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Troubleshooting

8-1

v1.0, April 2006

Chapter 8

Troubleshooting

This chapter gives information about troubleshooting your RangeMax NEXT Wireless Router
WNR834A. After each problem description, instructions are provided to help you diagnose and
solve the problem.

Basic Functioning

After you turn on power to the router, the following sequence of events should occur:

1.

When power is first applied, verify that the Power light

is on.

2.

After approximately 10 seconds, verify that:

a.

The power light is solid green.

b.

The LAN port lights are lit for any local ports that are connected.

c.

The Internet port light is lit.

d.

A port light is lit, to indicate a link has been established to the connected device. If a LAN
port is connected to a 100 Mbps device, verify that the port’s light is green. If the port is
connected to a 10 Mbps device, the light is amber.

If any of the above conditions does not occur, see the appropriate following section.

Power Light Not On

If the Power and other lights are off when your router is turned on:

•

Make sure that the power cord is properly connected to your router and that the power supply
adapter is properly connected to a functioning power outlet.

•

Check that you are using the 12V DC 1A power adapter that NETGEAR supplies for this
product.

If the error persists, you have a hardware problem and should contact technical support.

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Содержание RangeMax NEXT WNR834A

Страница 1: ...April 2006 NETGEAR Inc 4500 Great America Parkway Santa Clara CA 95054 USA RangeMax NEXT Wireless Router WNR834A Reference Manual ...

Страница 2: ...h the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following m...

Страница 3: ...outer WNR834A is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Español Spanish Por medio de la presente NETGEAR Inc declara que el RangeMax NEXT Wireless Router WNR834A cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE Ελληνική Greek ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ NETGEAR Inc ΗΛΩΝΕΙ ΟΤΙ Rang...

Страница 4: ...dikjara li dan RangeMax NEXT Wireless Router WNR834A jikkonforma mal tiijiet essenzjali u ma provvedimenti orajn relevanti li hemm fid Dirrettiva 1999 5 EC Magyar Hungarian Alulírott NETGEAR Inc nyilatkozom hogy a RangeMax NEXT Wireless Router WNR834A megfelel a vonatkozó alapvetõ követelményeknek és az 1999 5 EC irányelv egyéb elõírásainak Polski Polish Niniejszym NETGEAR Inc oœwiadcza e RangeMax...

Страница 5: ...ard that shipped with your RangeMax NEXT Wireless Router WNR834A World Wide Web NETGEAR maintains a World Wide Web home page that you can access at the universal resource locator URL http www netgear com A direct connection to the Internet and a Web browser such as Internet Explorer or Netscape are required Product and Publication Details Model Number WNR834A Publication Date April 2006 Product Fa...

Страница 6: ...v1 0 April 2006 vi ...

Страница 7: ...o Install Your Wireless Router 3 1 First Use the Smart Wizard to Configure the Wireless Router 3 2 Now Set Up a Computer for Wireless Connectivity 3 2 Troubleshooting Tips 3 3 How to Manually Configure Your Internet Connection 3 6 Using the Smart Setup Wizard 3 9 NETGEAR Product Registration Support and Documentation 3 10 Chapter 4 Wireless Configuration Observing Performance Placement and Range G...

Страница 8: ...ccess Log Notifications 5 7 Chapter 6 Maintenance Viewing Wireless Router Status Information 6 1 Viewing a List of Attached Devices 6 5 Configuration File Management 6 5 Backing Up and Restoring the Configuration 6 6 Erasing the Configuration 6 6 Upgrading the Router Software 6 7 Changing the Administrator Password 6 9 Chapter 7 Advanced Configuration of the Router Configuring Advanced Wireless Se...

Страница 9: ...es 7 18 Enabling Remote Management Access 7 20 Using Universal Plug and Play UPnP 7 22 Chapter 8 Troubleshooting Basic Functioning 8 1 Power Light Not On 8 1 Lights Never Turn Off 8 2 LAN or WAN Port Lights Not On 8 2 Troubleshooting the Web Configuration Interface 8 3 Troubleshooting the ISP Connection 8 4 Troubleshooting a TCP IP Network Using a Ping Utility 8 5 Testing the LAN Path to Your Rout...

