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Issue 2.0

SV9100 General Description Manual

2-93

Voice Over

Voice Over lets a user interrupt a busy station user that is on another call. With Voice
Over, the busy extension user hears an alert tone followed by the voice of the
interrupting party. The extension user receiving the Voice Over can respond to the
interrupting party without being heard by the original caller. If desired, the user can
easily switch between their original caller and the interrupting co-worker. The original
caller and the interrupting party can never hear each other.

Voice Over could help a lawyer, for example, waiting for an urgent call. While on a
call with another client, the lawyer paralegal could announce the urgent call as soon
as it comes in. The lawyer could then give the paralegal instructions how to handle
the situation – all without the original client hearing the conversation.

Both multiline terminal users and 500/2500 set users can initiate and receive a Voice
Over.

To enable Voice Over, a multiline terminal can have a function key programmed for
Voice Over. In addition to one-touch Voice Over operation, the key shows the Voice
Over status as follows:

Voice Response System (VRS)

With appropriate licensing the SV9100 provides the option for the Voice Response
System (VRS) which gives the system voice recording and playback ability. The VRS
CompactFlash card provides up to 100 system messages (General Message,
Automated Attendant greetings, messages and the 900 Preamble).



General Message

– provides a recorded message which any user can hear.



Automated Attendant (Operator Assistance)

– answers incoming calls, plays a

greeting to the caller, and then lets the caller directly dial a system extension.



Messages

– provides announcement and overflow messages for groups.



Transfer to the VRS

–

allows any extension user to Transfer their outside call to

the VRS

.



Voice Prompting Messages

– plays call and feature status messages to users.



900 Preamble

–

alerts callers using 900 lines of the cost and features of the

pay-per-call service.



Time, Date and Station Number Check

– lets a multiline terminal extension user

quickly hear a recording for the time, date, or the extension number.

When the key is . . .

You are . . .

Off

Not using Voice Over

Flashing (Red)

Listening to the interrupting party

On (Green)

Responding to the interrupting party

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Содержание Univerge SV9100

Страница 1: ...General Description Manual NDA 31581 ISSUE 2 0 SV9100...

Страница 2: ......

Страница 3: ...Verizon Trademark Services LLC Pentium is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries ViewCall and ViewMail are registered tra...

Страница 4: ......

Страница 5: ...the system its features system configuration and standards This manual provides an overview of the UNIVERGE SV9100 system and is useful when presenting information to potential customers Chapter 1 Int...

Страница 6: ...ling the UNIVERGE SV9100 chassis blades multiline terminals and optional equipment UNIVERGE SV9100 Programming Manual This manual provides instructions for programming the UNIVERGE SV9100 system using...

Страница 7: ...2001 the REN for this product is the product identifier in format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 Connection to party line service...

Страница 8: ...cessary modifications to maintain interrupted service REPAIR SERVICE REQUIREMENTS If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the eq...

Страница 9: ...recognize newly established network area codes and exchange codes as they are placed into service Failure to upgrade the premises systems or peripheral equipment to recognize the new codes as they ar...

Страница 10: ...LITY NEC Multiline Terminals and NEC Single Line Telephones that are provided for this system are hearing aid compatible The manufacturer of other Single Line Telephones for use with the system must p...

Страница 11: ...organization if radio or TV broadcasts are transmitted through the Music On Hold feature of this telecommunication system NEC Corporation of America hereby disclaims any liability arising out of the f...

Страница 12: ...internal metallic water pipe system when present are connected together This precaution may be particularly important in rural areas The Ringer Equivalence Number REN is an indication of the maximum n...

Страница 13: ...solid waste management officials for other information regarding the environmentally sound collection recycling and disposal of the battery Nickel Cadmium or sealed lead batteries must be returned to...

Страница 14: ...f all features of this system and the connected equipment the country or network specific features should match the supported features of the system For an overview of the supported features refer to...

Страница 15: ...ctrical and electronic products including the cables plugs and accessories should be disposed of separately in order to allow proper treatment recovery and recycling These products should be taken to...

Страница 16: ...never be disposed of as municipal waste Return old batteries to the battery supplier a licensed battery dealer or a designated collection facility Do not incinerate batteries This product uses Lithiu...

Страница 17: ...2 2 IP Telephones 1 6 3 2 3 Terminal Category Reference 1 7 3 2 4 Upgradeable Telephone Options 1 10 3 3 Equipment and Applications Overview 1 12 Chapter 2 Features Section 1 Overview 2 1 Section 2 UN...

Страница 18: ...6 Environmental Conditions 5 23 6 1 Temperature and Humidity 5 23 6 2 Outside Line Types 5 24 6 3 Product Reliability 5 25 6 4 Transmission Network and Control Specifications 5 26 6 4 1 Transmission 5...

Страница 19: ...on Manual iii Issue 2 0 Section 7 Battery Backup 5 29 7 1 System Backup Optional 5 29 7 2 Memory Backup 5 29 Section 8 Audible and Visual Indication 5 30 8 1 Tone Patterns 5 30 8 2 Multiline Terminal...

Страница 20: ...iv Table of Contents Issue 2 0...

Страница 21: ...00 Telephone Modular Design 1 4 Figure 1 5 Simplified SV9100 System 9 5 Gateway and Base Connectivity 1 13 Figure 1 6 Simplified SV9100 System 9 5 Base and Expansion Connectivity 1 14 Figure 1 7 Simpl...

Страница 22: ...vi List of Figures Issue 2 0...

