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Manage the Mobile Broadband
Connection

This chapter describes how to manage the mobile broadband connection of the modem.

The chapter contains the following sections:

•

Manage Mobile Broadband Auto Connect Options

on page 33

•

Manually Connect to or Disconnect From the Mobile Broadband Network

on page 34

•

Manage APN Profiles for Mobile Broadband Connections

on page 34

Содержание LB2120 Series

Страница 1: ...LTE Modem Model LB2120 User Manual November 2017 202 11658 02 350 E Plumeria Drive San Jose CA 95134 USA...

Страница 2: ...rces Conformity For the current EU Declaration of Conformity visit http kb netgear com app answers detail a_id 11621 Compliance For regulatory compliance information visit http www netgear com about r...

Страница 3: ...Pages for the First Time 17 Change the Language 20 Manage Automatic Failover Detection 20 Chapter 3 Manage the Modem LAN Settings Change the LAN Settings 24 Manage Router Mode and Bridge Mode 26 Chan...

Страница 4: ...the Modem 60 Back Up and Restore the Modem Settings 61 Back Up the Settings 61 Restore the Settings 62 Return the Modem to Its Factory Default Settings 62 Use the Reset Button 63 Use the Modem s Web P...

Страница 5: ...s 87 Power LED Bar Is Off 87 Power LED Bar Blinks Amber Fast and an Individual Signal and Strength LED Bar Lights Solid Green 88 LAN LED Is Off 88 You Cannot Log In to the Modem 89 Troubleshoot the Mo...

Страница 6: ...r to mobile broadband if the wireline broadband modem goes down This chapter provides an introduction and hardware overview of the LTE Modem LB2120 and contains the following sections Introduction on...

Страница 7: ...ou might want to customize the IP addresses for failover detection see Manage Automatic Failover Detection on page 20 Professional installation and configuration are not required If a SIM card is inst...

Страница 8: ...ro SIM card that is a 3FF SIM card might be preinstalled in the modem or you might need to obtain a micro SIM card and install it yourself To obtain a micro SIM card contact your mobile broadband Inte...

Страница 9: ...the modem horizontally with the bottom panel facing you 3 Remove the black plastic SIM slot cover so that you can access the metal SIM card slot 4 Unlock the metal SIM card door by sliding it downward...

Страница 10: ...into the metal slot 7 Close the metal SIM card door 8 Lock the metal SIM card door by sliding it upward 9 Close the black plastic SIM slot cover 10 Turn on power to the modem Introduction and Hardwar...

Страница 11: ...onnection over the mobile broadband network Solid amber bar The mobile broadband connection is down The modem is not connected to the Internet and no failover connection is available Blinking amber ba...

Страница 12: ...One yellow RJ 45 Gigabit Ethernet LAN port to connect a router WiFi router Ethernet switch or hub or single computer Gigabit EthernetWAN port One blue RJ 45 Gigabit Ethernet WAN port to connect a wir...

Страница 13: ...ons for receiving a strong 4G LTE signal Make sure that the modem is within reach of an AC power outlet and near Ethernet cables for wired computers Place the modem away from electrical devices such a...

Страница 14: ...MO antenna for the modem to extend the mobile broadband signal range indoors or in fringe network areas The external antenna plugs into the two antenna connectors on the modem to boost speeds and exte...

Страница 15: ...tains the following sections Internet Connection Over Mobile Broadband on page 16 Connect the Modem to a Wireline Broadband Modem on page 16 Connect a Computer Switch Hub Router or WiFi Router to the...

Страница 16: ...t Connection on page 89 If you do not want the modem to connect automatically to the mobile broadband network change the default autoconnect option see Manage Mobile Broadband Auto Connect Options on...

Страница 17: ...single computer to the Ethernet local area network LAN of the modem To connect a computer to the Ethernet LAN of the modem 1 Attach one end of the Ethernet cable that came in the product package to an...

Страница 18: ...Dashboard page and other pages do the following a In the Sign In field enter the modem s admin password See the modem label for the default password While the password that you enter is unique to your...

Страница 19: ...s not connected to a wireline broadband modem and the mobile broadband connection is active the full Dashboard page displays a different connection graph 4 To change the language from the language men...

Страница 20: ...2 168 5 1 The limited Dashboard page displays 3 If you did not select the Remember me check box when you logged in previously enter the modem password in the Sign In field See the modem label for the...

Страница 21: ...isplays 3 If you did not select the Remember me check box when you logged in previously enter the modem password in the Sign In field See the modem label for the default password 4 Click the Sign In b...

Страница 22: ...s removed from the list 7 To change the default connection do the following a Select one of the following radio buttons Auto The modem uses wireline broadband by default and fails over to mobile broad...

