Customize
Dial Action Tables
336
◆
Chapter 3: Programming
UX Mail Manual
GOTO Action – Go to Mailbox
Use this key action to allow an Automated Attendant caller to go directly to a Routing Mailbox.
Number Option
●
To route directly to a specific Routing Mailbox, enter the mailbox number in the corresponding
Num-
ber
option.
- For example, to have key 4 route directly to Call Routing Mailbox 811, enter GOTO in the
Action
option and 811 in the
Number
option.
●
To allow Automated Attendant callers to select a routing mailbox, enter XXX in the corresponding
Number
option. The key you choose must represent the first digit in the mailbox numbers.
- For example, to allow callers to dial route to any Routing Mailbox beginning with 8, for key 8 enter
GOTO in the
Action
field and XXX in the
Number
field.
●
The GOTO
Action
with
Number
option None is not available.
Additional Information
●
for more.
TRF Action – Screened Transfer
Use this key action to allow an Automated Attendant caller to place a Screened Transfer to an extension.
After an Automated Attendant caller dials an extension, voice mail calls (screens) the destination extension
to see if the transfer can go through.
●
If the destination is busy or in DND, the Automated Attendant doesn’t extend the call and immedi-
ately provides the caller with additional options.
●
If the destination is available, the Automated Attendant rings it. If the destination answers, the call
goes through. If the destination doesn’t answer within a preset interval, the Automated Attendant
doesn’t extend the call and provides the caller with additional options.
Number Option
●
Normally, to reach extensions that have mailboxes, the corresponding
Number
option should be XXX.
Note that the key you choose for this action is the first digit of the called extension number.
- For example, to allow callers to place Screened Transfers to 300-399, for key 3 enter TRF in the
Action
field and XXX in the
Number
field.
●
If the destination extension does not have a mailbox defined, the corresponding
Number
option should
be enclosed in square brackets as follows:
- {XXX} for fixed length extension numbers.
- {V} for variable length extension numbers.
Additional Information
●
See the detailed
Screened Transfer Operation
call routing chart on page 270.
●
Also see
UTRF Action – Unscreened Transfer
Use this key action to allow an Automated Attendant caller to place an Unscreened Transfer to an extension.
This is similar to UX5000 unscreened transfers in which the transferring party immediately extends the call.
After an Automated Attendant caller dials an extension, voice mail transfers the call to the destination and
hangs up. Any recalls or additional routing are handled by the UX5000 – just as with any other unscreened
transfer.
Number Option
●
Normally, to reach extensions that have mailboxes, the corresponding
Number
option should be XXX.
Note that the key you choose for this action is the first digit of the called extension number.
- For example, to allow callers to place Unscreened Transfers to 300-399, for key 3 enter UTRF in
the
Action
field and XXX in the
Number
field.
●
If the destination extension does not have a mailbox defined, the corresponding
Number
option should
be enclosed in square brackets as follows:
- {XXX} for fixed length extension numbers.
- {V} for variable length extension numbers.
Содержание UX5000
Страница 18: ...Table of Contents xvi Table of Contents UX Mail Manual ...
Страница 46: ...Some Common UX Mail Applications 28 Installation UX Mail Manual ...
Страница 243: ...Message Retention UX Mail Manual Chapter 2 Features 225 2 ...
Страница 313: ...Transfer to an ACD Group UX Mail Manual Chapter 2 Features 295 2 Operation N A ...
Страница 328: ...Welcome Message 310 Chapter 2 Features UX Mail Manual ...
Страница 361: ...Customize Distribution Lists UX Mail Manual Chapter 3 Programming 343 3 Remove Add List ...
Страница 502: ...Customize Fax Distribution 484 Chapter 3 Programming UX Mail Manual Fax Distribution Fax Distribution Options Not used ...
Страница 503: ...Customize Fax Documents UX Mail Manual Chapter 3 Programming 485 3 Fax Documents Fax Document Options Not used ...
Страница 504: ...Customize Fax Port Options 486 Chapter 3 Programming UX Mail Manual Fax Port Options Fax Port Options Not used ...
Страница 516: ...Reports Mailbox Options Report 498 Chapter 3 Programming UX Mail Manual Subscriber Mailbox ...
Страница 528: ...Reports Auto Attendant Trunk Report 510 Chapter 3 Programming UX Mail Manual ...
Страница 530: ...Reports Fax Distribution Report 512 Chapter 3 Programming UX Mail Manual Fax Distribution Report Description Not used ...
Страница 531: ...Reports Fax Documents Report UX Mail Manual Chapter 3 Programming 513 3 Fax Documents Report Description Not used ...
Страница 532: ...Reports Fax Port Options Report 514 Chapter 3 Programming UX Mail Manual Fax Port Options Report Description Not used ...
Страница 542: ...Tools Updates 524 Chapter 3 Programming UX Mail Manual Updates Description Not used ...
Страница 543: ...Tools Update Check UX Mail Manual Chapter 3 Programming 525 3 Update Check Description Not used ...
Страница 550: ...Tools Dial Plan 532 Chapter 3 Programming UX Mail Manual Dial Plan Description This option is not used ...