Some Common UX Mail Applications
22
◆
Installation
UX Mail Manual
Application 1: Having the Automated Attendant Answer Outside Calls
22-02-01: I
NCOMING
C
ALL
T
RUNK
S
ETUP
Assign Service Type
4
to each trunk you want to be a DIL. Make a separate entry for each Night
Service mode.
✔
By default, trunks are Service Type
0
(Normal).
22-07-01: DIL A
SSIGNMENT
For each trunk you designated as type
4
above, enter the UX Mail master extension number (nor-
mally 700) as the DIL destination.
✔
By default, there are no DIL destinations programmed.
Default Setup
Outside calls are not answered by the Automated Attendant.
• There are no Direct Inward Lines (DILs) routing to the UX Mail master extension number.
Application Summary
1. Change the trunks you want the Automated Attendant to answer as DILs (type
4
).
2. Set up the DILs to terminate at the voice mail master number.
3. Once steps 1 and 2 are complete:
• All outside calls are answered by Answering Table 1.
• Answering Table 1 has four schedules (1-4).
- Schedule 1 runs Monday-Friday from 8:30AM to 12:00PM and uses Call Routing Mailbox 811.
- Schedule 2 runs Monday-Friday from 12:00PM to 5:00PM and uses Call Routing Mailbox 812.
- Schedule 3 runs Monday-Thursday from 5:00PM to 8:00AM and uses Call Routing Mailbox 813.
- Schedule 4 runs Friday-Monday from 5:00PM Friday to 8:00AM Monday uses Call Routing Mailbox 814.
• Call Routing Mailboxes 811 and 812 use Dial Action Table 1.
• Call Routing Mailboxes 813 and 814 use Dial Action Table 2.
• Dial Action Tables 1 and 2 have the same dialing options (see Step 4 below).
4. Dial Action Tables 1 and 2 allow outside callers to:
- Dial
system extensions
(if installed) 301-399 and 400-499.
- Dial
0
for an operator (normally extension 301).
- Dial
* + Extension
to leave a Quick Message in a mailbox.
- Dial
# + Extension
to remotely log on to their mailbox.
- Wait on the line to be automatically routed to the operator.
1.
Set up trunks as Direct Inward Lines.
2.
Have the Direct Inward Lines terminate to the UX Mail master extension number (normally 700).
3.
Review the default Automated Attendant setup.
Содержание UX5000
Страница 18: ...Table of Contents xvi Table of Contents UX Mail Manual ...
Страница 46: ...Some Common UX Mail Applications 28 Installation UX Mail Manual ...
Страница 243: ...Message Retention UX Mail Manual Chapter 2 Features 225 2 ...
Страница 313: ...Transfer to an ACD Group UX Mail Manual Chapter 2 Features 295 2 Operation N A ...
Страница 328: ...Welcome Message 310 Chapter 2 Features UX Mail Manual ...
Страница 361: ...Customize Distribution Lists UX Mail Manual Chapter 3 Programming 343 3 Remove Add List ...
Страница 502: ...Customize Fax Distribution 484 Chapter 3 Programming UX Mail Manual Fax Distribution Fax Distribution Options Not used ...
Страница 503: ...Customize Fax Documents UX Mail Manual Chapter 3 Programming 485 3 Fax Documents Fax Document Options Not used ...
Страница 504: ...Customize Fax Port Options 486 Chapter 3 Programming UX Mail Manual Fax Port Options Fax Port Options Not used ...
Страница 516: ...Reports Mailbox Options Report 498 Chapter 3 Programming UX Mail Manual Subscriber Mailbox ...
Страница 528: ...Reports Auto Attendant Trunk Report 510 Chapter 3 Programming UX Mail Manual ...
Страница 530: ...Reports Fax Distribution Report 512 Chapter 3 Programming UX Mail Manual Fax Distribution Report Description Not used ...
Страница 531: ...Reports Fax Documents Report UX Mail Manual Chapter 3 Programming 513 3 Fax Documents Report Description Not used ...
Страница 532: ...Reports Fax Port Options Report 514 Chapter 3 Programming UX Mail Manual Fax Port Options Report Description Not used ...
Страница 542: ...Tools Updates 524 Chapter 3 Programming UX Mail Manual Updates Description Not used ...
Страница 543: ...Tools Update Check UX Mail Manual Chapter 3 Programming 525 3 Update Check Description Not used ...
Страница 550: ...Tools Dial Plan 532 Chapter 3 Programming UX Mail Manual Dial Plan Description This option is not used ...