Страница 23: ...t the modem provides The chapter contains the following sections Change the LAN Settings on page 24 Manage Router Mode and Bridge Mode on page 26 Change the DHCP Server Settings on page 27 Disable the...

Страница 24: ...h a VPN connection to a server that assigns IP addresses in the same range as the one that is used by the modem you must change the IP address of the modem to prevent network problems To change the LA...

Страница 25: ...ss is 192 168 5 1 The Submit button displays after you change the IP address 7 In the Netmask field enter a new network mask The default network mask is 255 255 255 0 8 Click the Submit button Your se...

Страница 26: ...he LTE netmask To change the modem from Router mode to Bridge mode or the other way around 1 Launch a web browser from a device that is connected to the modem The device can be a computer that is dire...

Страница 27: ...assigns IP DNS server and default gateway addresses to all computers connected to the LAN The assigned default gateway address is the LAN address of the modem The modem assigns IP addresses to the att...

Страница 28: ...r the start and end IP addresses for the DHCP pool The IP addresses must be in the same network as the LAN IP address of the modem By default the DHCP pool consists of addresses in the 192 168 5 20 19...

Страница 29: ...able the DHCP server To disable the modem s DHCP server when the modem functions in Router mode 1 Launch a web browser from a device that is connected to the modem The device can be a computer that is...

Страница 30: ...to the modem or a client from a router that is connected to the modem 2 In the address field of your browser enter http 192 168 5 1 The limited Dashboard page displays 3 If you did not select the Reme...

Страница 31: ...modem The device can be a computer that is directly connected to the modem or a client from a router that is connected to the modem 2 In the address field of your browser enter http 192 168 5 1 The li...

Страница 32: ...bile broadband connection of the modem The chapter contains the following sections Manage Mobile Broadband Auto Connect Options on page 33 Manually Connect to or Disconnect From the Mobile Broadband N...

Страница 33: ...e full Dashboard page displays 5 Select Settings Mobile Preferences 6 Select an Auto Connect option Never connect manually each use The modem does not attempt to automatically connect to the mobile br...

Страница 34: ...viously enter the modem password in the Sign In field See the modem label for the default password 4 Click the Sign In button The full Dashboard page displays 5 Take one of the following actions To co...

Страница 35: ...e you To view APN profiles or add a custom APN profile for a service provider network 1 Launch a web browser from a device that is connected to the modem The device can be a computer that is directly...

Страница 36: ...lect the authentication mode to access the mobile broadband network None The service provider does not require authentication This setting is the default setting PAP The service provider uses Password...

Страница 37: ...ly The modem uses the selected APN profile to establish a connection with the mobile broadband network of the service provider To select an APN profile as the active profile 1 Launch a web browser fro...

Страница 38: ...address field of your browser enter http 192 168 5 1 The limited Dashboard page displays 3 If you did not select the Remember me check box when you logged in previously enter the modem password in th...

Страница 39: ...tly connected to the modem or a client from a router that is connected to the modem 2 In the address field of your browser enter http 192 168 5 1 The limited Dashboard page displays 3 If you did not s...

Страница 40: ...e your network more secure The chapter contains the following sections Change the Modem Password on page 41 Manage Port Forwarding for Incoming Traffic on page 41 Manage Port Filtering for Outgoing Tr...

Страница 41: ...mit button displays after you enter a password 7 Click the Submit button Your settings are saved 8 Write down your new password and store it in a safe place or use a password management application to...

Страница 42: ...ARNING Enabling port forwarding creates a security risk If you do not need port forwarding keep it disabled which is the default setting To enable port forwarding and add a service or application for...

Страница 43: ...esets to activate the new settings Any devices that are connected to the modem are disconnected when the modem resets Remove a Service or Application for Port Forwarding You can remove a service or ap...

Страница 44: ...forwarding 1 Launch a web browser from a device that is connected to the modem The device can be a computer that is directly connected to the modem or a client from a router that is connected to the m...

Страница 45: ...n the Blacklist and Remove a Service or Application From the List on page 48 View Services and Applications on the Whitelist and Remove a Service or Application From the List on page 49 Disable Port F...

Страница 46: ...Port field enter the port number that is associated with the service or application c From the Protocol menu select the protocol TCP or UDP that is associated with the service or application d Click t...

Страница 47: ...web browser from a device that is connected to the modem The device can be a computer that is directly connected to the modem or a client from a router that is connected to the modem 2 In the address...

Страница 48: ...w Services and Applications on the Blacklist and Remove a Service or Application From the List If you enabled the blacklist you can view services and applications on the blacklist and remove a service...

Страница 49: ...d remove a service or application from the whitelist To view services and applications on the whitelist or remove a service or application from the whitelist 1 Launch a web browser from a device that...

Страница 50: ...From the List on page 48 or View Services and Applications on the Whitelist and Remove a Service or Application From the List on page 49 To disable port filtering 1 Launch a web browser from a device...

