Changes are not saved
If the AP does not save the changes that you make through the local browser UI, do the
following:
•
When entering configuration settings, always click the Apply button before moving
to another page or tab, or your changes are lost.
•
If the page in the local browser UI displays a Refresh button, click it. It is possible
that the changes occurred, but the old settings might be in the web browser’s cache.
Troubleshoot your network using the ping
utility of your computer or mobile device
Most network devices and routers contain a ping utility that can send an echo request
packet to a device that you select. The device then responds with an echo reply. You
can troubleshoot a network using the ping utility in your computer or mobile device
Test the LAN path from a Windows-based computer to the
AP
You can ping the AP from a Windows-based computer to verify that the path to your
AP is set up correctly. You can use a WiFi or wired connection to the AP, which can be
in router mode or AP mode.
To ping the AP from a Windows-based computer:
1. From the Windows toolbar, click the Start button and select Run.
2. In the field provided, type ping followed by the IP address of the AP, as in this
example:
ping www.routerlogin.net
3. Click the OK button.
You see a message like this one:
Pinging <IP address > with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
User Manual
152
Diagnostics and
Troubleshooting
WiFi 6 AX1800/AX3200 Dual Band Wireless Access Points, WAX202 and WAX206
