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Service:
604 -856- 9155
Email:
Dial Out
L
IFT HANDSET
or press
S
PEAKER
key
C
HOOSE
L
INE
or Dial
9
(system will automatically grab an available line for you)
Note
:
When using the
S
PEAKER
P
HONE
you must have your
MIC
key
LIT
RED
in order for the caller to
HEAR
YOU
, turn the
MIC
key
OFF
if you would like to
M
UTE
the
S
PEAKER
P
HONE
Parking a Call for another Employee
(if Applicable)
With an active call,
P
RESS
an
UNLIT
P
ARK KEY
(ex. Park 1), key will then flash on all phones
Call or Page Employee to Pick Up “Park 1”
T
O
R
ETRIEVE
:
LIFT HANDSET
,
PRESS
the
FLASHING
P
ARK KEY
N
OTE
: Placing a call
ON HOLD
will keep your call on your
PERSONAL CALL KEY
and
NO ONE
else will be able to
retrieve it (must be placed on park for other employees to retrieve call)
Transfer a Call
With an active call,
Press
T
RANSFER
key
D
IAL EXTENSION
number or
9
+
PHONE NUMBER
, announce call (optional)
H
ANG UP
for call to be transferred
Note
:
Press
8
after the extension to transfer call directly to voicemail
Intercom Calls
L
IFT HANDSET
or press
S
PEAKER
key
D
IAL EXTENSION
number (if employee is on the other line you will get a busy and ring tone together)
Note
:
Press
8
after the extension to transfer call directly to voicemail
Paging
L
IFT HANDSET
Press pre-programmed
P
AGE
key
A
NNOUNCE
C
ALL
Conference call
1.
M
AKE
or
RECEIVE
first
CALL
(internal or external), when the call is connected,
2.
Press the
C
ONF
key
3.
M
AKE
or
RECEIVE
second
CALL
(internal or external)
4.
Press the
C
ONF
key
5.
M
AKE
or
RECEIVE
second
CALL
or Press the
C
ONF
key again to join all calls
Redial
With the handset in the cradle…
Press
R
EDIAL
key
Press
arrows to review last 10 numbers you have called
L
IFT
H
ANDSET
of press
S
PEAKER
to call number on display