these components depend on each other 10 Click the Apply button Your settings are saved User Manual 214 Manage the Advanced WiFi Features f...

Страница 215: ...see Install the Access Point in an Insight Instant Mesh WiFi Network on page 45 The chapter includes the following sections WiFi base station WiFi repeater and WiFi bridge requirements Set up a WiFi...

Страница 216: ...e station The following figure shows two access points in a WiFi repeating setup with a WiFi base station on the left side and a single WiFi repeater on the right side Figure 10 WiFi bridge configurat...

Страница 217: ...r CAUTION Before you set up a WiFi bridge between two access points enable STP on the access points see Enable or disable Spanning Tree Protocol on page 141 and on the switches to which the access poi...

Страница 218: ...Management Configuration Wireless Bridge The page that displays lets you select a WDS profile WDS 1 WDS 2 WDS 3 or WDS 4 5 Click the button to the left of a WDS profile The WDS profile page displays...

Страница 219: ...u cannot change this setting Passphrase The passphrase for the WDS connection For you to enable the WDS connection the passphrase on the remote access point must match the passphrase that you define i...

Страница 220: ...radio If the change is not specific to one radio the change affects all WiFi networks on the access point The chapter includes the following sections Manage the advanced WiFi settings for the radios M...

Страница 221: ...r that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection 2 Enter the IP address that is assigned to the access point A l...

Страница 222: ...ttings for the 2 4 GHz 5 GHz high band and 5 GHz low band radios individually but the check box for the 802 11n 256 QAM feature applies to the 2 4 GHz radio only the feature is always enabled for the...

Страница 223: ...de is 802 11n you can select the 802 11n 256 QAM check box to enable the 2 4 GHz radio to function over 256 quadrature amplitude modulation QAM which can increase the 2 4 GHz radio throughput for 802...

Страница 224: ...is selected and 802 11h is disabled You can enable or disable 802 11h for the 5 GHz radios but not for the 2 4 GHz radio 802 11h 6 Click the Apply button A warning pop up window displays 7 Click the O...

Страница 225: ...r the Insight network password for that location For more information see Connect over WiFi using the NETGEAR Insight app on page 25 The Dashboard page displays 4 Select Management Configuration Wirel...

Страница 226: ...ensitive If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app enter the Insight network password...

Страница 227: ...ing types of load balancing are enabled with their default settings Load balancing based on the maximum number of clients The access point allows client associations up to the specified maximum number...

Страница 228: ...user name and password The user name is admin The password is the one that you specified The user name and password are case sensitive If you previously added the access point to a NETGEAR Insight ne...

Страница 229: ...ociated slider to specify the maximum percentage of channel load that is allowed on the radio before it stops accepting new client associations For each radio the minimum percentage of channel load is...

Страница 230: ...the IP address that is assigned to the access point A login window displays If your browser displays a security warning you can proceed or add an exception for the security warning For more informati...

Страница 231: ...n for the security warning For more information see What to do if you get a browser security warning on page 44 3 Enter the access point user name and password The user name is admin The password is t...

Страница 232: ...point through an Ethernet cable or WiFi connection 2 Enter the IP address that is assigned to the access point A login window displays If your browser displays a security warning you can proceed or ad...

Страница 233: ...ancements are disabled This is the default setting 6 Click the Apply button Your settings are saved User Manual 233 Manage the Advanced Radio Features Insight Managed WiFi 6 AX6000 Tri band Multi Gig...

Страница 234: ...point and root access point cannot connect Troubleshoot WiFi connectivity for a WiFi client device Troubleshoot Internet browsing You cannot log in to the access point over a LAN connection Changes a...

Страница 235: ...if you get a browser security warning on page 44 3 Enter the access point user name and password The user name is admin The password is the one that you specified The user name and password are case...

Страница 236: ...et capture process normal functioning of the access point is not affected The packet capture capability can be useful for analyzing a WiFi deployment monitoring a WiFi network debugging protocols dete...

Страница 237: ...the following interfaces on which packets must be captured br lan All packets are captured that is packets on the Ethernet interfaces 2 4 GHz radio 5 GHz low band radio and 5 GHz high band radio This...

Страница 238: ...t enter the MAC address in hexadecimal format with each octet separated by a hyphen for example 00 11 22 33 44 55 Client Filter MAC Address Enter the maximum duration of the capture process that is if...

Страница 239: ...ecified The user name and password are case sensitive If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or In...

Страница 240: ...tion see Connect to the access point for initial configuration on page 22 Make sure that the WiFi client device supports the authentication and encryption that you are using for the WiFi network For m...

Страница 241: ...nsight cloud based management platform Solid blue The access point functions in Insight mode and is connected to the Insight cloud based management platform 2 When the startup procedure is complete ve...

Страница 242: ...to the access point and that the power adapter is correctly connected to a functioning power outlet If it is plugged into a power strip make sure that the power strip is turned on If it is plugged dir...

Страница 243: ...y the access point did not receive an IP address from a DHCP server Check to make sure that the DHCP client of the access point is enabled see Enable the DHCP client on page 136 that your network incl...

Страница 244: ...NETGEAR Insight management mode If the access point functions in the Web browser management mode the Power Cloud LED lights green This is normal LED behavior However if the access point functions in t...