Страница 10: ...x v1 0 April 2006 ...

Страница 11: ...ovided in the Appendices and on the NETGEAR website This guide uses the following typographical conventions This guide uses the following formats to highlight special messages Table 1 1 Typographical Conventions italics Emphasis books CDs URL names bold User input fixed Screen text file and server names extensions commands IP addresses Note This format is used to highlight information of importanc...

Страница 12: ...ccess the full NETGEAR Inc online knowledge base for the product model Links to PDF versions of the full manual and individual chapters How to Print this Manual To print this manual you can choose one of the following several options according to your needs Printing a Page in the HTML View Each page in the HTML version of the manual is dedicated to a major topic Use the Print button on the browser...

Страница 13: ...nstantly searching for ways to improve its products and documentation The following table indicates any changes that may have been made since the WNR834A router was introduced Note Your computer must have the free Adobe Acrobat reader installed in order to view and print PDF files The Acrobat reader is available on the Adobe Web site at http www adobe com Tip If your printer supports printing two ...

Страница 14: ...RangeMax NEXT Wireless Router WNR834A Reference Manual 1 4 About This Manual v1 0 April 2006 ...

Страница 15: ... computer Package Contents The product package should contain the following items RangeMax NEXT Wireless Router WNR834A AC power adapter Vertical stand Category 5 CAT5 Ethernet cable Resource CD including The Setup manual Application Notes and other helpful information Wireless Home Router Setup Guide Warranty and Support Information Card Detachable antenna If any of the parts are incorrect missin...

Страница 16: ...ter 2 Wireless On Off Blinking The wireless interface is enabled The wireless interface is turned off Data is being communicated over the wireless network 3 Internet Port Amber Off Amber On Amber blinking Green off Green on Blink No Ethernet cable is connected to the modem Ethernet cable connection to modem is good Packets are being transmitted and received from a modem or other network device but...

Страница 17: ...below Viewed from top to bottom the rear panel contains the following features 1 Factory Default Reset push button for Restoring the Default Configuration and Password on page 8 7 2 Four Local LAN 10 100 Mbps Ethernet ports for connecting the router to the local computers 3 Internet WAN Ethernet port for connecting the router to a cable or DSL modem 4 AC power adapter outlet ...

Страница 18: ...RangeMax NEXT Wireless Router WNR834A Reference Manual 2 4 Introduction v1 0 April 2006 ...

Страница 19: ...RangeMax NEXT Wireless Router WNR834A Reference Manual Introduction 2 5 v1 0 April 2006 ...

Страница 20: ...RangeMax NEXT Wireless Router WNR834A Reference Manual 2 6 Introduction v1 0 April 2006 ...

Страница 21: ...RangeMax NEXT Wireless Router WNR834A Reference Manual Introduction 2 7 v1 0 April 2006 ...

Страница 22: ...RangeMax NEXT Wireless Router WNR834A Reference Manual 2 8 Introduction v1 0 April 2006 ...

Страница 23: ...RangeMax NEXT Wireless Router WNR834A Reference Manual Introduction 2 9 v1 0 April 2006 ...

Страница 24: ...RangeMax NEXT Wireless Router WNR834A Reference Manual 2 10 Introduction v1 0 April 2006 ...

Страница 25: ...RangeMax NEXT Wireless Router WNR834A Reference Manual Introduction 2 11 v1 0 April 2006 ...

Страница 26: ...RangeMax NEXT Wireless Router WNR834A Reference Manual 2 12 Introduction v1 0 April 2006 ...

Страница 27: ...epare to Install Your Wireless Router Observe the wireless placement and range guidelines in Observing Performance Placement and Range Guidelines on page 4 1 For Cable Modem Service When you perform the wireless router setup steps be sure to use the computer you first registered with your cable ISP For DSL Service You may need information such as the DSL login name e mail address and password in o...

Страница 28: ...computer 1 Configure the computer s Wireless Adapter settings NETGEAR Inc wireless adapters display a list of available wireless networks and when wireless security is disabled you simply choose yours from the list and connect For a non NETGEAR wireless adapter configure it to match your settings exactly If you changed the default Network Name SSID be sure to use the correct Network Name SSID you ...

