Program 47: IntraMail
47-11: IntraMail Answer Table Options
224
◆
Chapter 3: Programming
IntraMail for Aspire System Guide
47-11: IntraMail Answer Table Options
Description
Use
47-11: IntraMail Answer Table Options
to set options for the Answer Tables. IntraMail provides 8
Answer Tables (1-8). To set up the schedules for each Answer Table, go to
47-12: IntraMail Answer Table
Schedule
.
■
Options
47-11-01: Answer Schedule Override
(Schedule Override)
Use this option to enable or disable Answer Schedule Override for the selected Answer Table. If enabled
(and you make an entry for
Override Mailbox
below), the active Answer Table will route calls to the Over-
ride Mailbox.
■
Options
■
1
(Yes - enabled)
■
0
(No - disabled)
Default
✔
0
(No - disabled)
47-11-02: Override Mailbox Category
(Override MB Ctg)
Use this option to specify the category of the mailbox to which Automated Attendant calls should route
when you enable Answer Schedule Override. IntraMail mailbox categories are Subscriber Mailbox, Master
Mailbox, and Routing Mailbox.
IntraMail handles the routing according to the type of mailbox (Subscriber, Call Routing, or Announcement)
within the speci
fi
ed category:
■
If the Override Mailbox is a Subscriber Mailbox, the outside caller hears the mailbox greeting (if
recorded) and can leave a message.
■
If the Override Mailbox is an Announcement Mailbox, the outside caller will hear the recorded
announcement. Depending on how the Announcement Mailbox is programmed, IntraMail will then
hang up, reroute the call, or provide additional dialing options.
■
If the Override Mailbox is a Call Routing Mailbox, the outside caller will hear the instruction menu
and can dial any options allowed by the associated Dial Action Table.
■
If the Override Mailbox is a Directory Dialing Mailbox, the outside caller can reach an extension by
dialing the
fi
rst few letters in the extension user’s name
■
Options
■
1
(Subscriber Mailbox)
■
2
(Master Mailbox)
■
3
(Routing Mailbox)
■
0
(Unde
fi
ned)
Default
✔
0
(Unde
fi
ned)
47-11-02: Override Mailbox Number
(Override MB Num)
Use this option to specify the mailbox to which Automated Attendant calls should route when you when you
enable Answer Schedule Override. The mailbox number you select in this option should match the mailbox
category speci
fi
ed in
47-11-02: Override Mailbox Category
above.