J A B R A B L U E T O O T H ® H E A D S E T S U P P O R T F O R D T 7 0 0 P H O N E S
Jabra Headset
D-340
DT700 Phone User Guide
•
Verify that the headset base is configured to use an “IQ” adapter for the connection to
your desk phone.
•
Contact your network administrator to verify that the Jabra Headset Kit mode is enabled
on the Side 2 port on your phone.
•
Restart your phone. You must restart the phone to fully enable the Jabra Headset Kit for
the Side 2 Connector.
•
Make sure you are using a supported headset model (Jabra PRO™ 9400 series or Jabra
GO™ 6470)
•
Consult the documentation for your headset for further troubleshooting.
I connected the headset base, but nothing happens
on the headset when I try to use my desk phone.
•
Make sure your DT700 desk phone is the current target. See the documentation for your
headset for more information.
•
Make sure the audio link to the desk phone is active (e.g., by tapping the headset
multifunction button or touching the activate-audio-link icon on the touch screen)
•
Make sure that the phone has an active connection to the phone network (i.e. its handset
is off the hook or its headset button is pressed).
•
Re-run the desk phone set-up wizard (Settings\Advanced\Setup Desk Phone). Make sure
you select “IQ” for the adapter type.
After enabling phones for the Jabra Headset Kit,
some phones can no longer use their expandable
Key Kits on their phones.
The DCL-60 Line Key Module mode is enabled by default for the Side 2 connector. If
you enabled the Side 2 connector for the Jabra Headset kit in the default master
configuration file (dt-000000000000.cfg or dt-000000000000g.cfg), it applies to all
phones on the network and overrides any local settings. Any DCL-60 Line Key
Modules will be disabled.
You will need to do one of the following:
•
Manually enable the Side 2 connector for the DCL-60 Line Key Module at each physical
phoneset device with a DCL-60 Line Key Module.
•
Change the configuration file back to the default for the Side 2 connector, and then
manually enable the Side 2 connector for the Jabra Headset Kit at the physical phoneset
device.
Applying Jabra firmware updates
•
Before applying any firmware updates to the Jabra headset, dock the headset to the
base station.
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