Страница 29: ... router are turned on For each powered on computer connected to the wireless router with a securely plugged in Ethernet cable the corresponding wireless router LAN port status light will be lit The label on the bottom of the wireless router identifies the number of each LAN port Make sure the wireless settings in the computer and router match exactly The Wireless Network Name SSID and WEP or WPA s...

Страница 30: ... router user name and password for the router password both in lower case letters To change the password see Changing the Administrator Password on page 6 9 Note The router user name and password are not the same as any user name or password you may use to log in to your Internet connection Once you have entered your user name and password your Web browser should find the WNR834A router and displa...

Страница 31: ...s router is connected to the Internet click the Knowledge Base or the Documentation link under the Web Support menu to view support information or the documentation for the wireless router If you do not click Logout the wireless router will wait 5 minutes after there is no activity before it automatically logs you out Figure 3 4 ...

Страница 32: ...c Settings menu shown below or you can allow the Setup Wizard to determine your configuration as described in the previous section You can manually configure the router using the Basic Settings menu shown in Figure 3 5 using these steps 1 Connect to the wireless router by typing http www routerlogin net in the address field of your browser then click Enter Figure 3 5 ISP Does Not Require Login ISP...

Страница 33: ...address The Gateway is the ISP s router to which your router will connect c Domain Name Server DNS Address If you know that your ISP does not automatically transmit DNS addresses to the router during login select Use These DNS Servers and enter the IP address of your ISP s Primary DNS Server If a Secondary DNS Server address is available enter it also d Router s MAC Address This section determines...

Страница 34: ...e drop down list b The screen will change according to the ISP settings requirements of the ISP you select c Fill in the parameters for your Internet service provider d Click Apply to save your settings Click the Test button to verify you have Internet access Note After you finish setting up your router you will no longer need to launch the ISP s login program on your computer in order to access t...

Страница 35: ...ess field of your browser then click Enter 2 For security reasons the router has its own user name and password When prompted enter admin for the router user name and password for the router password both in lower case letters To change the password see Changing the Administrator Password on page 6 9 Once you have entered your user name and password your Web browser should find the WNR834A router ...

Страница 36: ...e you can use our telephone support service Product updates and Web support are always available by going to http kbserver netgear com products WNR834A asp Documentation is available on the CD and at http kbserver netgear com documentation WNR834A asp When the wireless router is connected to the Internet click the Knowledge Base or the Documentation link under the Web Support menu to view support ...

Страница 37: ...apters also vary depending on your configuration choices For best results place your firewall Near the center of the area in which your computers will operate In an elevated location such as a high shelf where the wirelessly connected computers have line of sight access even if through walls Away from sources of interference such as computers microwaves and 2 4 GHz cordless phones Away from large ...

Страница 38: ...nnot wirelessly connect to the WNR834A MAC address filtering adds an obstacle against unwanted access to your network but the data broadcast over the wireless link is fully exposed Turn Off the Broadcast of the Wireless Network Name SSID If you disable broadcast of the SSID only devices that have the correct SSID can connect This nullifies the wireless network discovery feature of some products su...

Страница 39: ... device driver and software availability may be limited Turn Off the Wireless LAN If you disable the wireless LAN wireless devices cannot communicate with the router at all You might choose to turn off the wireless LAN when you are away and other users of your network all use wired connections Understanding Wireless Settings To configure the Wireless settings of your firewall click the Wireless li...

Страница 40: ...ating with the higher bandwidth 802 11g wireless devices exclusively The g and b mode provides backward compatibility with the slower 802 11b wireless devices while still enabling 802 11g communications The Up to 126 Mbps mode provides two transmission streams with different data on the same channel at the same time The Up to 240 Mbps uses channel expansion to achieve the 240 Mbps data rate The WN...

Страница 41: ...sitive Note Not all wireless adapter configuration utilities support passphrase key generation Auto The wireless router automatically detects whether Open System or Shared Key is used WPA PSK WPA2 PSK WPA Pre shared Key does perform authentication WPA PSK uses TKIP Temporal Key Integrity Protocol data encryption and WPA2 PSK uses AES Advanced Encryption Standard data encryption Both dynamically ch...

