Troubleshoot hardware installation (SG100 and
SG1000)
If you encounter issues during the installation, you might find it helpful to review
troubleshooting information related to hardware setup and connectivity issues.
View boot-up codes for appliance
When you apply power to the appliance, the BMC logs a series of boot-up codes. You
can view these codes on a graphical console that is connected to the BMC management
port.
What you’ll need
• You know how to access the BMC dashboard.
• If you want to use serial-over-LAN (SOL), you have experience using IPMI SOL console applications.
Steps
1. Select one of the following methods for viewing the boot-up codes for the appliance controller, and gather
the required equipment.
Method
Required equipment
VGA console
• VGA-capable monitor
• VGA cable
KVM
• RJ-45 cable
Serial port
• DB-9 serial cable
• Virtual serial terminal
SOL
• Virtual serial terminal
2. If you are using a VGA console, perform these steps:
a. Connect a VGA-capable monitor to the VGA port on the back of the appliance.
b. View the codes displayed on the monitor.
3. If you are using BMC KVM, perform these steps:
a. Connect to the BMC management port and log into the BMC web interface.
b. Select
Remote Control
.
c. Launch the KVM.
d. View the codes on the virtual monitor.
4. If you are using a serial port and terminal, perform these steps:
a. Connect to the DB-9 serial port on the back of the appliance.
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