Страница 23: ...Table 3 7 Digital Multiline Terminal DT400 Series Equipment List 3 4 Table 3 8 IP Multiline Terminal DT700 Series Equipment List 3 5 Table 3 9 IP Multiline Terminal DT800 Series Equipment List 3 6 Tab...

Страница 24: ...Power Factor Chart DT800 5 16 Table 5 13 IEEE802 af Class Specifications 5 17 Table 5 14 Traffic Capacity 5 17 Table 5 15 DT300 DT400 Series Loop Resistance and Cable Length 5 19 Table 5 16 DT700 DT8...

Страница 25: ...iness needs The UNIVERGE SV9100 E can be deployed in either an all IP or a hybrid IP Digital environment enabling companies to take full advantage of more advanced Unified Communications UC options Th...

Страница 26: ...er to Figure 1 1 UNIVERGE SV9100 CHS2UG GW US 9 5 Chassis on page 1 2 The UNIVERGE SV9100 9 5 Base chassis provides up to 16 trunk ports or 32 extension ports An Expansion Chassis can be installed to...

Страница 27: ...Expandability SECTION 3 SV9100 DIGITAL AND IP MULTILINE TELEPHONE LINE UP 3 1 Modular Design The UNIVERGE SV9100 offers a new exciting line up of modular telephones This modular design allows the tele...

Страница 28: ...stem Several easy to read LCD displays are available including a new large color touch panel LCD 3 2 Digital and IP Telephones The UNIVERGE SV9100 system offers a variety of digital and IP multiline t...

Страница 29: ...utton telephones are not upgradeable Value Telephones the value telephones are offered in a 12 button 24 button and 32 button display model as well as a DESI less model The LCD is a full dot black and...

Страница 30: ...ed in 12 button 24 button and 32 button display models as well as a DESI less model The LCD is a full dot black and white display with cursor keys The 10 key dial pad is backlit for easy viewing The 1...

Страница 31: ...ies Name Equipment ID Comments DT 300 Series Digital Terminal TDM DT 310 Economy DTL 2E DTL 6DE DTL 12E Economical terminal providing access to basic telephony and messaging service Fully functional k...

Страница 32: ...DT 430 Value DTZ 8LD DTZ 12D DTZ 24D 8 button DESI Less LCD telephone Also available are 12 24 32 button LCD telephones Provides access to more sophisticated system features and allowing room for gro...

Страница 33: ...es users a Busy Lamp Field BLF and 1 button access to extensions trunks and system features ITL 12PA Power Save Adapter provides backup for analog trunk connection DT 730G Value ITL 12CG ITL 12DG Prov...

Страница 34: ...capability by providing XML display to provide more productivity enhanced applications to the users Optional 60 button DSS Console provides 60 programmable keys and provides users a Busy Lamp Field B...

Страница 35: ...nomy DTL 2E 1 DTL 6DE 1 DTL 12E 1 Key Kit Ten Key Kit 12LK Kit N A Built in Except 8LD 1 Unit N A Except 8LD 1 Unit N A 8LK Unit N A N A EHS Except 32D 1 Unit N A Except 32D 1 Unit N A Common ADA Anal...

Страница 36: ...I Unified Messaging Wireless Handsets Station Message Detail Recording SMDR Single Line Telephones Table 1 3 Connectivity of Options DT400 DT800 Terminal Options IP Terminals Digital Terminals Value I...

Страница 37: ...eer to peer connections and TDM based connections are controlled by the CPU blade The CPU incorporates a built in Device Registration Server DRS and a single interface point of IP connection to IP tel...

Страница 38: ...troduction to UNIVERGE SV9100 Figure 1 6 Simplified SV9100 System 9 5 Base and Expansion Connectivity Figure 1 7 Simplified SV9100 System 19 Connectivity SV9100 9 5 Base and Expansion Chassis SV9100 1...

Страница 39: ...IVERGE SV8100 and the UNIVERGE SV9100 features Table 2 1 Feature Comparison List UNIVERGE SV8100 Feature Name UNIVERGE SV9100 Feature Name Account Code Entry Account Code Entry Account Code Forced Ver...

Страница 40: ...ing Call Monitoring Call Redirect Call Redirect Call Waiting Camp On Call Waiting Camp On Central Office Calls Answering Central Office Calls Answering Central Office Calls Placing Central Office Call...

Страница 41: ...tem Access DISA Direct Inward System Access DISA Direct Station Selection DSS Console Direct Station Selection DSS Console Distinctive Ringing Tones and Flash Patterns Distinctive Ringing Tones and Fl...

Страница 42: ...ail Language Setting VM8000 InMail Park and Page InMail Park and Page VM8000 InMail Upload Download Audio InMail Upload Download Audio Instant Access Application IAA Instant Access Application IAA Int...

Страница 43: ...nference Meet Me Paging Meet Me Paging Meet Me Paging Transfer Meet Me Paging Transfer Memo Dial Memo Dial Message Waiting Message Waiting MH240 Wireless IP Telephone Not Supported Microphone Cutoff M...

Страница 44: ...Redial Function Remote System Upgrade Remote System Upgrade Repeat Redial Repeat Redial Resident System Program Resident System Program Reverse Voice Over Reverse Voice Over RGA Conference RGA Confere...

Страница 45: ...Station Relocation SV8100 Internal Router Not Supported SV9100 NetLink SV9100 NetLink SV9100 PoE Gigabit Switch SV9100 PoE Gigabit Switch SV8100 SV8300 Terminals SV9100 Terminals SV8100 UC Desktop Su...

