FEATURE OPERATION
60
HOLDING A CALL (USING CALL
HOLD)
This feature allows a terminal user to hold a call in
progress by pressing the Call Hold key. This line
can then be used for originating another call or
returning to a previously held call.
TO HOLD
Following explains how to hold a call in progress.
1.
While a call in progress,
Line key that is used during a call lights green.
Line key on the other terminals lights red.
2.
Press Hold key.
The person on the other end hears the Music
on Hold.
Line key that is placed on hold flashes green.
Line keys on the other terminals flash red.
3.
Replace the handset or make a new call.
TO RETRIEVE THE HELD CALL
Following explains how to retrieve the held call.
1.
While holding a call,
Line key that is placed on hold flashes green.
2.
Press Line key that is placed on hold.
Line key lamp lights green.
3.
Lift the handset and return to the held call.
It is possible to retrieve a call on hold from
another terminal that has the same Line key
flashing red.
IF UNANSWERED
After predetermined time, Automatic
Recall is initiated and the user hears
Automatic Recall ringer tone. Default
time is one minute.
Starting time to ring Automatic Recall is
set by system data setting at initial
installation. For details, please contact
the system administrator
HOLDING A CALL (USING
EXCLUSIVE CALL HOLD)
This feature allows a terminal user to place a call on
Hold and to exclude all other station users from
retrieving the held call.
TO HOLD
Following explains to hold the call in progress.
1.
While a call in progress,
Line key that is used during a call lights green.
Line key on the other terminals lights red.
2.
Press feature key.
Feature key lamp lights red.
3.
Press Hold key.
Line key that is placed on hold flashes green.
Line key on the other terminals lights red.
Feature key lamp goes off.
4.
Replace the handset.