Страница 42: ...ws XP Automatically switch channels to avoid interference If enabled the WNR834A router will periodically survey the wireless environment to ensure that it is using the clearest channel If a clearer channel is available it may automatically switch channels Wireless Card Access List When the Trusted PCs Only radio button is selected the WNR834A checks the MAC address of the wireless station and onl...

Страница 43: ...ed instead of SSID If WEP Authentication is Used circle one Open System Shared Key or Auto WEP Encryption key size Choose one 64 bit or 128 bit Again the encryption key size must be the same for the wireless adapters and the wireless router Data Encryption WEP Keys There are two methods for creating WEP data encryption keys Whichever method you use record the key values in the spaces below Passphr...

Страница 44: ...igured with the correct Passphrase Use the procedures described in the following sections to configure the WNR834A Store this information in a safe place Default Factory Settings When you first receive your WNR834A the default factory settings are in effect as shown below You can restore these defaults with the Factory Default Restore button on the rear panel After you install the WNR834A router u...

Страница 45: ...o the WNR834A firewall at its default LAN address of http www routerlogin net or http 192 168 1 1 with its default user name of admin and default password of password or using whatever LAN address and password you have set up 2 Click Wireless Settings in the main menu of the WNR834A firewall Note If you use a wireless computer to configure WPA settings you will be disconnected when you click Apply...

Страница 46: ...hanges 8 Configure and test your computers for wireless connectivity Program the wireless adapter of your computers to have the same SSID and channel that you configured in the router Check that they have a wireless link and are able to obtain an IP address by DHCP from the firewall Once your computers have basic wireless connectivity to the firewall you can configure the advanced wireless securit...

Страница 47: ...fault password of password or using whatever LAN address and password you have set up 2 Click Wireless Settings in the main menu of the WNR834A firewall 3 From the Security Options menu select WEP The WEP options display Note If you use a wireless computer to configure WEP settings you will be disconnected when you click Apply You must then either configure your wireless adapter to match the wirel...

Страница 48: ...identical on all computers and Access Points in your network Automatic Enter a word or group of printable characters in the Passphrase box and click the Generate button The passphrase is case sensitive NETGEAR is not the same as nETgear The four key boxes is automatically populated with key values Manual Enter ten hexadecimal digits any combination of 0 9 a f or A F These entries are not case sens...

Страница 49: ...ow to Configure WPA PSK or WPA2 PSK Wireless Security To configure WPA PSK or WPA2 PSK follow these steps Note Not all wireless adapters support WPA Furthermore client software is also required Windows XP with Service Pack 2 does include WPA support Nevertheless the wireless adapter hardware and driver must also support WPA For instructions on configuring wireless computers or PDAs Personal Digita...

Страница 50: ... section of the main menu and select one of the WPA PSK or WPA2 PSK options for the Security Type The third option WPA PSK TKIP WP2 PSK AES is the most flexible since it allows clients using either WPA PSK or WPA2 PSK 2 Enter a word or group of 8 63 printable characters in the Passphrase box 3 Click Apply to save your settings Figure 4 6 ...

Страница 51: ...et up 2 Click Wireless Settings in the Advanced section of the main menu of the WNR834A firewall 3 From the Wireless Settings menu click Setup Access List to display the Wireless Access menu shown below 4 Click the Turn Access Control On check box Note When configuring the firewall from a wireless computer whose MAC address is not in the Trusted PC list if you select Turn Access Control On you wil...

Страница 52: ...nted on the wireless adapter 7 Click Add to add this wireless device to the Wireless Card Access List The screen changes back to the list screen 8 Repeat step 5 to step 7 for each additional device you wish to add to the list 9 Be sure to click Apply to save your Wireless Card Access List settings Now only devices on this list are allowed to wirelessly connect to the WNR834A Figure 4 8 Note You ca...

Страница 53: ...ngeMax NEXT Wireless Router WNR834A provides you with Web content filtering options plus browser activity reporting and instant alerts via e mail Parents and network administrators can establish restricted access policies based on time of day Web addresses and Web address keywords You can also block Internet access by applications and services such as chat or games To configure these features of y...

Страница 54: ...ys then click Apply If you want to block by schedule be sure to specify a time period in the Schedule menu For scheduling see Scheduling When Blocking Will Be Enforced on page 5 5 To add a keyword or domain type it in the Keyword box click Add Keyword then click Apply To delete a keyword or domain select it from the list click Delete Keyword then click Apply Keyword application examples If the key...

