5. Troubleshooting
5-1. Troubleshooting
Error message is displayed at boot
Refer to the user's manual of Computer for details of error messages.
If you feel the PCI Express slot where this product is attached is the cause of the error, please check
the following items;
●
When Option ROM is not expanded,
→
Refer to the user's manual of Computer to disable the Option Rom whose function is not in use.
●
When the error occurred on the PCI Express slot where this product is attached,
- Please connect correctly this product again.
Important
If the error message is displayed at boot even when all the above items are
confirmed, shut down the computer, connect the product to other PCI Express slot,
reboot the computer, and perform the self-diagnostic program POST. If POST ends
normally, the computer may be defective. Please contact your retailer or service
center for repair.
This product does not work properly.
If your operating system or applications do not operate correctly after installing this product, please
check the following items, and please refer to the “N8190-131 Setup Card” and the user's manual of
the computer together.
●
Is the driver for the Fibre Channel Controller installed? Is the product installed in the computer
correctly?
- Please refer to the N8190-131 setup card.
●
Are all Fibre Channel cables and power cords connected correctly?
- Please connect correctly this product again.
●
Is the WWPN setting correct if you have connected this product to a Fibre Channel device which
uses WWPN?
- Confirm WWPN of this product, by referring to "Appendix Confirm WWPN addresses after setup".
Important
If the computer does not work correctly even when all the above items are
confirmed, shut down the computer, disconnect the product, reboot the computer,
and perform the self-diagnostic program POST. If POST ends normally, this
product may be defective. Please contact your retailer or service center for repair.
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Содержание N8190-131
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