Страница 51: ...y on page 51 Enter the SIM PIN to Enable the Modem to Connect to the Internet on page 53 Personalize the SIM PIN on page 54 Disable SIM Card Security on page 55 Unblock the SIM Card With a PUK on page...

Страница 52: ...page displays 5 Select Settings Mobile SIM Security The page displays the SIM security options 6 Click the Activate button 7 In the SIM PIN field enter the PIN The Submit button displays after you ent...

Страница 53: ...With a PUK on page 57 To enter the SIM PIN 1 Launch a web browser from a device that is connected to the modem The device can be a computer that is directly connected to the modem or a client from a r...

Страница 54: ...broadband network Personalize the SIM PIN If SIM security is enabled you can change the SIM PIN to a personalized code This code is not limited to four digits If SIM security is disabled you cannot ch...

Страница 55: ...you can enter only a limited number of incorrect PINs before the SIM card is blocked The number of allowed attempts depends on the SIM card If the SIM card is blocked you must obtain a PIN unlock key...

Страница 56: ...are allowed only a limited number of attempts to enter the correct PIN If you run out of available attempts the SIM card is blocked The number of allowed attempts depends on the SIM card If the SIM c...

Страница 57: ...a computer that is directly connected to the modem or a client from a router that is connected to the modem 2 In the address field of your browser enter http 192 168 5 1 The limited Dashboard page di...

Страница 58: ...new SIM code enter it in both the Enter New SIM PIN and Verify SIM PIN fields If your mobile broadband service provider did not provide you with a SIM code enter a custom SIM code you can make up you...

Страница 59: ...y Default Settings on page 62 View Monthly Data and Session Data Usage on page 64 Set a Plan Limit for the Data Counter on page 65 Change the Billing Cycle Counter or Reset the Data Counter on page 66...

Страница 60: ...the Sign In field See the modem label for the default password 4 Click the Sign In button The full Dashboard page displays 5 Select Settings General Software and Reset The Software and Reset page dis...

Страница 61: ...dem The device can be a computer that is directly connected to the modem or a client from a router that is connected to the modem 2 In the address field of your browser enter http 192 168 5 1 The limi...

Страница 62: ...et 6 In the Restore Settings section click the Browse button The default name of the backup file from which you can restore the configuration is export cfg 7 Follow the directions of your browser to l...

Страница 63: ...Release the button The modem resets and restarts This process takes about one minute Use the Modem s Web Pages to Reset the Modem to Factory Defaults CAUTION This process erases all settings that you...

Страница 64: ...b browser from a device that is connected to the modem The device can be a computer that is directly connected to the modem or a client from a router that is connected to the modem 2 In the address fi...

Страница 65: ...address field of your browser enter http 192 168 5 1 The limited Dashboard page displays 3 If you did not select the Remember me check box when you logged in previously enter the modem password in the...

Страница 66: ...efault password 4 Click the Sign In button The full Dashboard page displays 5 In the Monthly Usage section from the Billing start date menu select a new start date The Submit button displays after you...

Страница 67: ...type of service is indicated by icons that are described in the following table Different service providers can use different icons The following figure shows an example of 4G service The following t...

Страница 68: ...ss field of your browser enter http 192 168 5 1 The limited Dashboard page displays 3 If you did not select the Remember me check box when you logged in previously enter the modem password in the Sign...

Страница 69: ...e to File button The default name of the backup file is about txt b Follow the directions of your browser to save the file View Information About the Mobile Broadband Connection You can view details a...

Страница 70: ...rovider Type of Service and Signal Strength on page 66 View Account Details and Other Details About Your Modem on page 68 Set Up SMS Alert Messages You can set up the modem to automatically send SMS a...

Страница 71: ...er enter http 192 168 5 1 The limited Dashboard page displays 3 If you did not select the Remember me check box when you logged in previously enter the modem password in the Sign In field See the mode...

Страница 72: ...it for the data counter see Set a Plan Limit for the Data Counter on page 65 you can set the data limit for SMS alert messages as a percentage of the data that is still available on your plan limit Fo...

Страница 73: ...modem generates data limit warnings for SMS alert messages if the data counter falls below the specified percentage View Alerts Your modem displays alerts to advise you of device status changes Alert...

Страница 74: ...ch a web browser from a device that is connected to the modem The device can be a computer that is directly connected to the modem or a client from a router that is connected to the modem 2 In the add...

Страница 75: ...7 Manage SMS Messages This chapter describes how to manage SMS messages The chapter contains the following sections Manage Incoming SMS Messages on page 76 Send an SMS Message on page 77 75...

Страница 76: ...field of your browser enter http 192 168 5 1 The limited Dashboard page displays 3 If you did not select the Remember me check box when you logged in previously enter the modem password in the Sign I...