Страница 46: ...User Programming Ability User Programming Ability Virtual Extensions Virtual Extensions Voice Call Recording Voice Call Recording Voice Mail Integration Analog Voice Mail Integration Analog Voice Mail...

Страница 47: ...via email Enhancements With SV9100 Version 2 00 Alarm indication can lamp illuminate a function key for Minor and Major alarms with the error type ERR When a Minor or Major alarm occurs the function k...

Страница 48: ...hold depending on the user setting in Program 15 02 06 Answer Key Multiline terminals have an Answer Key with an LED that flashes when the multiline terminal user receives an incoming CO PBX Tie DID...

Страница 49: ...lls according to predetermined levels When UNIVERGE SV9100 systems are networked together by Tie lines or K CCIS the networked systems can be called by a system number and a user extension number just...

Страница 50: ...epeatedly call the unanswered extension back hoping to find it idle Caller ID Call Return The Caller ID Call Return feature allows the voice mail system to use Caller ID information captured with the...

Страница 51: ...t call handling when numerous CO calls are received and a limited number of CO line key appearances are available Once a Call Appearance CAP Key call is set up the user can handle it like any other tr...

Страница 52: ...t for Voice Mail Call Forwarding when Unanswered Calls forward only if they are unanswered Ring No Answer Call Forwarding Follow Me Refer to Call Forwarding with Follow Me on page 2 14 for more inform...

Страница 53: ...ute Selection or Trunk Group Routing Call Forwarding Do Not Disturb Override An extension user can override Call Forwarding or Do Not Disturb at another extension This is helpful for example to dispat...

Страница 54: ...n line Camp On without hanging up When the user Camps On the system signals the busy extension with two beeps indicating the waiting call The call goes through when the busy extension becomes free Cal...

Страница 55: ...httime operation and even during lunch breaks An extension Class of Service can be changed in system programming or via a Service Code normally 677 There are 15 available Classes of Service Clock Cale...

Страница 56: ...different Code Restriction Override code to each extension Or extensions can share the same override code This feature overrides all Code Restriction programming Walking Code Restriction allows you t...

Страница 57: ...he conference call can be password protected so that any user joining the conference would be required to enter a password before being connected Conference Remote Conference Recording The Remote Conf...

Страница 58: ...the agent that has been idle the longest Contact Center is much more sophisticated and comprehensive than Department Calling and other group services it can accurately judge the work load at each agen...

Страница 59: ...Without Continued Dialing the system Toll Restriction cuts off the call after a specific number of dialed digits Cordless DECT Terminals The Cordless DECT Terminals may be used with the UNIVERGE SV91...

Страница 60: ...aller would not have to know any Sales department extension number Two types of routing are available with Department Calling Priority Routing and Circular Routing With Priority Routing an incoming ca...

Страница 61: ...he PLO equipped with the UNIVERGE SV9100 GCD CP10 is the timing source for all digital trunk blades in the system The PLO synchronizes the system and clocks signals from another office When the UNIVER...

Страница 62: ...operator can have a Direct Inward Line for International Sales Information When outside callers dial the DIL telephone number the call rings the operator on the International Sales line key The DIL do...

Страница 63: ...dials a busy or unanswered extension dials incorrectly or forgets to dial DISA allows 15 users 15 DISA Classes of Service and 400 trunks Direct Station Selection DSS Console The DSS Console gives a m...

Страница 64: ...lets the extension user talk to the visitor at the Door Box The Door Box is convenient to have at a delivery entrance for example It is not necessary to have company personnel monitor the delivery en...

Страница 65: ...turb canceled Drop Key The Drop Key abandons a call while retaining the PBX Centrex line to originate another call The Drop Key is provided by programming a Function Key This feature allows Recall to...

Страница 66: ...the Flash parameters for compatibility with the connected Telco or PBX IMPORTANT PLEASE NOTE THE FOLLOWING 1 When ARS is NOT enabled and the system allows trunk access by dialing 9 single line teleph...

Страница 67: ...the system to operate without initial programming The system timers can be changed to meet customer needs according to the system application requirements Forced Trunk Disconnect Forced Trunk Disconne...

Страница 68: ...ringing another pickup group when the user does not know the group number There are 64 Call Pickup Groups available Group Listen Group Listen permits a multiline terminal user to talk on the handset...

Страница 69: ...hone This provides an option to use the handset headset or the speakerphone for calls Hold Hold lets an extension user put a call in a temporary wait state The caller on Hold hears silence or Music on...

Страница 70: ...g Restriction Toll Restriction When Checked In Room Status Room Status Printouts DSS Console Monitoring Do Not Disturb Flexible Numbering Plan Enhancements With Version 3000 3 00 or higher guests have...

Страница 71: ...InMail The InMail is a low cost voice mail solution that mounts onto the GCD CP10 Its programming is fully integrated with chassis programming This system offers most voice mail system features custom...

Страница 72: ...VM accessibility for outside callers allowing them to simply dial the main voice mail number and be automatically logged into their mailbox InMail Cascade Message Notification If an extension user rec...

Страница 73: ...ecorded message as a wav file attachment To hear the message the email recipient double clicks the wav attachment to have the message play in their wav player such as Windows Media Player Email Notifi...

Страница 74: ...be used to change either the user s phone or another specified telephones display and InMail language if allowed in system programming Either a dial access code or Softkey operation is available InMai...

Страница 75: ...ion does not ring for Automated Attendant calls The caller hears the mailbox greeting and can leave a message but unlike Park and Page is not normally offered any other routing options A subscriber ty...

