•
Clear your browsing data.
•
Make sure that Java, JavaScript, or ActiveX is enabled in your browser. If you are
using Internet Explorer, click the Refresh button to be sure that the Java applet is
loaded.
You cannot access the Internet [router mode]
If the AP is in router mode (the default operating mode) and you can log in to the AP’s
local browser UI but cannot get an Internet connection, check if the AP can obtain an
IP address from your Internet service provider (ISP).
Check the Internet WAN IP address [router mode]
If the AP is in router mode, unless your ISP provides a fixed IP address, the AP requests
an IP address from your ISP. You can determine whether the request was successful.
To check the Internet WAN IP address:
1. Launch a web browser from a computer or mobile device that is connected to a WiFi
network or LAN port on the AP.
2. Enter http://www.routerlogin.net in the address field.
A login window displays.
If your browser displays a security warning, dismiss the warning. For more information,
see Dismiss a browser security warning on page 39.
3. Enter the AP local device password.
The local device password is the one that you specified. The local device password
is case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED.
The ADVANCED Home page displays.
5. In the Internet Port pane, click the CONNECTION STATUS button.
The Connection Status pop-up window displays.
Note: The information that displays depends on the type of Internet connection. If
the Internet connection is PPPoE, other information might display than if the Internet
connection is an IP address that the ISP assigns dynamically (the most common
situation).
User Manual
147
Diagnostics and
Troubleshooting
WiFi 6 AX1800/AX3200 Dual Band Wireless Access Points, WAX202 and WAX206
