1. Introduction
Message Waiting
If you call a guest while they are away from their room, leave them a
Message Waiting. When the guest returns, they will see the lamp on their
phone flashing and can automatically call you back. You can use Message
Waiting when you have parcels for a guest dropped off at your front desk.
Don’t keep redialing the guest if they are not in –— just send them a
Message Waiting. (Your DSS Console can show all the rooms that have
messages waiting.)
Room to Room Calling Restriction
Prevent guests in one room from calling guests in another — a handy fea-
ture for guests that want to maintain their privacy. If you need to, you can
always allow inter-room calling (e.g., for families or groups that have sep-
arate rooms).
Toll Restriction (When Checked In)
Control your guest’s long distance dialing automatically when they
check in. Use this feature to set up two different Toll Restriction modes.
The first mode is for you and your staff when the room is checked out.
The second mode is for your guests when they check in. You may want
to restrict the outside numbers guests can dial, but allow your staff to
call vendors and suppliers.
Room Status
Your phone and DSS Console can set and monitor the status of all your
guest rooms: Checked In, Checked Out, Maid Required and Maid in Room.
Maximize room usage by coordinating your cleaning staff and reservation
desk. For example, you can dial simple codes to set a room’s status. And,
just press STATUS on your console to see the status of all your rooms at a
single glance.
Room Status Printouts
The Room Status Printouts give you a concise overview of the status of all
your guest rooms at a glance. The printouts provide up to the minute
reports showing Room Status, Room Call Restriction, Do Not Disturb,
Message Waiting and Wake Up Calls. If your cleaning staff needs to
know which room s to clean up, for example, just print out the report
showing Room Status.
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