Problem solution
If the machine doses not work appropriately, please check as following before turn to maintenance service.
Problem
Possible reasons
Solutions
No steam
Check plug
Plug into socket
Check power switch
Turn on power switch
No water in tank
Add water
less water in tank
Add water until enough
Peculiar smell steam
New machine
Take off tank cover, place the water tank in cool and
dry place for 12 hours
Too dirty water, Or water in tank too
long time
Clean water tank, Replace clean water
Noise
Tank in incorrect position
Put the tank in correct position
Less water in tank
Add water
Uneven level for machine
Place it on even flat or ground
Steam out from outlet
surrounding
Clearance between steam outlet
and water tank
Sink the steam outlet cap in water and use it again
If the machine is still not working after checking the possible reasons above, the machine may have other problems, then you
should connect the service place for repairing.
The place environment:
1. Set it at the firm, flat place
The humidifier should be placed at horizontal place and keep it steady.
2. Set it far away from the heat source
The humidifier should be far away from the heat source, such as the stoves or fire place. Avoiding it being sun burned directly.
3. Set it far away from the furniture and electronic appliance.
The mist spraying from the humidifier should not be face to the furniture and the electronic appliance, which directly to avo id
being damaged with damp.
Safety Items
*Check the voltage carefully to ensure your home power voltage fits the product
*Ensure the plug exactly inserts to the right socket, and only for the plug without others, Make sure well contact.
*Take out the plug with hand instead of dragging the wire.
*Don’t use the product in wet environment, such as bathhouse and bathroom, it will cause electric shock and fire.
*Don’t put your hand and appliances on the product to avoid purl or damaging.
*Don’t clean your machine during working or just after working time to avoid hot water or parts to hurt you.
*Remove the water tank before move the device.
*Don’t use the machine exploring to sunshine or closing to heater
*Please use the wire bought from seller service centre to replace the damaged wire.
*Please take off the plug when you clean and wash the machine, or leave it unused for a long time
*Don’t touch the plug or wire with the wet hands to avoid creepage
*Don’t put sundries into the machine
*
Don’t clean the water sink when the water is still hot.
*Don’t touch the warm mist closely .
*Keep the machine out of reach of children.
*When the machine is damaged or couldn’t work normally, Please take it to our service place for repairing, Don’t disassembly or
assembly by yourself to avoid dangers
