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User Guide

RealPOS X-Series Displays (5968/5985)

B005-0000-2337
Issue B

Содержание RealPOS X Series

Страница 1: ...User Guide RealPOS X Series Displays 5968 5985 B005 0000 2337 Issue B...

Страница 2: ...an agreement you have with NCR NCR s copyright notice must be included It is the policy of NCR Corporation NCR to improve products as new technology components software and firmware become available...

Страница 3: ...scard used batteries according to the manufacturer s instructions Attention Il y a danger d explosion s il y a remplacement incorrect de la batterie Remplacer uniquement avec une batterie du m me type...

Страница 4: ...trician Improper connection of the equipment grounding conductor can result in a risk of electric shock The conductor with insulation having an outer surface that is green with or without yellow strip...

Страница 5: ...e access to a computer you may leave a voice message at 1 800 528 8658 USA or International 1 770 623 7400 When leaving a message please provide a phone number and or an email address so NCR can conta...

Страница 6: ...he defective equipment Serial Number of the defective equipment Equipment location in the store Description of the problem including any system error codes error condition or guidance to the area of f...

Страница 7: ...lay Mounts 8 X Series Table Top Stand 5968 F031 K031 5985 F031 8 XL Series Table Top Stand 5968 F033 5915 K033 8 XR Series Table Top Stand with Power Brick 7702 K031 9 Integration Tray Mount 5968 K024...

Страница 8: ...isplayPort Cable 21 HDMI Cable 22 DVI to HDMI Cable 23 VGA Cable 24 Cable Routing 25 Routing Cables for Strain Relief 25 X Series Table Top Stand 5968 F031 K031 5985 F031 28 XR Series Table Top Stand...

Страница 9: ...ity Introduction 41 Supported Features 41 Installing the Utility 42 Running the Utility GUI Version 43 Main Menu 43 Monitors Detected Panel 43 Center Panel 43 Control Buttons 44 Display Adjustment Pro...

Страница 10: ...Revision Record Issue Date Remarks A Aug 2014 First Issue B Jan 2019 Added Release 2 of 5968 5985 10 4 Display with Port B Added Imager Keypad Capacitive Biometric Reader Added 5968 18 5 Display XT18...

Страница 11: ...sale POS terminal The NCR RealPOS X Series Displays are available in both touch and non touch models NCR RealPOS 5968 XT Touch NCR RealPOS 5985 XD Non Touch The NCR RealPOS X Series Displays are avail...

Страница 12: ...ay No Mount No MSR 5968 1115 9090 RealPOS XT15 15 Resistive Touch Display No Mount No MSR 5968 1315 9090 RealPOS XT15 15 Projected Capacitive Touch Display No Mount No MSR 5968 1318 9090 RealPOS XT18...

Страница 13: ...VESA 75mm 100mm mounting compliance Flexible Cable Length Options compatibility with NCR 1m and 4m external cables Clean Hidden Cable Management Retail Hardened Display Integrated Enclosure Optional M...

Страница 14: ...0 7458 POS Terminal NCR RealPOS 80XRT 7459 POS Terminal NCR RealPOS 82XRT 7606 POS Terminal NCR RealPOS XR7 7702 POS Terminal 10 4 and 15 Only Supported Resolutions Display Resolution 5968 10 4 Resist...

Страница 15: ...Product Overview 1 5 Configurations Display...

Страница 16: ...verview Biometrics and MSR Encrypted 3 track or JIS Note Biometrics available on 15 and 18 5 displays only JIS MSR available on 10 4 and 15 displays only Capacitive Biometric Reader 5968 15 and 18 5 D...

Страница 17: ...Product Overview 1 7 Imager Keypad 5968 15 Display Only...

Страница 18: ...1 8 Product Overview Display Mounts X Series Table Top Stand 5968 F031 K031 5985 F031 XL Series Table Top Stand 5968 F033 5915 K033...