Страница 76: ...the details of the busy status who is talking to the extension or which line is in use by the extension can be displayed The details of the trunk busy status the extension using the line can be displ...

Страница 77: ...dministrator can place the GCD CP10 and the GPZ IPLE VoIPDB in the customers LAN while still making it accessible to users outside the local LAN The NAPT Feature also allows the IP terminals to be pla...

Страница 78: ...ivering crystal clear and secure voice conversations The ML440 provides numerous features and conveniences for optimal comfort Its illuminated graphic color LCD display enables use in poorly lit envir...

Страница 79: ...updates are performed after normal business hours IP Multiline Telephone UT880 The UT880 is a VoIP desk phone that runs the UT880 MLT Multiline Telephone Application for use on the SV9100 system This...

Страница 80: ...communication Union ITU standard for Packet Based Multimedia Communication Systems The UNIVERGE SV9100 can use H 323 to connect to another UNIVERGE SV9100 system or a third party product The feature s...

Страница 81: ...e is digitized and then put into frames to be sent over a network using Internet protocol Using VoIP equipment at a gateway a network point that acts as an entrance to another network the packetized v...

Страница 82: ...mode If the SIP carrier does not support T 38 Fax relay then select the Pass Through mode The type of Fax relay should be selected manually as per the SIP carrier capability SIP Trunk Keep Alive using...

Страница 83: ...t cases can eliminate the need for a license dongle XML Call Recording Control IP Terminals Only IP Digital BackOffice Version 3 0 has been enhanced to allow for Desk Top Control support for DT700 ter...

Страница 84: ...supports the following protocols NI 2 4ESS AT T Custom AT T 5ESS Lucent Custom DMS 100 Custom Nortel Spec NIX A211 1 DMS 100 National ISDN Nortel Spec NIX A233 1 ISDN BRI PRI Features DID Line Servic...

Страница 85: ...rist s office and other medical offices where scheduling is in common use Any other office where appointments are made and need to be reminded IVR Broadcast Server The IVR Broadcast Server solution is...

Страница 86: ...ietary CCIS Peer to Peer protocol over IP to communicate between system to system The GPZ IPLE is required for connections between IP terminals and IP trunks Only one GPZ IPLE daughter board can be ac...

Страница 87: ...to one network and communication costs can be reduced This feature is available between UNIVERGE SV9100 UNIVERGE SV8100 and NEAX PBX systems The following features are provided Automatic Recall Broker...

Страница 88: ...ice service features such as Calling Name display Centralized Voice Mail Integration or Link Reconnect The following features are provided Call Forwarding All Calls K CCIS Call Forwarding Busy No Answ...

Страница 89: ...its regardless of whether the call was answered unanswered or busy The system normally uses the same trunk group as for the initial call However the extension user can preselect a specific trunk if de...

Страница 90: ...line for Idle Line Preference The idle line can provide either Intercom or trunk dial tone see Outgoing Line Preference below Ringing Line Preference helps users whose primary function is to answer c...

Страница 91: ...can remotely access the UNIVERGE SV9100 for maintenance and diagnostics Within PCPro the debug terminal can be accessed to monitor the systems activity and logging PCPro also has built in reports tha...

Страница 92: ...a co worker anywhere in the facility Memo Dial While on an outside call Memo Dial lets a multiline terminal user store an important number for easy redialing later on The telephone can be like a notep...

Страница 93: ...00 database to SV9100 database using SV9100 PcPro For detailed information converting a UX5000 database to an SV8100 database refer to the UNIVERGE SV8100 UX5000 to SV8100 Migration Manual Migration S...

Страница 94: ...ce can be internal tone or from an external customer provided music source e g tape deck or receiver etc The customer provided source can connect to a PGD 2 U10 ADP analog port or to a connector on th...

Страница 95: ...reduce your telephone costs A report can be generated showing calling patterns by volume or duration on a color coded United States map This can help Customer Support Sales Order or Telemarketing busi...

Страница 96: ...f Hook Ringing DID Call Waiting Block Manual Off Hook Signals Block Camp On One Touch Calling One Touch Calling gives a multiline terminal user one button access to extensions trunks speed dial bins a...

Страница 97: ...l Paging allows a user to locate another employee or make an announcement without calling each extension individually The UNIVERGE SV9100 system allows up to eight External Paging zones or a common zo...

Страница 98: ...al Page Function Key is programmed it includes both the external zones and the assigned internal zone s If the internal page zone is busy or there are no extensions in a page group the announcement is...

Страница 99: ...BX trunk access code usually 9 The system provides the following PBX Compatibility options PBX Trunk Access Code Screening The system can monitor the numbers users dial and screen for PBX trunk access...

Страница 100: ...code from a Multiline Terminal an outgoing IP connection can be made to a waiting PCPro terminal with a pre programmed IP Address This allows for a pre authorized connection for programming purposes...

Страница 101: ...nswering calls and using certain features You can customize the function of a multiline terminal programmable key from each multiline terminal Depending on your telephone style you can have up to 48 P...

Страница 102: ...atically retries it until the called party answers the number of retries is based on system programming Resident System Program When power is applied to the system the hardware configuration is scanne...

Страница 103: ...ic Conference features Select entry and exit tones Select memorable vanity PINs Select name announcement on off Select enter audio conference muted on off etc Schedule recurring audio conferences via...

Страница 104: ...Conference Ports 32 Audio Recording storage capacity 16 hours RGA Router The NEC GCD RGA Router Gateway blade is a plug in blade for the UNIVERGE SV9100 Communications Server that offers a business c...

