Master Mailbox
122
◆
Chapter 2: Features
IntraMail System Guide
Master Mailbox
Description
Master Mailboxes are 16 additional mailboxes that you can assign as Announcement, Call Routing, Sub-
scriber, or Directory Dialing Mailboxes. Use Master Mailboxes when setting up Group Ring Automated
Attendant Recall and UCD Hunting Group Over
fl
ow to Voice Mail. You can also use Master Mailboxes
assigned as Subscriber Mailboxes for Guest Mailboxes, which are Subscriber Mailboxes without associated
extensions. Since Master Mailboxes are a separate set of mailboxes, you don’t have to worry about unde
fi
n-
ing or rede
fi
ning Subscriber Mailboxes when setting up these unique features. You can also use Master Mail-
boxes for Directory Dialing.
When setting up Group Ring Automated Attendant Recall and UCD Hunting Group Over
fl
ow, the Master
Mailbox type you choose depends on how you want IntraMail to handle the over
fl
ow:
■
If you want recall/over
fl
ow to provide routing for callers, make the associated Master Mailbox a Call
Routing Mailbox.
■
If you want recall/over
fl
ow to provide an announcement to callers, make the associated Master Mail-
box an Announcement Mailbox.
■
If you want recall/over
fl
ow to collect messages like any other extension’s mailbox, make the associ-
ated Master Mailbox a Subscriber Mailbox.
■
If you want recall/over
fl
ow to provide dial-by-name, make the associated Master Mailbox a Directory
Dialing Mailbox.
Related Features
A Master Mailbox assigned as an Announcement Mailbox provides an announcement to Group Ring and
UCD Hunting Group callers when they over
fl
ow to Voice Mail.
A Master Mailbox assigned as a Call Routing Mailbox provides routing options to Group Ring and UCD
Hunting Group callers when they over
fl
ow to Voice Mail.
You can use Master Mailboxes for Directory Dialing.
Group Mailbox uses the Master Mailbox for the extension’s Ring Group.
You can use a Master Mailbox assigned as a Subscriber Mailbox for a Guest Mailbox, which is a Sub-
scriber Mailbox without an associated extension.
A Master Mailbox assigned as a Subscriber Mailbox collects messages for Group Ring and UCD Hunt-
ing Group callers when they over
fl
ow to Voice Mail.
The telephone system can automatically reroute unanswered outside calls to the IntraMail Automated
Attendant. This includes:
Software
Note:
■
Master Mailboxes are enabled by default in software version 03.20.07 or higher. They are disabled by
default in prior versions.
■
Master Mailbox programming is simpli
fi
ed in software version 03.20.07 or higher.
■
Assigning a Master Mailbox as a Directory Dialing Mailbox requires software version 03.20.07 or higher.
! Important !
■
Group Ring Automated Attendant Recall to a master mailbox
only
occurs for Automated Attendant
Unscreened Transfers routed to the Ring Group master number. For other types of Group Ring recall,
turn to
■
All Master Mailboxes are
disabled
by default in software versions prior to 03.20.07..
Содержание IntraMail 4
Страница 10: ...Table of Contents viii Table of Contents IntraMail System Guide...
Страница 20: ...Programming Application Examples 10 Chapter 1 Quick Setup IntraMail System Guide...
Страница 198: ...Volume Control 188 Chapter 2 Features IntraMail System Guide...
Страница 264: ...8000 Voice Mail 8008 IntraMail Dial Action Tables 254 Chapter 3 Programming IntraMail System Guide...