Страница 55: ... service blocking or port filtering The Block Services menu is shown below Services are functions performed by server computers at the request of client computers For example Web servers serve Web pages time servers serve time and date information and game hosts serve data about other players moves When a computer on your network sends a request for service to a server computer on the Internet the...

Страница 56: ... must determine which port number or range of numbers is used by the application The service numbers for many common protocols are defined by the Internet Engineering Task Force IETF and published in RFC1700 Assigned Numbers Service numbers for other applications are typically chosen from the range 1024 to 65535 by the authors of the application This information can usually be determined by contac...

Страница 57: ...etwork Scheduling When Blocking Will Be Enforced The WNR834A router allows you to specify when blocking is enforced The Schedule menu is shown below Use this schedule for blocking content Days to Block Select days to block by checking the appropriate boxes Select Every day to check the boxes for all days Click Apply Time of Day to Block Select a start and end time in 24 hour format Select All day ...

Страница 58: ...word blocking is enabled and no log entries are made for the Trusted User An example is shown below Log entries are described in the following table Figure 5 5 Table 5 1 Log entry descriptions Field Description Date and Time The date and time the log entry was recorded Source IP The IP address of the initiating device for this log entry Target address The name or IP address of the Web site or news...

Страница 59: ...his box if you wish to receive e mail logs and alerts from the router Your outgoing mail server Enter the name of your ISP s outgoing SMTP mail server such as mail myISP com You may be able to find this information in the configuration menu of your e mail program If you leave this box blank log and alert messages will not be sent via e mail Table 5 2 Log action buttons Field Description Refresh Cl...

Страница 60: ...kly or daily Time for sending log Specifies the time of day to send the log Relevant when the log is sent daily or weekly If the Weekly Daily or Hourly option is selected and the log fills up before the specified period the log is automatically e mailed to the specified e mail address After the log is sent the log is cleared from the router s memory If the router cannot e mail the log file the log...

Страница 61: ...A These features can be found by clicking on the Maintenance heading in the main menu of the browser interface Viewing Wireless Router Status Information The Router Status menu provides status and usage information From the main menu of the browser interface click Maintenance then select Router Status to view the Router Status screen shown below Figure 6 1 ...

Страница 62: ...N If set to DHCP Client the router is configured to obtain an IP address dynamically from the ISP IP Subnet Mask This field displays the IP Subnet Mask being used by the Internet WAN port of the router For an explanation of subnet masks and subnet addressing see Internet Networking and TCP IP Addressing in Appendix B Domain Name Server This field displays the Domain Name Server addresses being use...

Страница 63: ...eless features of the router in some parts of the world Channel Identifies the channel of the wireless port being used See Wireless Communications in Appendix B for the frequencies used on each channel In Up to 240 Mbps mode there are two channels a primary channel P and a secondary channel S Mode Indicates the router communication mode 802 11g and 802 11b 802 11g only Up To 126 Mbps or Up To 240 ...

Страница 64: ...ress of the DNS server which provides network name to IP address translation Figure 6 3 Table 6 3 Router Statistics Items Item Description System Up Time The amount of time since the router was last restarted Port The statistics for the WAN Internet and LAN local ports For each port the screen displays Status The link status of the port TxPkts The number of packets transmitted on this port since r...

Страница 65: ...k for attached devices click the Refresh button Configuration File Management The configuration settings of the WNR834A router are stored within the router in a configuration file This file can be saved backed up to a user s PC retrieved restored from the user s PC or cleared to factory default settings Up Time The time elapsed since this port acquired the link Poll Interval Specifies the interval...

Страница 66: ...nd will prompt you for a location on your computer to store the file You can give the file a meaningful name at this time such as pacbell cfg To restore your settings from a saved configuration file enter the full path to the file on your computer or click the Browse button to browse to the file When you have located it click the Restore button to send the file to the router The router will then r...

Страница 67: ...ETGEAR Web site If the upgrade file is compressed ZIP file you must first extract the file before sending it to the router The upgrade file can be sent to the router using your browser Tip To ensure you are always using the latest firmware enable the Firmware Upgrade Assistant feature so that the router will automatically detect a new version of the firmware on the Internet and alert you to its av...

