View Files
- Event
- Video
- Photo
7. Troubleshooting
- Cannot take pictures/record video
Check if there is enough free space on the microSD card and if it is not blocked.
- Spontaneous stop at recording
Too many video files are stored. Only use at least class 10 high-speed microSD
cards by proven manufacturers.
- "Wrong file" message appears when trying to view a photo/play a video file
File writing failure due to microSD card file system error. Format the microSD card.
- Blurred image
Check the lens for dirt and greasy fingerprints. If there is any, wipe the lens with a
soft cloth before use (it is recommended to use special care products for the optics
in order not to damage the surface of the lens).
- Darkened image when taking pictures of the sky or water.
Too much contrast in the scene may affect the exposure. Change the exposure in
the settings menu.
- Deadlock (no image/no key response)
Press the RESET button to reboot the device Deleted files cannot be restored.
Backup all necessary files before deletion.
- Auto power off
- Reset
- System information
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