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C A L L I N G
DT900/DT900S Series Phone User Guide
11-163
•
2
Enable: When dialing Personal Directory or Call History entries, you will be
prompted to edit/confirm the number before the phone dials.
5
Press Enter
b
on the cursor pad or the OK softkey to accept the setting.
You can also press the Cancel softkey to exit without making any changes.
The phone does not ring
1
Turn up the ringer volume.
a.
Press the
d
key on the cursor pad while it is in the on-hook status to turn up the
ringer volume.
b.
If you do not hear ringer tone, contact your system administrator.
2
Check that you do not have the phone set to ring only on a headset.
a.
Press the Menu Key.
b.
Select
3
User Settings.
c.
Select
1
Headset,
2
Ringing, and then
1
Disable to disable headset ringing.
d.
Press the OK softkey or
b
Enter key on the cursor pad.
e.
Place a call to the phone to test for a ring tone.
3
Verify that DND (Do Not Disturb) is not enabled on the phone or for your user account.
Contact your system administrator to determine if this feature is available on your
system.
If you have a DND programmable key on your phone, press the key to disable DND.
If you use any client applications, verify that you do not have DND set from any
application.
To disable DND using star codes, dial *79 from the phone.
4
Restart the phone:
a.
Press the Menu key.
b.
Select
5
Reboot.
c.
Press the OK softkey or
b
Enter key on the cursor pad to restart the phone.
Note:
If you cannot
restart
the phone using the Menus, unplug the phone from power
and the network for ten seconds, then reconnect the telephone to your
network and power to perform a
restart
.
5
If you are still having problems with your phone, contact your system administrator.
I cannot reconnect to a call on Hold/The call does not terminate
If you put a call on hold and then have a problem trying to un-hold or reconnect to a
call during a conference or transfer, the caller may have dropped. This can happen if
the other caller has had an interruption with their network connection.
In most cases, the call will time out and the call will terminate automatically. In cases
where the call is not automatically terminated, press the EndCall softkey to terminate
the call.
If you are in the process of transferring a call or in a conference, press the Split
softkey to split the calls, then use the Shuttle softkey to switch to the dropped call, and
press the EndCall softkey to terminate that call.
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