Страница 105: ...k After the Ringdown Extension user lifts the handset ringdown occurs after a programmable interval Depending on the setting of this interval the extension user may be able to place other calls before...

Страница 106: ...the handset of the monitored telephone is placed on hook Save Number Dialed Save Number Dialed allows an extension user to save their last outside number dialed and easily redial it later on For exam...

Страница 107: ...number of programmable keys Secretary Call Buzzer Secretary Call lets two co workers alert each other without disturbing their work To have Secretary Call both co workers must have multiline terminals...

Страница 108: ...igits for date time or telephone number after messages 1 8 and 10 up to 24 characters For example an extension user could select the message ON VACATION UNTIL and then enter the date Callers see the o...

Страница 109: ...mple MCU Video feature provides a built in video conferencing MCU for up to four standard SIP phones using the Remote Conference feature of the SV9100 system The video functionality can also be set to...

Страница 110: ...r Single Line Telephones Trunk Call Dial Forced Sending Start Time Forced Dial When Program 20 03 03 System Options for Single Line Telephones SLT DTMF Dial to Trunk Lines is set to 0 receive all digi...

Страница 111: ...rce System Speed Dialing numbers to route over a specific Trunk Group User preselection always overrides the system routing System Bins Limited to 1000 with Speaker Key or 2 Service Code Though there...

Страница 112: ...Speaker and service code 2 or 4 operations are now available for any 4 digit Speed Dial System Group bin number depending on new Program 13 01 05 Speed Dial Telephone Book Speed Dial Telephone Book i...

Страница 113: ...eature allows a user to program the Station Name for their telephone extension or any extension in the system The name is displayed on the multiline terminal LCD when an intercom or K CCIS call is pla...

Страница 114: ...Gigabit Ethernet and may support the primary Layer 2 protocols also with an emphasis on QoS features such as 802 1p and Diffserv The GCD ETIA blade has eight RJ45 ports for 10BASE T 100BASE TX and 100...

Страница 115: ...featured IP based communications system providing a rich feature set with pure Voice over IP VoIP communications across corporate Local and Wide Area Networks LAN and WAN The DT700 DT800 series teleph...

Страница 116: ...is included to provide Outlook functionality with the Web Client This eliminates the need for a client license as the new Outlook Add In can be configured to point to the UC Server for call control W...

Страница 117: ...ation of the NEC digital telephone set by providing easy access to common and not so common UNIVERGE SV9100 voice control features This software application provides a very intuitive user interface th...

Страница 118: ...hone handset headset or speakerphone of the multiline telephone the application is running on or through a USB handset or headset connected to PC running the Softphone Color Scheme Selection Users can...

Страница 119: ...er Information Service DNIS services A compliment to Caller ID service ANI DNIS Compatibility provides Receive Format Flexible Routing Route According to DID Translation Table or Speed Dial Bins ANI D...

Страница 120: ...unking could help an office manager put two outside sales people in touch The office manager could Answer a call from one salesperson Place a call to the second salesperson Set up the Trunk to Trunk C...

Страница 121: ...n incoming call frequency answer frequency incoming call duration ringing duration for each line and extension and abandon call frequency for each line is logged The total of incoming calls answer fre...

Страница 122: ...ncoming Trunk Ring Group Assignment The trunk then rings the defined extensions for the ring group This also allows the transferred call to ring over the External Paging Program 31 05 Universal Night...

Страница 123: ...he Trunk Queuing ring the system cancels the queue request With Trunk Camp On an extension user can queue wait in line Off Hook for a busy trunk or trunk group to become free The caller connects to th...

Страница 124: ...tion uMobility Wi Fi Client The uMobility Wi Fi Client functions as a Standard SIP station on Blackberry iPhone and Android smart phones The uMobility Wi Fi Client allows the user to Answer incoming c...

Страница 125: ...phone via a Multicast Packet When the phone is set to Auto the internal page is sent to the phone either by Multicast or Unicast based on the subnet of the IP station If the DT700 DT800 series termin...

Страница 126: ...ton log in and log out Enhanced Hunting UCD Department Calling is enhanced with expanded hunting abilities Hunting defines how calls to a UCD Department Group pilot number cycle through the members of...

Страница 127: ...ata tables in the system program define the routing for each extension in each network node These tables are easily customized to meet the requirements of each networking configuration Users may place...

Страница 128: ...be monitored recorded and stored For DT 300 TDM terminals the NEC 4 Port Digital Call Logging Unit VSR Voice Security Recorder is used For DT 700 IP terminals the NEC SonicView IP Recorder is used Dt...

Страница 129: ...be combined in any number of configurations in the company providing control and management where needed and simple playback in other locations NEC SonicView IP Recorder 1 0 The NEC SonicView IP Reco...

Страница 130: ...provides a voice mail queue If all the voice mail ports are busy any call trying to get to the voice mail is placed in queue As the voice mail ports become available the calls are connected to the voi...

Страница 131: ...ver In addition to one touch Voice Over operation the key shows the Voice Over status as follows Voice Response System VRS With appropriate licensing the SV9100 provides the option for the Voice Respo...

Страница 132: ...d Call Pickup to intercept the call Volume Controls Each multiline terminal user can control the volume of incoming ringing splash tone Paging Background Music Handsfree and your handset Multiline ter...

Страница 133: ...E SV9100 system The number of Wireless DECT SIP handsets supported by the UNIVERGE SV9100 is dependent on the number of SIP Client licenses Off Hook Signaling This feature enables the display of off h...