Страница 68: ...w software file from NETGEAR 2 Click the Browse button and browse to the location of the upgrade file 3 Click Upload In some cases you may need to reconfigure the router after upgrading Figure 6 7 Warning When uploading software to the WNR834A router it is important not to interrupt the Web browser by closing the window clicking a link or loading a new page If the browser is interrupted it may cor...

Страница 69: ...low To change the password first enter the old password then enter the new password twice Click Apply Tip Before changing the router password use the router backup utility to save your configuration settings If after changing the password you forget the new password you assigned you will have to reset the router back to the factory defaults to be able to log in using the default password of passwo...

Страница 70: ...RangeMax NEXT Wireless Router WNR834A Reference Manual 6 10 Maintenance v1 0 April 2006 ...

Страница 71: ...es can be found under the Advanced heading in the main menu of the browser interface Configuring Advanced Wireless Settings Click on Wireless Settings under the Advanced Heading in the main menu to display the Advanced Wireless Settings screen Note If you are unfamiliar with networking and routing see Wireless Communications in Appendix B to become more familiar with the terms and procedures used ...

Страница 72: ...ce If enabled the WNR834A router will periodically survey the wireless environment to ensure that it is using the clearest channel If a clearer channel is available it may automatically switch channels Fragmentation Threshold CTS RTS Threshold Preamble Mode these settings are reserved for wireless testing and advanced configuration only Do not change these settings Wireless Card Access List by def...

Страница 73: ...ick the Turn Access Control On check box to enable the restricting of wireless computers by their MAC addresses b Click the Apply button to save changes and return to the Wireless Settings page 2 Set Up The Access Control List a Click the Add button to go to the Access Setup menu see Figure 7 3 This menu displays a list of currently active wireless cards and their Ethernet MAC addresses b If the d...

Страница 74: ...creen is invoked by clicking Add on the Wireless Card Access List menu see Wireless Card Access List on page 7 3 Program the Wireless Card Access Setup menu as follows Available Wireless Cards the Available Wireless Cards list displays any available wireless computers and their MAC addresses If the wireless computer appears in the Available Wireless Cards list you can click on the radio button of ...

Страница 75: ...Incoming traffic on the triggered port is then forwarded to the triggering computer Using the Port Triggering page you can make local computers or servers available to the Internet for different services for example FTP or HTTP to play Internet games like Quake III or to use Internet applications like CUseeMe Port forwarding is designed for FTP Web Server or other server based services Once port f...

Страница 76: ...en the inactivity timer expires For Internet Games or Applications Before starting you need to know which service application or game you will be configuring Also you need to have the outbound port triggering port address for this game or application Figure 7 4 Note If the Disable Port Triggering box is checked after configuring port triggering port triggering is disabled However any port triggeri...

Страница 77: ...lick Add Service 4 Enter a service name in the Service Name box 5 Under Service User select Any default to allow this service to be used by everyone in your network Otherwise select Single address and enter the IP address of one computer to restrict the service to a particular computer 6 Select the Service Type 7 Enter the outbound port number in Triggering Port box 8 Enter the inbound connection ...

Страница 78: ...erver to which all other incoming protocols are forwarded The DMZ Server is configured in the WAN Setup menu as discussed in Configuring the WAN Setup Options on page 7 11 Before starting you need to determine which type of service application or game you will provide and the IP address of the computer that will provide the service Be sure the computer s IP address never changes To configure port ...

Страница 79: ...he service will use For this information you may need to contact the manufacturer of the program that you wish to use When you have the port number information follow these steps 1 Select Port Forwarding Port Triggering from the Advanced Section of the main menu as described in the preceding section 2 Click the Add Custom Service button 3 Type the service name in the Service Name box 4 Type the be...

Страница 80: ... If your account s IP address is assigned dynamically by your ISP the IP address may change periodically as the DHCP lease expires If the IP address of the local computer is assigned by DHCP it may change when the computer is rebooted To avoid this you can manually configure the computer to use a fixed address Local computers must access the local server using the computers local LAN address 192 1...

