Greeting
UX Mail Manual
Chapter 2: Features
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153
2
Greeting
Description
A Subscriber or Guest Mailbox user can record up to 3 personalized greetings for their mailbox. One of the
3 greetings can be active, while the other 2 are stored. Caller’s to the user’s mailbox hear the active person-
alized greeting rather than a default message. The greeting can announce the subscriber’s name, provide a
personal message (such as “
Hello - I am on vacation this week”
), or instruct the caller how to leave a mes-
sage or use other mailbox options. A greeting that provides mailbox instructions is very helpful if the mail-
box has a Next Call Routing Mailbox set up that provides additional dialing options. Without the greeting,
the caller would not know which digits to dial.
A Network Alias Mailbox user can also record a Greeting. A caller leaving a Quick Message in the Network
Alias Mailbox hears the recorded Greeting.
Remote Greetings
A Subscriber or Guest Mailbox user can call into the Automated Attendant, access their mailbox, and
remotely record their mailbox greeting. Following are two of the ways a user can do this:
●
After the Automated Attendant answers, dial a digit (typically #) followed by their mailbox number. This
method allows outside callers to log into their Subscriber or Guest Mailboxes from outside the company.
Once they log into their mailbox, the user can dial
G
(4) to record a greeting.
●
If an extension has a Direct Inward Line that voice mail picks up, the caller can dial # and log into their
mailbox (instead of leaving a message). Once they log into their mailbox, the user can dial
G
(4) to
record a greeting.
Related Features
If an extension user has a mailbox greeting recorded, Auto Attendant Do Not Disturb sends Automated
Attendant calls directly to their mailbox. Their extension will not ring for calls from the Automated
Attendant.
While listening to a mailbox greeting, an Automated Attendant caller can normally dial ** to bypass the
greeting and immediately leave a message in the called extension’s mailbox.
The active Dial Action Table must have a LOGON action assigned to a key to enable Remote Greeting.
A Subscriber or Guest Mailbox user can record their greeting after remotely logging onto voice mail.
To prevent unauthorized tampering, the subscriber or guest should enable a Security Code for their mailbox.
Содержание UX5000
Страница 18: ...Table of Contents xvi Table of Contents UX Mail Manual ...
Страница 46: ...Some Common UX Mail Applications 28 Installation UX Mail Manual ...
Страница 243: ...Message Retention UX Mail Manual Chapter 2 Features 225 2 ...
Страница 313: ...Transfer to an ACD Group UX Mail Manual Chapter 2 Features 295 2 Operation N A ...
Страница 328: ...Welcome Message 310 Chapter 2 Features UX Mail Manual ...
Страница 361: ...Customize Distribution Lists UX Mail Manual Chapter 3 Programming 343 3 Remove Add List ...
Страница 502: ...Customize Fax Distribution 484 Chapter 3 Programming UX Mail Manual Fax Distribution Fax Distribution Options Not used ...
Страница 503: ...Customize Fax Documents UX Mail Manual Chapter 3 Programming 485 3 Fax Documents Fax Document Options Not used ...
Страница 504: ...Customize Fax Port Options 486 Chapter 3 Programming UX Mail Manual Fax Port Options Fax Port Options Not used ...
Страница 516: ...Reports Mailbox Options Report 498 Chapter 3 Programming UX Mail Manual Subscriber Mailbox ...
Страница 528: ...Reports Auto Attendant Trunk Report 510 Chapter 3 Programming UX Mail Manual ...
Страница 530: ...Reports Fax Distribution Report 512 Chapter 3 Programming UX Mail Manual Fax Distribution Report Description Not used ...
Страница 531: ...Reports Fax Documents Report UX Mail Manual Chapter 3 Programming 513 3 Fax Documents Report Description Not used ...
Страница 532: ...Reports Fax Port Options Report 514 Chapter 3 Programming UX Mail Manual Fax Port Options Report Description Not used ...
Страница 542: ...Tools Updates 524 Chapter 3 Programming UX Mail Manual Updates Description Not used ...
Страница 543: ...Tools Update Check UX Mail Manual Chapter 3 Programming 525 3 Update Check Description Not used ...
Страница 550: ...Tools Dial Plan 532 Chapter 3 Programming UX Mail Manual Dial Plan Description This option is not used ...