Страница 134: ...Issue 2 0 2 96 Features...

Страница 135: ...iption CHS2UG MOVABLE WALL MOUNT KIT Movable Wall Mount Set for CHS2UG B US and CHS2UG E chassis CHS BASE UNIT Floor Mount Set for all chassis CHS1UG US and CHS2UG US CHS2UG BLANK SLOT COVER KIT Blank...

Страница 136: ...quipment Name Abbreviations Equipment Description PZ BS10 BUS0 Expansion Chassis Interface Unit 3 jack GPZ BS11 BUS1 Expansion Chassis Interface Unit 1 jack GCD 8DLCA DLC 8 port Digital Station Interf...

Страница 137: ...LC 8 port Single Line Telephone Interface GPZ 4LCF LCDB 4 port Single Line Telephone Interface on GCD 4LCF and GCD 8LCF GPZ 8LCF LCDB 8 port Single Line Telephone Interface on GCD 4LCF and GCD 8LCF A...

Страница 138: ...tal 32 button Display Telephone DTL 12BT 1 BK TEL Value Digital 12 button Telephone with Bluetooth Cordless Headset DTL 12PA 1 BK TEL Value Digital 12 button Telephone with Power Failure Adapter DTL 8...

Страница 139: ...ne ITL 8LDE 1 BK TEL Economy IP 8 button Display Telephone ITL 12D 1 BK TEL ITL 12D 1 WH TEL Value IP 12 button Display Telephone ITL 12CG 3 BK TEL Value IP 12 button Display Telephone Color ITL 12DG...

Страница 140: ...DESI less Table 3 10 DT300 DT700 Series Optional Equipment List Equipment Name Equipment Description Appointment Reminder External Server Broadcast Server External Server IPv6 Adapter Converts IPv4 to...

Страница 141: ...Color Side Panel for Sophisticated Telephone LCD Red Panel Blue Base L UNIT Color Side Panel for Base Blue Panel Blue VLCD L UNIT Color Side Panel for Value Telephone LCD Blue Panel Blue SLCD L UNIT...

Страница 142: ...for Value Telephone LCD Clear Panel Clear SLCD L UNIT Color Side Panel for Sophisticated Telephone LCD Clear LKPANEL 16BTN L BK UNIT LKPANEL 16BTN L WH UNIT Spare Plastic Cover Kit 16 button KeyKitPan...

Страница 143: ...1 set consists 10 of panels LKPANEL 24BTN L Orange M UNIT Color LK panel 24button for Value Orange Metallic 1 set consists 10 of panels LKPANEL 24BTN L D Brown M UNIT Color LK panel 24button for Valu...

Страница 144: ...IT BS S L WH KIT Spanish Keypad BS ICON L BK KIT BS ICON L WH KIT ICON Support Keypad BS Retro L BK KIT BS Retro L WH KIT Retrofit Support Keypad BS RetroCON L BK KIT BS RetroCON L WH KIT Retrofit ICO...

Страница 145: ...ogging Unit Digital Call Logging Unit 1 Port Digital Call Logging Unit Digital Call Logging Unit 16 Port Digital Call Logging Unit Digital Call Logging Unit Table 3 11 DT400 DT800 Series Optional Equi...

Страница 146: ...4 53 in 369 mm CHS2UG B US 158 7 oz 4 5 kg 4 57 in 116 mm 8 47 in 215 mm 14 53 in 369 mm CHS2UG E 158 7 oz 4 5 kg 4 57 in 116 mm 8 47 in 215 mm 14 53 in 369 mm GCD CP10 7 06 oz 0 2 kg 0 98 in 25 mm 5...

Страница 147: ...n 195 mm GCD 8LCA 6 46 oz 0 183 kg 0 98 in 25 mm 9 45 in 240 mm 7 68 in 195 mm GPZ 8LCE 3 70 oz 0 105 kg 0 60 in 15 mm 9 45 in 240 mm 5 12 in 130 mm GCD 4LCF 5 99 oz 0 17 kg 0 98 in 25 mm 9 45 in 240...

Страница 148: ...SET 95 24 oz 2 7 kg 4 33 in 110 mm 2 76 in 70 mm 3 15 in 80 mm CHS2UG RACK MOUNT KIT 17 6 oz 0 5 kg 0 91 in 23 mm 9 65 in 245 mm 3 35 in 85 mm CHS1UG 2UG WALL MOUNT KIT 35 27 oz 1 kg 1 18 in 30 mm 13...

Страница 149: ...7 mm 7 05 in 179 mm 10 16 in 258 mm DTZ 24D 3 BK TEL DTZ 24D 3 WH TEL 42 33 oz 1 2 kg 4 39 in 111 7 mm 7 05 in 179 mm 10 16 in 258 mm DTZ 8LD 3 BK TEL DTZ 8LD 3 WH TEL 45 6 oz 1 3 kg 4 41 in 112 mm 7...

Страница 150: ...9 mm 10 16 in 258 mm ITZ 8LDG 3 BK TEL ITZ 8LDG 3 WH TEL 45 6 oz 1 3 kg 4 41 in 112 mm 7 05 in 179 mm 10 39 in 264 mm Optional 8LK L BK UNIT 8LK L WH UNIT 7 05 oz 0 2 kg 1 77 in 45 mm 1 15 in 29 3 mm...

