VM8000
Issue 1.0
InMail System Guide
3 - 71
TRF Action - Screened Transfer (1) (TRF)
Use this action to allow an Automated Attendant caller to place a Screened Transfer
to an extension. After an Automated Attendant caller dials an extension, VM8000
InMail calls (screens) the destination to see if the transfer can go through.
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If the destination is available, the Automated Attendant rings it. If the destination
answers, the call goes through.
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If the destination doesn’t answer within a preset interval, is busy, or is in Do Not
Disturb, the Automated Attendant doesn’t extend the call. It then provides the
caller with additional options.
Number Option
Normally, the corresponding Number option should be XXX. Note that the
key you choose for this action is the first digit of the called extension
number.
For example, to allow callers to place Screened Transfers to extensions 101~108,
for key 3 enter TRF for the Action and XXX for the corresponding Number.
To have Screened Transfer call a specific extension, the corresponding
Number option should be that extension number. The caller then dials that
single digit to reach the extension.
For example, to have callers dial 8 to reach extension 303, for key 8 enter TRF for
the Action and 303 for the corresponding Number.
Additional Information
See the call routing chart detailed in
Screened Transfer (TRF) Operation on page
Also see
Screened Transfer on page 2-217
Unscreened Transfer on page 2-245
.
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