Urgent Message
302
◆
Chapter 2: Features
UX Mail Manual
Urgent Message
Description
A Subscriber or Guest Mailbox user can leave an Urgent Message for a co-worker for priority handling.
When the Urgent Message recipient logs onto their mailbox, they hear, “
You have an Urgent Message.
” If
they dial
L
(5) to listen to the message, they hear, “
This is an Urgent Message.
” An urgent message automat-
ically goes to the top of the recipient’s new message list, assuring that it will be the first message the recipi-
ent listens to when they log onto their mailbox.
Urgent Message Status
Urgent Message Status can optionally provide the mailbox user with the status of Urgent Messages they
have sent. When the user sends an urgent message, voice mail can wait a programmed interval (called the
Urgent Message Return Time) to determine if the recipient has listened to the message. If not, when the user
dials
L
to listen to their messages, voice mail will play a voice prompt indicating that the urgent message has
not been heard. It will then play a copy of the urgent message.
Related Features
Message Notification for Urgent Messages
A Subscriber, Guest, or Message Center Mailbox user can set up Message Notification to provide unique
handling for urgent messages.
After recording and sending a message to a co-worker, a Subscriber or Guest Mailbox user can request a
Return Receipt which notifies them when their co-worker has listened to the message.
Programming
Step 1
To have voice mail provide the status of Urgent Messages for a Guest Mailbox:
1.1
C
USTOMIZE
: M
AILBOX
O
PTIONS
E
DIT
: G
UEST
: [M
380).
- Enter the Urgent Message Return Time (
1-999 Minutes
) or
N
(None) to disable Urgent
Message Status.
✔
By default, Urgent Message Status is
N
(None - or disabled).
Step 2
To have voice mail provide the status of Urgent Messages for a Subscriber Mailbox:
2.1
C
USTOMIZE
: M
AILBOX
O
PTIONS
E
DIT
: S
UBSCRIBER
432).
- Enter the Urgent Message Return Time (
1-999 Minutes
) or
N
(None) to disable Urgent
Message Status.
✔
By default, Urgent Message Status is
N
(None - or disabled).
Содержание UX5000
Страница 18: ...Table of Contents xvi Table of Contents UX Mail Manual ...
Страница 46: ...Some Common UX Mail Applications 28 Installation UX Mail Manual ...
Страница 243: ...Message Retention UX Mail Manual Chapter 2 Features 225 2 ...
Страница 313: ...Transfer to an ACD Group UX Mail Manual Chapter 2 Features 295 2 Operation N A ...
Страница 328: ...Welcome Message 310 Chapter 2 Features UX Mail Manual ...
Страница 361: ...Customize Distribution Lists UX Mail Manual Chapter 3 Programming 343 3 Remove Add List ...
Страница 502: ...Customize Fax Distribution 484 Chapter 3 Programming UX Mail Manual Fax Distribution Fax Distribution Options Not used ...
Страница 503: ...Customize Fax Documents UX Mail Manual Chapter 3 Programming 485 3 Fax Documents Fax Document Options Not used ...
Страница 504: ...Customize Fax Port Options 486 Chapter 3 Programming UX Mail Manual Fax Port Options Fax Port Options Not used ...
Страница 516: ...Reports Mailbox Options Report 498 Chapter 3 Programming UX Mail Manual Subscriber Mailbox ...
Страница 528: ...Reports Auto Attendant Trunk Report 510 Chapter 3 Programming UX Mail Manual ...
Страница 530: ...Reports Fax Distribution Report 512 Chapter 3 Programming UX Mail Manual Fax Distribution Report Description Not used ...
Страница 531: ...Reports Fax Documents Report UX Mail Manual Chapter 3 Programming 513 3 Fax Documents Report Description Not used ...
Страница 532: ...Reports Fax Port Options Report 514 Chapter 3 Programming UX Mail Manual Fax Port Options Report Description Not used ...
Страница 542: ...Tools Updates 524 Chapter 3 Programming UX Mail Manual Updates Description Not used ...
Страница 543: ...Tools Update Check UX Mail Manual Chapter 3 Programming 525 3 Update Check Description Not used ...
Страница 550: ...Tools Dial Plan 532 Chapter 3 Programming UX Mail Manual Dial Plan Description This option is not used ...