Страница 81: ...al computer acts as a game or videoconferencing host enter its IP address as the default Configuring the WAN Setup Options The WAN Setup options let you configure a DMZ server change the MTU size and enable the wireless router to respond to a Ping on the WAN port These options are discussed below Connecting Automatically as Required Normally this option should be checked to enable it An Internet c...

Страница 82: ...you have configured in the Port Forwarding Port Triggering menu Instead of discarding this traffic you can have it forwarded to one computer on your network This computer is called the Default DMZ Server The WAN Setup menu lets you configure a Default DMZ Server To assign a computer or server to be a Default DMZ server follow these steps 1 Click WAN Setup link in the Advanced section of the main m...

Страница 83: ... is necessary for your ISP connection Any packets sent through the router that are larger than the configured MTU size are repackaged into smaller packets to meet the MTU requirement To change the MTU size 1 Under MTU Size enter a new size between 64 and 1500 2 Click Apply to save the new configuration Using the LAN IP Setup Options Another category under the Advanced heading is LAN IP Setup This ...

Страница 84: ...ust be reached through a gateway or router RIP Direction RIP Router Information Protocol allows a router to exchange routing information with other routers The RIP Direction selection controls how the router sends and receives RIP packets Both is the default When set to Both or Out Only the router broadcasts its routing table periodically When set to Both or In Only the router incorporates the RIP...

Страница 85: ... addressing scheme you should define a range between 192 168 1 2 and 192 168 1 254 although you may wish to save part of the range for devices with fixed addresses The router delivers the following parameters to any LAN device that requests DHCP An IP Address from the range you have defined Subnet Mask Gateway IP Address the router s LAN IP address Primary DNS Server if you entered a Primary DNS a...

Страница 86: ...h will allow you to register your domain to their IP address and will forward traffic directed at your domain to your frequently changing IP address The router contains a client that can connect to many popular dynamic DNS services You can select one of these services and obtain an account with them Then whenever your ISP assigned IP address changes your router will automatically contact your dyna...

Страница 87: ...Use a Dynamic DNS Service check box 3 Select the name of your dynamic DNS Service Provider 4 Type the Host Name or domain name that your dynamic DNS service provider gave you 5 Type the User Name for your dynamic DNS account 6 Type the Password or key for your dynamic DNS account 7 If your dynamic DNS provider allows the use of wildcards in resolving your URL you may select the Use wildcards check...

Страница 88: ...nd you do not need to configure additional static routes You must configure static routes only for unusual cases such as multiple routers or multiple IP subnets located on your network From the main menu of the browser interface under Advanced click on Static Routes to view the Static Routes menu shown below To add or edit a Static Route 1 Click the Add button to open the Add Edit Menu shown below...

Страница 89: ...e you are employed This router s address on your LAN is 192 168 1 100 Your company s network address is 134 177 0 0 When you first configured your router two implicit static routes were created A default route was created with your ISP as the gateway and a second static route was created to your local network for all 192 168 1 x addresses With this configuration if you attempt to access a device o...

Страница 90: ...gement 1 Select the Turn Remote Management On check box 2 Specify what external addresses will be allowed to access the router s remote management Figure 7 13 Note Be sure to change the router s default configuration password to a very secure password The ideal password should contain no dictionary words from any language and should be a mixture of letters both upper and lower case numbers and sym...

Страница 91: ...e management interface Web browser access normally uses the standard HTTP service port 80 For greater security enter a custom port number for the remote management Web interface Choose a number between 1024 and 65535 but do not use the number of any common service port The default is 8080 which is a common alternate for HTTP 4 Click Apply to have your changes take effect Note When accessing your r...

Страница 92: ...e default setting for UPnP is disabled If disabled the router will not allow any device to automatically control the resources such as port forwarding mapping of the router Advertisement Period the Advertisement Period is how often the router will broadcast its UPnP information This value can range from 1 to 1440 minutes The default period is 30 minutes Shorter durations ensure that control points...

Страница 93: ...number of hops can range from 1 to 255 The default value for the advertisement time to live is 4 hops which should be fine for most home networks If you notice that some devices are not being updated or reached correctly then it may be necessary to increase this value a little UPnP Portmap Table the UPnP Portmap Table displays the IP address of each UPnP device that is currently accessing the rout...

