Citrix Ready workspace hub by NComputing (RX-HDX)
13
•
Battery optimization can interfere with your session. To avoid the effects of battery
optimization, add Citrix Receiver to the Android battery optimization ignore list. To do
this:
•
On a Google Pixel, go to
Settings
>
Battery
>
Battery optimization
>
All apps
>
Citrix
Receiver
>
Don’t optimize
.
•
On most Samsung devices, go to
Settings
>
Battery
>
Battery usage
>
Optimize battery
usage
>
All apps
>
Citrix Receiver
>
Don’t optimize
.
•
If you’re using a third
-party battery optimization app, remove Citrix Receiver from its
optimization list.
•
To lock the screen and put the device down for a longer time after the Citrix Ready
workspace hub session starts, Citrix recommends that you bring the Citrix Receiver’s
main interface to the foreground before locking your screen. This ensures that the
Android operating system will not end the Citrix Receiver session.
Security connection
SSL/TLS connections between mobile devices and the Citrix Ready workspace hub are supported
but disabled by default. You can enable them on the workspace hub’s settings page. The SSL/TLS
port is configurable. If you enable SSL/TLS, make sure that the SSL/TLS certificate is loaded and
its path configured correctly on the hub. Self-signed certificates must be installed on Android
devices before users start working with the hub.
To configure SSL/TLS:
1.
For information about adding certificates and private keys to the Citrix Ready workspace
hub, see:
https://www.stratodesk.com/kb/Certificates#Method_2:_Distribute_certificate s_automatically
2.
Change the “Require SSL” option to “on,” and update the certificate file (
cert.pem) and
private key file (key.pem) names and then click
Save
. Both options are under
“Connections > Citrix Workspace Hub > Workspace Hub.”