Страница 19: ...Product Overview 1 9 XR Series Table Top Stand with Power Brick 7702 K031 Integration Tray Mount 5968 K024 Checkstand Mount 5968 K039...

Страница 20: ...7702 K321 For 10 4 and 15 Displays Only The Rear Cover has a VESA Pattern to accommodate Third Party Mounts A VESA Mount Spacer 7702 K321 is available for when the VESA mount is larger than the inset...

Страница 21: ...Stand 7702 K031 The second display is mounted on an Extension Arm connected to the bottom of the Stand The XR Series Stand and the interface cables to the host terminal are not included and must be o...

Страница 22: ...tor The Front Panel Power LED has multiple functions as defined below Color Description Black System OFF or No power Blue System ON Green 1 sec Searching for an active video signal Note The display do...

Страница 23: ...Product Overview 1 13 Label Locations...

Страница 24: ...1 14...

Страница 25: ...cord Do not locate the display where the power cord can be walked on Use a grounding strap or touch a grounded metal object to discharge any static electricity from your body before servicing the dis...

Страница 26: ...ring the terminal workplace Avoid direct glaring and reflective glaring light Locate the terminal in a controlled luminance surrounding When installed next to windows position the terminal so it does...

Страница 27: ...on Arm 7702 K453 For 10 4 and 15 Displays only Pole Mount 5985 F300 with 5934 K020 For 5985 10 4 Display only Third Party VESA Mounts This chapter explains how to perform an Out of box installation of...

Страница 28: ...2 18 Hardware Installation Connecting the Host Terminal Cables 1 Unpack the display in the desired location 2 Pivot the display toward the back...

Страница 29: ...vary depending on the available video connectors on the host terminal Data and Power Connections Powered USB Cable The Powered USB Cable provides both USB and power to the display 1 Connect the Powere...

Страница 30: ...rt available but does have an available standard USB port 1 Connect the External Power Cable to the display Power connector 2 Connect the other end of the External Power Cable to the USB connector on...

Страница 31: ...2 21 Video and Audio Connections DisplayPort Cable The DisplayPort Cable provides both video and audio to the display Connect the DisplayPort Cable to the DisplayPort connectors on both the display a...

Страница 32: ...2 22 Hardware Installation HDMI Cable The HDMI Cable provides both video and audio to the display Connect the HDMI Cable to the HDMI connectors on both the display and the host terminal...

Страница 33: ...Cable for video to the display A separate Audio Cable is required for audio 1 Connect the DVI end of the cable to the DVI connector on the host terminal 2 Connect the HDMI end of the cable to the HDMI...

Страница 34: ...al 2 Optional Connect an Audio Cable to the Audio connectors on both the display and host terminal Note The display has an internal audio amplifier In order to obtain high quality speaker output the c...

Страница 35: ...outed into the mount or stand An extended latch is featured on the reusable zip tie to aid with quick removal without cutting the tie or damaging the wires Caution Do not cut the zip tie 1 Route the c...

Страница 36: ...open zip tie Note Allow enough slack in the cables prior to closing the reusable zip tie 5 Tighten the zip tie firmly to keep the cables in place 6 To remove the cables use fingernail or small screw d...

Страница 37: ...e The cable management location differs slightly depending on the screen size The 10 4 display has an added plastic zip tie mount and the 15 display has a molded zip tie mount Both are located at the...

Страница 38: ...e management wrap to properly route the cables though the bottom of the stand 1 Complete the steps for cable management on the display head 2 Adjust the display head so it is rotated as far as possibl...

Страница 39: ...eps for cable management on the display head 2 Adjust the display head so it is rotated as far as possible to access the connectors This ensures a large enough service loop to minimize strain 3 Remove...

Страница 40: ...2 30 Hardware Installation 5 Route the cables down through the opening in the Stand Base 6 Close the Base Stand Cover and secure it with the Captive Thumb Screw 7 Replace the Upper Stand Cover...

Страница 41: ...ts VESA Mount Spacer The Rear Cover has a VESA Pattern to accommodate third party mounts A VESA Mount Spacer 7702 K321 is available for when the VESA mount is larger than the inset in the Rear Cover w...

