NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1
Page 175
Call Waiting Lamp
C-13
C-13 Call
Waiting
Lamp
General Description
This feature provides a visual indication to the Attendant when one or more calls are waiting to be answered.
Operating Procedure
Refer to the NEAX2400 IPX Office Data Specification.
Service Conditions
1.
All incoming calls to the ATTENDANT CONSOLE [A-3] that have to be answered will signal the
Attendant via the CALL WAITING LAMP.
2.
The CALL WAITING LAMP can be set to flash at 60IPM only after “X” number of calls are waiting. “X”
can be anywhere from 1 to 15 calls waiting per TENANT [T-12].
3.
In the case of MULTIPLE CONSOLE OPERATION [M-4], the CALL WAITING LAMP will light on
all consoles until one of the positions has processed the call(s).
4.
Where TENANT SERVICE [T-12] is provided, the CALL WAITING LAMP will light only on the
console(s) of the called tenant.
5.
In addition to the CALL WAITING LAMP indication, each console is provided with a two-digit display
that shows the number of calls waiting.
Interactions
1.
The CALL WAITING LAMP lights if any of the following incoming calls are waiting to be answered at
the ATTENDANT CONSOLE [A-3]:
LDN
Listed Directory Number
ATND
Attendant Dial “0” Calls, CALL FORWARDING - ALL CALLS [C-5]
RECALL
Attendant Recall Calls
FX
Foreign Exchange
WATS
Wide Area Telephone Service
TIE
TIE Line Calls
BUSY
Call Forwarding - Busy Line to Attendant
NANS
Call Forwarding - Don’t Answer to Attendant
TF
Inter Position Transfer
ICPT
Call Forwarding - Intercept
CCSA
Common Channel Switching Arrangement
2.
In addition to the CALL WAITING LAMP, an audible buzzer is sounded whenever a call is waiting and
the Attendant is available to answer calls. The buzzer volume can be adjusted and silenced by operation
of a Volume Control key. If the Attendant is on a loop, a buzzer can be activated.
3.
An indication of the type of calls waiting is given by the INCOMING CALL IDENTIFICATION [I-2]
feature.
4.
When TENANT SERVICE [T-12] is used, the CALL WAITING LAMP will flash only on the console(s)
assigned to the called Tenant. The Tenant console is assigned in ATRK. The Route of the Tenants of the
individual trunks are assigned in ATRK as well.
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