Страница 94: ...RangeMax NEXT Wireless Router WNR834A Reference Manual 7 24 Advanced Configuration of the Router v1 0 April 2006 ...

Страница 95: ... c The Internet port light is lit d A port light is lit to indicate a link has been established to the connected device If a LAN port is connected to a 100 Mbps device verify that the port s light is green If the port is connected to a 10 Mbps device the light is amber If any of the above conditions does not occur see the appropriate following section Power Light Not On If the Power and other ligh...

Страница 96: ...ault Configuration and Password on page 8 7 If the error persists you might have a hardware problem and should contact technical support LAN or WAN Port Lights Not On If either the LAN lights or Internet light do not light when the Ethernet connection is made check the following Make sure that the Ethernet cable connections are secure at the router and at the hub or workstation Make sure that powe...

Страница 97: ...d Password on page 8 7 Make sure your browser has Java JavaScript or ActiveX enabled If you are using Internet Explorer click Refresh to be sure the Java applet is loaded Try quitting the browser and launching it again Make sure you are using the correct login information The factory default login name is admin and the password is password Make sure that CAPS LOCK is off when entering this informa...

Страница 98: ...r router is unable to obtain an IP address from the ISP you may need to force your cable or DSL modem to recognize your new router by performing the following procedure 1 Turn off power to the cable or DSL modem 2 Turn off power to your router 3 Wait five minutes and reapply power to the cable or DSL modem 4 When the modem s lights indicate that it has reacquired sync with the ISP reapply power to...

Страница 99: ...ork Access in Appendix B Alternatively you may configure your computer manually with DNS addresses as explained in your operating system documentation Your computer may not have the router configured as its TCP IP gateway If your computer obtains its information from the router by DHCP reboot the computer and verify the gateway address as described in Preparing a Computer for Network Access in App...

Страница 100: ...n Verify that the IP address for your router and your workstation are correct and that the addresses are on the same subnet Testing the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly test the path from your computer to a remote device From the Windows run menu type PING n 10 IP address where IP address is the IP address of a remote device such as your ...

Страница 101: ...section explains how to restore the factory default configuration settings changing the router s administration password to password and the IP address to 192 168 1 1 You can erase the current configuration and restore factory defaults in two ways Use the Erase function of the router see Erasing the Configuration on page 6 6 Use the Default Reset button on the rear panel of the router Use this met...

Страница 102: ...y in the log is stamped with the date and time of day Problems with the date and time function can include Date shown is January 1 2000 Cause The router has not yet successfully reached a Network Time Server Check that your Internet access settings are configured correctly If you have just completed configuring the router wait at least five minutes and check the date and time again Time is off by ...

Страница 103: ...z input United Kingdom Australia 240V 50 Hz input Europe 230V 50 Hz input Japan 100V 50 60 Hz input All regions output 12 V DC 1A output Physical Specifications Dimensions 286 x 147 x 957mm 1 1 x 5 8x 3 8in Weight 0 20 kg 0 45 lb Environmental Specifications Operating temperature 0 to 40 C 32º to 104º F Operating humidity 90 maximum relative humidity noncondensing Electromagnetic Emissions Meets r...

Страница 104: ...44 160 168 192 216 240 and 270 Mbps Frequency 2 4 2 5 Ghz Data Encoding 802 11b Direct Sequence Spread Spectrum DSSS 802 11g Orthogonal Frequency Division Multiplexing OFDM Maximum Computers Per Wireless Network Limited by the amount of wireless network traffic generated by each node Typically 30 70 nodes Operating Frequency Ranges 2 412 2 462 GHz US 2 412 2 472 GHz Japan 2 412 2 472 GHz Europe ET...

Страница 105: ...tworking and TCP IP Addressing http documentation netgear com reference enu tcpip index htm Wireless Communications http documentation netgear com reference enu wireless index htm Preparing a Computer for Network Access http documentation netgear com reference enu wsdhcp index htm Virtual Private Networking VPN http documentation netgear com reference enu vpn index htm Glossary http documentation ...

Страница 106: ...RangeMax NEXT Wireless Router WNR834A Reference Manual B 2 Related Documents v1 0 April 2006 ...

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