Страница 42: ...e third party mounting plate on the back of the display The required screw length depends on the thickness of the third party mounting plate Note For 10 4 RealPOS X Series Displays use the 75 mm patte...

Страница 43: ...Size Screw Description 0 5mm 2mm M4 x 14 Steel Pan Head with SEMS Washer 2mm 4mm M4 x 16 Steel Pan Head with SEMS Washer 4mm 6mm M4 x 18 Steel Pan Head with SEMS Washer 6mm 8mm M4 x 20 Steel Pan Head...

Страница 44: ...2 34...

Страница 45: ...significantly higher robustness and stability than common capacitive touch screens because the active touch surface is located on the back side of the touch screen instead of the front side Therefore...

Страница 46: ...he current flow Because the controller derives both the X and Y touch coordinates from the stable glass layer ther accuracy and operation of the touch screen is unaffected by any damage that may have...

Страница 47: ...y Using the MSR Swipe the card through the slot in the MSR in a quick and steady movement The magnetic stripe must be facing up and with the stripe in the slot Care of Cards Cards should never come in...

Страница 48: ...isted guided by an administrator or experienced user Sensor Cleaning Procedures Daily Cleaning Before each authentication it is recommended that the user first clean the sensor Place adhesive tape ont...

Страница 49: ...tape can be used to clean fingers Adhere the tape to the finger and then pull it off Software Drivers The RealPOS Biometrics Readers use the following modules Feature Kit Number Description Module Fo...

Страница 50: ...ethyl ethyl or isopropyl or any strong dis solvent Do not use thinner or benzene abrasive cleaners or compressed air Warning Do not use any other types of cleaners such as vinegar solvents degreasers...

Страница 51: ...itor identification information such as the name serial number and manufacturer Supported Features Note Not all features are supported on every monitor The button is inactive and grayed out when the f...

Страница 52: ...the application from a Command Line to many systems concurrently Windows NCR_Software_OSD_GUI_x86 32 Bit NCR_Software_OSD_Console_x86 32 Bit NCR_Software_OSD_GUI_x64 64 Bit NCR_Software_OSD_Console_x...

Страница 53: ...rsion NCR_Software_OSD_GUI_x86_V2 1 6 3 x86 3 Execute the NCR_Software_OSD_GUI_x86 exe file to start the application 4 Answer Yes at the Security warning Main Menu Monitors Detected Panel This panel l...

Страница 54: ...brief description of the utility Help Button Opens the Help File Close Button Closes the OSD application Information Provides information about the selected monitor Information includes Device manufa...

Страница 55: ...adjusting Display color settings Sharpness Provides tools for increasing or decreasing the sharpness settings of the Display Restore Provides the following functions Auto Setup sets horizontal positi...

Страница 56: ...edures are similar for most features The color adjustment shown below is an example 1 Select the Colour button 2 The default Colour Settings menu has the 6500K radio button selected To activate the co...

Страница 57: ...tore button 2 All settings or just specific groups can be reset Select the button of choice in the Restore window Auto Setup re positions the window in the center of the display Factory Defaults reset...

Страница 58: ...CR_Software_OSD_Console_x86_V2 1 7 1 x86 3 Open a Command Line dialog window 4 From the Command Line dialog navigate to the OSD executable exe file 5 Execute the file to start the application NCR_Soft...

Страница 59: ...calibration in the position sitting or standing that you normally expect to use the touch screen Touch the calibration target firmly and precisely with your fingertip During calibration be careful to...

Страница 60: ...the calibration program a Open Windows Explorer b Navigate to the calibration program C Install Touch Drivers Resistive Touch Calibartion 2 Touch the center of the cross hair target When the target is...

Страница 61: ...be re calibrated However if the need should arise use the following procedure 1 Run the calibration program Start Programs UPDD Calibrate 2 Touch the center of the cross hair target When the target i...

Страница 62: ......

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