Страница 77: ...hen you logged in previously enter the modem password in the Sign In field See the modem label for the default password 4 Click the Sign In button The full Dashboard page displays 5 Select Messaging T...

Страница 78: ...e 79 Why is the download or upload speed slow on page 79 Can I connect multiple LAN devices to the modem on page 80 Access the Modem s Web Pages for the First Time on page 17 Return the Modem to Its F...

Страница 79: ...Confirm that your account is activated and that no other Internet connections are active Switch your modem off and on and restart your computer Verify that an access profile name APN profile exists fo...

Страница 80: ...1 If you changed the admin login password and cannot remember the password that you created you must set the modem back to factory default settings For more information see Return the Modem to Its Fac...

Страница 81: ...IP address on a Windows 8 device 1 In the Charms bar click the Search icon 2 Enter Command Prompt 3 In the search results click Command Prompt The Command Prompt window opens 4 At the command prompt...

Страница 82: ...n devices running other operating systems refer to the user documentation for your operating system or computer Other How do I find a device s MAC address You must know the MAC address for a device wh...

Страница 83: ...ys as a series of numbers and letters This is the MAC address of your Ethernet adapter Windows 7 To find the MAC address on a Windows 8 device 1 In the Charms bar click the Search icon 2 Enter Command...

Страница 84: ...letters This is the MAC address of your Ethernet adapter Windows 10 To find the MAC address on a Mac OS X device 1 From the Apple menu select System Preferences Network The network settings display 2...

Страница 85: ...information and contact information The chapter contains the following sections Alert Messages on page 86 Quick Tips for Troubleshooting on page 86 Verify Normal Behavior With the LED Bars on page 87...

Страница 86: ...area where the temperature is more suitable If the modem is too warm make sure that the area is well ventilated and air can circulate around the modem Quick Tips for Troubleshooting The following tab...

Страница 87: ...r LED bar blinks amber fast and individual Signal Strength LED bars light solid green For information see Power LED Bar Blinks Amber Fast and an Individual Signal and Strength LED Bar Lights Solid Gre...

Страница 88: ...M card Off Off Green Off Off Micro SIM card out or not correctly installed Turn the power off wait 10 seconds and turn on the modem to see if it recovers If the Power LED bar is still blinking red fas...

Страница 89: ...nternet check the mobile broadband connection Make sure that a micro SIM card is installed in the modem Micro SIM cards from other devices do not function in the modem and this SIM card does not funct...

Страница 90: ...roadband account might be reached For information about checking your usage see View Monthly Data and Session Data Usage on page 64 Your computer might not recognize any DNS server addresses A DNS ser...

Страница 91: ...e this message Request timed out If the path is not functioning correctly you might be using an incorrect network configuration Do the following Verify that the Ethernet card driver software and TCP I...

Страница 92: ...the IP address specified by the netmask is different from the network address of the remote device Many mobile broadband service providers restrict access by allowing traffic only from the MAC addres...

Страница 93: ...A Default Settings and Specifications The appendix contains the following sections Factory Default Settings on page 94 Technical and Environmental Specifications on page 95 93...

Страница 94: ...d with the following address range 192 168 5 20 to 192 168 5 99 DHCP server Auto DNS mode Disabled If enabled the default DMZ IP address is 192 168 5 4 DMZ Mobile broadband and security All bands Netw...

Страница 95: ...2 VDC 1 0A Power adapter Model LB2120 100EUS Input 200 240V 50 60 Hz Output 12 VDC 1 0A Model LB2120 100NAS Input 100 120V 50 60 Hz Output 12 VDC 1 0A Model LB2120 100AUS 120 by 99 by 31 mm 4 7 by 3 9...

Страница 96: ...escription Feature 25 to 55 C 13 to 131 F Storage temperature 90 maximum relative humidity noncondensing Operating humidity 5 95 maximum relative humidity noncondensing Storage humidity Default Settin...

Страница 97: ...B Wall Mount the Modem This appendix describes how to wall mount the modem The appendix contains the following sections Position Your Modem on page 98 Mount Your Modem on page 99 97...

Страница 98: ...E signal Make sure that the modem is within reach of an AC power outlet and near Ethernet cables for wired computers Place the modem away from electrical devices such as the following Ceiling fans Hom...

Страница 99: ...oles in the wall where you want to wall mount the modem 2 Install wall anchors in the holes 3 Use pan head Phillips wood screws 3 5 x 20 mm diameter x length European or No 6 type screws 1 inch long U...

Страница 100: ...4 Insert screws into the wall anchors leaving 1 8 inch 3 mm of each screw exposed 5 Attach the modem to the screws and secure it into place Wall Mount the Modem 100 LTE Modem Model LB2120...

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