Страница 245: ...access point as an extender to a root access point using the Insight app on page 53 If the Power Cloud LED does not stop blinking amber green and blue the extender access point cannot connect Check t...

Страница 246: ...s point as an extender to an Insight network location that includes one or more root access points see Connect the access point as an extender to a root access point using the Insight app on page 53 w...

Страница 247: ...he Insight Instant Mesh WiFi network If the Power Cloud LED does not stop blinking amber green and blue see Power Cloud LED does not stop blinking amber green and blue on page 245 When the configurati...

Страница 248: ...device driver is updated to the latest version on the WiFi client device Does the WiFi client device find the WiFi network If not check the WLAN LEDs If a WLAN LED is off the associated WiFi radio is...

Страница 249: ...n your LAN and use the access point s local browser UI check the following Make sure that you are using the correct login information The user name is admin and the password is the one that you specif...

Страница 250: ...cess point does not save the changes that you make on a page do the following When entering configuration settings always click the Apply button before moving to another page or tab or your changes ar...

Страница 251: ...ter for failed login attempts is reset after 24 hours For example if you enter the wrong password five times but enter the correct password at the sixth login attempt the five failed login attempts ar...

Страница 252: ...ong physical connections Check that the appropriate LEDs are on for your network devices If your access point and computer are connected to a separate Ethernet switch make sure that the link LEDs are...

Страница 253: ...is connected as the default router If the IP configuration of your computer is assigned by DHCP this information is not visible in your computer s Network Control Panel Check to see that the network a...

Страница 254: ...A Factory Default Settings and Technical Specifications This appendix includes the following sections Factory default settings Technical specifications 254...

Страница 255: ...over WiFi using the NETGEAR Insight app on page 25 AP login password WiFi network settings for initial setup and WiFi login The SSID for initial setup is NETGEARxxxxxx SETUP where xxxxxx is the last...

Страница 256: ...EDs Disabled Energy Efficiency Mode WLAN settings for an individual WiFi network SSID or VAP Enabled Broadcast SSID 1 VLAN ID for WiFi clients WPA2 Personal which is WPA2 PSK The nonconfigurable data...

Страница 257: ...radio 40 MHz Channel width 2 4 GHz radio Long 800 ns 5 GHz L radio Long 800 ns 5 GHz H radio Long 800 ns Guard interval 2 4 GHz radio Maximum 100 5 GHz L radio Maximum 100 5 GHz H radio Maximum 100 Ou...

Страница 258: ...ps 5 GHz L radio Enabled with a limit of 50 pps 5 GHz H radio Enabled with a limit of 50 pps Broadcast and multicast rate limiting 2 4 GHz radio Not applicable 5 GHz L radio Disabled 5 GHz H radio Dis...

Страница 259: ...t settings Continued Default Setting Feature Remote management Disabled SNMP User Manual 259 Factory Default Settings and Technical Specifications Insight Managed WiFi 6 AX6000 Tri band Multi Gig Acce...

Страница 260: ...put 2 4 GHz radio 200 5 GHz L radio 200 5 GHz H radio 200 The access point can support a maximum of 600 clients with all radios enabled Maximum number of supported clients WPA3 Personal WPA3 Enterpris...

Страница 261: ...02 3at PoE power We recommend that you use 802 3bt PoE power For more information see The access point functions as a PoE PD and the Power Cloud LED remains solid amber on page 243 Hardware interfaces...

Страница 262: ...t you use a flat Ethernet cable so that the cable fits in the narrow space between the access point and the surface on which it is mounted or placed Before you mount the access point first set up and...

Страница 263: ...11 Mounting plate Figure 12 Metal bracket with T bar lock screw and 4 short screws Figure 13 3 tall screws and anchors for wall mounting User Manual 263 Mount the Access Point to a Wall or Ceiling Ins...

Страница 264: ...a soft mallet until the anchors are flush with the wall 5 Use the screws to attach the mounting plate to the wall Note Do not insert the screws into the wall without anchors 6 Connect an Ethernet cabl...

Страница 265: ...ccess point to a T bar To mount the access point to a T bar 1 Slide the T bar partially into the metal bracket 2 Attach the metal bracket to the ceiling bar 3 Push the T bar over the ceiling bar User...

Страница 266: ...le if you use a PoE switch or both a power adapter and an Ethernet cable to the access point before you attach the access point to the mounting plate The access point sits flat on the ceiling surface...

Страница 267: ...attach it to the mounting plate 8 Turn the access point clockwise until it locks in the mounting plate User Manual 267 Mount the Access Point to a Wall or Ceiling Insight Managed WiFi 6 AX6000 Tri ba...

Страница 268: ...User Manual 268 Mount the Access Point to a Wall or Ceiling Insight Managed WiFi 6 AX6000 Tri band Multi Gig Access Point Model WAX630...

Страница 269: ...n the center of the LEDs and your finger on the other side of the access point directly opposite the thumb 2 Press and hold the latch down to release the lock and keep the lock open 3 Turn the access...

Страница 270: ...t from the mounting plate The mounting plate remains attached to the ceiling or the wall User Manual 270 Mount the Access Point to a Wall or Ceiling Insight Managed WiFi 6 AX6000 Tri band Multi Gig Ac...

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