Call Announcing
78
◆
Chapter 2: Features
UX Mail Manual
Call Announcing
Description
When an Automated Attendant caller dials a subscriber’s extension, Call Announcing can broadcast their
name to the extension user (who can then either accept or reject the call). Call Announcing is only available
to Subscriber Mailboxes, and only when the outside caller is routed from the Automated Attendant by a
Screened Transfer (TRF) action or by Directory Dialing. Call Announcing is an additional method subscrib-
ers can use to screen their calls prior to answering.
Related Features
Auto Attendant Do Not Disturb disables Call Announcing.
Automated Attendant callers can wait in line (without hanging up) for a busy extension to become free.
Voice mail tells the caller their place in queue while they wait.
Automated Attendant callers can wait in line (without hanging up) for a busy extension to become free.
Voice mail sends a beep to the busy extension letting them know a call is waiting.
Calls routed to a subscriber’s extension via Directory Dialing can use Call Announcing.
If the Subscriber Mailbox name is recorded, Voice mail will use the name when routing and announcing
the call.
The Next Call Routing Mailbox provides callers with additional dialing options after they leave a mes-
sage in a mailbox.
Park and Page disables Call Announcing.
Calls routed to a subscriber’s extension via an Automated Attendant Screened Transfer can use Call
Announcing.
Calls routed to a subscriber’s extension via an Automated Attendant Unscreened Transfer
can not
use
Call Announcing.
Programming
Step 1
Enable Call Announcing capability for the Subscriber Mailbox.
1.1
C
USTOMIZE
: M
AILBOX
O
PTIONS
E
DIT
: S
UBSCRIBER
439).
- Select
None
to disable Call Announcing.
- Select
Option 1
to enable Call Announcing when the subscriber’s extension is idle.
- Select
Option 2
to enable Call Announcing when the subscriber’s extension is idle, as well
as when the subscriber is busy on a handset call. (Note that Option 2 requires the sub-
scriber’s extension to have Voice Over capability.)
✔
By default, Call Announcing is disabled (No).
Compatibility Guidelines:
■
When using the UX Mail Administrator to enter dial strings,
take care not to enter illegal characters
(such as dashes). Enter only those characters allowed by the option you are programming.
Содержание UX5000
Страница 18: ...Table of Contents xvi Table of Contents UX Mail Manual ...
Страница 46: ...Some Common UX Mail Applications 28 Installation UX Mail Manual ...
Страница 243: ...Message Retention UX Mail Manual Chapter 2 Features 225 2 ...
Страница 313: ...Transfer to an ACD Group UX Mail Manual Chapter 2 Features 295 2 Operation N A ...
Страница 328: ...Welcome Message 310 Chapter 2 Features UX Mail Manual ...
Страница 361: ...Customize Distribution Lists UX Mail Manual Chapter 3 Programming 343 3 Remove Add List ...
Страница 502: ...Customize Fax Distribution 484 Chapter 3 Programming UX Mail Manual Fax Distribution Fax Distribution Options Not used ...
Страница 503: ...Customize Fax Documents UX Mail Manual Chapter 3 Programming 485 3 Fax Documents Fax Document Options Not used ...
Страница 504: ...Customize Fax Port Options 486 Chapter 3 Programming UX Mail Manual Fax Port Options Fax Port Options Not used ...
Страница 516: ...Reports Mailbox Options Report 498 Chapter 3 Programming UX Mail Manual Subscriber Mailbox ...
Страница 528: ...Reports Auto Attendant Trunk Report 510 Chapter 3 Programming UX Mail Manual ...
Страница 530: ...Reports Fax Distribution Report 512 Chapter 3 Programming UX Mail Manual Fax Distribution Report Description Not used ...
Страница 531: ...Reports Fax Documents Report UX Mail Manual Chapter 3 Programming 513 3 Fax Documents Report Description Not used ...
Страница 532: ...Reports Fax Port Options Report 514 Chapter 3 Programming UX Mail Manual Fax Port Options Report Description Not used ...
Страница 542: ...Tools Updates 524 Chapter 3 Programming UX Mail Manual Updates Description Not used ...
Страница 543: ...Tools Update Check UX Mail Manual Chapter 3 Programming 525 3 Update Check Description Not used ...
Страница 550: ...Tools Dial Plan 532 Chapter 3 Programming UX Mail Manual Dial Plan Description This option is not used ...