Страница 151: ...in 25 3 mm 3 4 in 86 5 mm 4 92 in 125 mm G955 Wireless Handset 3 13 oz 0 08 kg 4 96 in 126 mm 1 77 in 45 mm 0 78 in 20 mm 1 Port Digital Call Logging Unit 3 53 oz 0 1 kg 1 00 in 25 mm 3 00 in 75 mm 4...

Страница 152: ...5 mm 1 5 in 38 1 mm 1 03 in 26 16 mm IP Video Doorphone 11 29 oz 0 32 kg 5 9 in 150 mm 3 94 in 100 mm 2 1 in 53 5 mm UT880 35 3 oz 1 0 kg 5 9 in 150 0 mm 7 55 in 192 0 mm 8 55 in 225 0 mm DTZ 8R 1 Cor...

Страница 153: ...connected to the backplane of the chassis and provides control for other packages installed in the UNIVERGE SV9100 chassis The GCD CP10 is installed in the GCD CP10 slot reserved for it in this chass...

Страница 154: ...0 scans the chassis and recognizes the blades and multiline terminals that are connected to the system Standard default values are assigned in the System Program for all system and device parameters t...

Страница 155: ...m programmed memory Customer Database is stored in nonvolatile Memory and can be erased only by a First Initialization The batteries located in the SV9100 chassis support system operation for up to 30...

Страница 156: ...g and Maintenance Overview Up Down Load of Data Using PC Programming Station Speed Dial data System Speed Dial data and all System Data can be transferred from to a PC The Up Down Load may be accompli...

Страница 157: ...ase chassis and a maximum of three expansion chassis Expansion chassis can be stacked vertically on the base chassis to expand the system capacity to 368 ports By linking two UNIVERGE SV9100 systems v...

Страница 158: ...n be installed in a system Figure 5 2 UNIVERGE SV9100 CHS2UG GW US Chassis Table 5 1 9 5 Gateway and 19 Maximum System Capacities Chassis Hardware 9 5 Chassis 19 Chassis with CPU 19 Chassis without CP...

Страница 159: ...the maximum capacity can be increased to 1296 ports 896 station 400 trunks Battery CHSG LARGE BATT BOX External Battery Box 1 1 1 4 50 x 1 3 CHS2UG B SMALL BATT BOX Small Battery Box 1 Fan Box CHS2U F...

Страница 160: ...CHS2UG E Base Chassis CHS2UG B US Table 5 2 9 5 Base and Expansion Maximum System Capacities Chassis Hardware 9 5 Base 9 5 Base Expansion with CPU 9 5 Base Expansion without CPU 9 5 Base Expansion x4...

Страница 161: ...HS2UG B SMALL BATT BOX Small Battery Box 1 1 1 4 50 x 1 3 Power Supply MPS7101 1 1 1 4 1 is factory installed with each chassis Table 5 2 9 5 Base and Expansion Maximum System Capacities Chassis Conti...

Страница 162: ...E 8 Single Line Telephone Interface Daughter Board 2 5 6 23 56 GCD 4LCF 4 Single Line Telephone Interface 2 5 6 23 224 GCD 8LCF 8 Single Line Telephone Interface 2 5 6 23 112 GPZ 4LCF 4 Single Line Te...

Страница 163: ...used for Primary Rate Interface or T 1 Interface Optional Blades GCD PVAA Interactive Voice Response PVA PMS 1 1 1 1 1 GCD PVAA CCIS Point to Multipoint 2 5 6 23 32 GCD ETIA Switching Hub with Power o...

Страница 164: ...ovides 256 VOIP Gateway channels GCD SVR2 Server Blade 1 1 1 1 1 Station Blades CD 4DIOPA 4 DID OPX 2 5 6 23 128 When installed as an OPX blade GCD 4LCA 4 Single Line Telephone Interface 2 5 6 23 224...

Страница 165: ...Daughter Board 2 5 6 23 25 GCD 4COTB 4 Loop Ground Start Trunk 2 5 6 23 25 GPZ 4COTF 4 Loop Ground Start Trunk Daughter Board 2 5 6 23 25 CD 4DIOPA 4 DID OPX 2 5 6 23 50 When installed as a DID blade...

Страница 166: ...unk Interface Common Channel Handler 2 4 4 4 4 GCD VM00 Voice Mail and Server 1 1 0 1 1 Maximum of One per system GCD RGA Application Gateway Router and Conference 1 1 1 1 1 Maximum of One per system...

Страница 167: ...0 CHS2UG US 19 Chassis 4 CHS2UG B US CHS2UG E 9 5 Base Chassis 9 5 Expansion Chassis 1 CHS2UG US 19 Chassis 3 CHS2UG B US CHS2UG E 9 5 Base Chassis 9 5 Expansion Chassis 2 CHS2UG US 19 Chassis 2 CHS2...

Страница 168: ...l 896 Analog Trunks COT 16 40 88 136 184 Total 400 BRI 16 40 88 136 184 PRI 1 5M 48 96 192 288 384 IP Trunk SIP 400 DTMF Receivers 80 80 144 144 144 144 2 VoIP Channels 256 256 Voice Mail Channels on...

Страница 169: ...96 Total 896 Analog Trunks COT 16 40 88 136 184 Total 400 BRI 16 40 88 136 184 PRI 1 5M 48 96 192 288 384 IP Trunk SIP 400 DTMF Receivers 80 80 144 144 144 144 2 VoIP Channels 256 256 Voice Mail Chann...

Страница 170: ...Factor Chart DT700 on page 5 16 for the DT700 IP Terminal Power chart or Table 5 12 IP Terminal Power Factor Chart DT800 on page 5 16 for the DT800 Refer to Table 5 13 IEEE802 af Class Specifications...

