Centrex Transfer
UX Mail Manual
Chapter 2: Features
◆
103
2
Centrex Transfer
Description
Centrex Transfer is a Dial Action Table option that can transfer an Automated Attendant call from a Centrex
trunk to an outside number using features of that Centrex trunk. With Centrex Transfer, the Automated
Attendant answers an outside call and then transfers the caller back to the telco using the same trunk on
which the call initially rang. Centrex Transfer is only available if the UX5000 connects to Centrex trunks
that provide the features required to complete the transfer (see Programming below). Centrex Transfer
allows the voice mail to maximize the capabilities of any connected Centrex trunks.
Related Features
An extension can have calls from the Automated Attendant automatically route on another trunk to an
outside number.
Programming
Step 1
Change the trunk flash Service Code.
1.1
11-12-42: F
LASH
ON
T
RUNK
LINES
.
- Change the default Service Code (#3) to an unused 3-digit code (such as 839).
Step 2
Set up a second UX Mail tenant.
2.1
C
USTOMIZE
: S
YSTEM
O
PTIONS
: [G
460).
- Enable a second UX Mail tenant.
✔
By default, UX Mail has a single tenant.
2.2
C
USTOMIZE
: S
YSTEM
O
PTIONS
: [G
460).
- Enable (check) inter-tenant messaging.
✔
By default, inter-tenant messaging is enabled (Yes).
2.3
C
USTOMIZE
: T
ENANT
O
PTIONS
: [G
479).
- For the second tenant, enable (check) this option.
✔
By default, this option is disabled (No).
2.4
C
USTOMIZE
: T
ENANT
O
PTIONS
: [G
- For the second tenant, enter 839W (assuming you used Service Code 839 for trunk flash).
✔
By default, there is no entry for this option.
Step 3
Program a mailbox in the second tenant to handle the Centrex Transfer.
3.1
C
USTOMIZE
: M
AILBOX
O
PTIONS
E
DIT
: [G
- Assign a Subscriber Mailbox to the second Tenant Group. (You can optionally assign a
Guest Mailbox.)
- The mailbox you choose must have a valid system extension number assigned to it, but
should not have an associated extension.
✔
By default, there are no mailboxes assigned to the second tenant group.
3.2
C
USTOMIZE
: M
AILBOX
O
PTIONS
E
DIT
: [L
436).
- Enable (check) External Extension for the selected mailbox.
✔
By default, External Extension is disabled (No).
3.3
C
USTOMIZE
: M
AILBOX
O
PTIONS
E
DIT
: [L
436).
Compatibility Guidelines:
■
When using the UX Mail Administrator to enter dial strings,
take care not to enter illegal characters
(such as dashes). Enter only those characters allowed by the option you are programming.
Содержание UX5000
Страница 18: ...Table of Contents xvi Table of Contents UX Mail Manual ...
Страница 46: ...Some Common UX Mail Applications 28 Installation UX Mail Manual ...
Страница 243: ...Message Retention UX Mail Manual Chapter 2 Features 225 2 ...
Страница 313: ...Transfer to an ACD Group UX Mail Manual Chapter 2 Features 295 2 Operation N A ...
Страница 328: ...Welcome Message 310 Chapter 2 Features UX Mail Manual ...
Страница 361: ...Customize Distribution Lists UX Mail Manual Chapter 3 Programming 343 3 Remove Add List ...
Страница 502: ...Customize Fax Distribution 484 Chapter 3 Programming UX Mail Manual Fax Distribution Fax Distribution Options Not used ...
Страница 503: ...Customize Fax Documents UX Mail Manual Chapter 3 Programming 485 3 Fax Documents Fax Document Options Not used ...
Страница 504: ...Customize Fax Port Options 486 Chapter 3 Programming UX Mail Manual Fax Port Options Fax Port Options Not used ...
Страница 516: ...Reports Mailbox Options Report 498 Chapter 3 Programming UX Mail Manual Subscriber Mailbox ...
Страница 528: ...Reports Auto Attendant Trunk Report 510 Chapter 3 Programming UX Mail Manual ...
Страница 530: ...Reports Fax Distribution Report 512 Chapter 3 Programming UX Mail Manual Fax Distribution Report Description Not used ...
Страница 531: ...Reports Fax Documents Report UX Mail Manual Chapter 3 Programming 513 3 Fax Documents Report Description Not used ...
Страница 532: ...Reports Fax Port Options Report 514 Chapter 3 Programming UX Mail Manual Fax Port Options Report Description Not used ...
Страница 542: ...Tools Updates 524 Chapter 3 Programming UX Mail Manual Updates Description Not used ...
Страница 543: ...Tools Update Check UX Mail Manual Chapter 3 Programming 525 3 Update Check Description Not used ...
Страница 550: ...Tools Dial Plan 532 Chapter 3 Programming UX Mail Manual Dial Plan Description This option is not used ...