Страница 171: ...12 Button w PSA 2 DT300 DT400 Series Optional DSS Console 2 Power Save Adapter PSA 1 2 Line Key Unit 8 or 16 Button 0 Ancillary Device Adapter ADA 2 Analog Port Adapter w Ringer APR 2 Bluetooth Cordle...

Страница 172: ...ITL 24BT 1 TEL Class 2 130mA 6 2W 235mA 5 6W 0 0W 0 0W ITL 6DE 1 TEL Class 1 68mA 3 3W 122mA 2 9W 68mA 3 3W 122mA 2 9W ITL 2E 1 TEL Class 1 68mA 3 3W 122mA 2 9W 68mA 3 3W 122mA 2 9W ITL 2CR 1 TEL Clas...

Страница 173: ...watts when adding options or modular upgrades IP Value Maximum watts when ITZ 12D 3 TEL is changed to ITZ 8LD 3 TEL or ITZ 24D 3 TEL Table 5 12 IP Terminal Power Factor Chart DT800 Continued IP Termin...

Страница 174: ...ons for various equipment used in the SV9100 system Figure 5 4 Connecting the DLC Using Twisted 2 Pair Cable is a diagram of the chassis connected with each of the multiline terminals and single line...

Страница 175: ...t 600m DTL 24D 1 BK TEL DTL 24D 1 WH TEL 1 969 ft 600m DTL 32D 1 BK TEL DTL 32D 1 WH TEL 1 969 ft 600m DTZ 2E 3 BK TEL 1 969 ft 600m DTZ 6DE 3 BK TEL 1 969 ft 600m DTZ 12D 3 BK TEL DTZ 12D 3 WH TEL 1...

Страница 176: ...Ethernet 328 1 ft 100 m ITZ 12D 3 BK TEL ITZ 12D 3 WH TEL Cat 5 Cat 6 Ethernet 328 1 ft 100 m ITZ 12CG 3 BK TEL ITZ 12CG 3 WH TEL Cat 5 Cat 6 Ethernet 328 1 ft 100 m ITZ 12DG 3 BK TEL ITZ 12DG 3 WH TE...

Страница 177: ...r less Including the SLT 13 123 ft 4 000m with 26 AWG 20 997 ft 6 400m with 24 AWG 14 777 ft 10 600m with 22 AWG Mixing digital and analog ports through the same 25 pair cable runs is not recommended...

Страница 178: ...s 2 19A total 8 76A VA 120V Base chassis 263VA Expansion chassis 263VA total 1052VA KWh AC Input I x 120V 1000 Base chassis 0 263 KWh Expansion chassis 0 263 KWh total 1 052 KWh BTU KWh x 3413 Base ch...

Страница 179: ...20 C 60 C Humidity 10 90 RH non condensing Recommended Long Term Humidity 10 90 RH Blades GCD 4LCA with GPZ 4LCA Daughter Board GCD 8LCA with GPZ 8LCE Daughter Board GCD 4COTB with GPZ 4COTF Daughter...

Страница 180: ...2 Outside Line Types The following outside lines can be used with the UNIVERGE SV9100 system 2 wire Loop Start or Ground Start Trunks 2 wire 2 way DID Lines Dial Pulse or DTMF DID feature is not avail...

Страница 181: ...DTZ 8LD 3 19 0 GPZ BS11 71 1 DTL 12PA 1 12 6 GPZ IPLE 59 1 DTL 12BT 1 9 1 GCD 8DLCA 22 89 IP Terminal ITL 2E 1 9 5 GCD 16DLCA 16 61 ITL 6DE 1 8 4 GPZ 8DLCB 43 08 ITL 8LDE 1 7 8 GCD LTA 23 3 ITZ 12D 3...

Страница 182: ...tions medium The specifications that the UNIVERGE SV9100 system uses for switching clock data bus and timeframe are shown below TDM Switching PCM Law TDM Clock 2 048 MHz TDM Data Bus 8 bit TDM Timefra...

Страница 183: ...ress Signaling DTMF signaling includes push button or Touchtone dialing When a key on a telephone is pushed two tones one high frequency and one low frequency are provided In the UNIVERGE SV9100 syste...

Страница 184: ...PC by LAN 6 5 4 Music Source for Music on Hold via Chassis Auxiliary Input 0 6V PPS Signal Level Input Impedance 600 6 5 5 Music Source for Station Background Music via ACI Auxiliary Input 0 6V PPS Si...

Страница 185: ...or a backup time of 10 minutes or one of the CHS LARGE BATT SETs for a backup time ranging from 45 180 minutes The CHS2UG GW US can be backed up using the CHS2UG B SMALL BATT BOX for a backup time of...

Страница 186: ...se conditions and internal calls The Large LED provides the user a variety of programmable colors and preferences Refer to Table 5 22 Multiline Terminal LED Flash Pattern Table 5 21 Tone Patterns Syst...

Страница 187: ...c On 4 sec Off Camp On Tone Call Alert Notification Attendant Tone Override 440 Continuous DIT Alert Tone 480 620 Continuous Call Forward Alert Tone Call Forward Configuration Tone 350 440 120 IPM Tab...

Страница 188: ...al Call Incoming Outside Call Message from Attendant Voice Mail Message Red Green Green Red Speaker ON System Data Entry Red Red Answer Incoming Trunk Exclusive Hold User Ringing Line Preference Voice...

Страница 189: ......

Страница 190: ...General Description Manual NEC Corporation of America Issue 2 0 SV9100...

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