01
1. GENERAL
1.1 Welcome
We would like to thank you for your purchase of an NCM E-bicycle and welcome you to our fast-growing family of E-bike
enthusiasts. Bicycles offer unparalleled practicality and excitement, and our E-bikes at NCM are supercharged versions of
this amazing invention. As bikes have evolved so have we, standing at the forefront of innovation in E-cycling technology,
aiming to offer something new and thrilling while keeping and promoting the soul of cycling.
1.2 Use of the Manual
We encourage you to read this manual thoroughly before you take your new NCM E-bike for a ride. It is important not to
overlook the safety instructions and explanations of both traditional and non-traditional bike parts, as this will offer you a
general understanding of your new NCM E-bike. This manual is designed to help you get the most out of your E-bike, and
so we have attempted to answer as many of your potential questions as possible. Please take a moment to read through
the various sections before you get in the saddle.
1.3 Service and Technical Support
This manual is intended as a general overview of your new NCM E-bike, and is therefore not an extensive reference. For
technical support, including information about service, maintenance and repairs, please consult your dealer. You can visit
our website (www.ncmbikes.com) for more information about our products and technology, or to find a dealer close to you.
You can also email us your inquiries at [email protected].
1.4 Choosing the Right Size
An important consideration when selecting the size of your new bike is the stand-over clearance: the distance between you
and the top tube of the bike when you stand over it with your feet flat on the ground. For most bicycles, this distance
should be at least 1" (25 mm). If you are choosing a mountain bike, it is recommended to have at least 2" (50 mm) of
space. Your bike dealer can assist you in finding a bicycle with the correct dimensions for you.
Figure 1
H = stand-over clearance
Minimum: 1" for most bicycle types
2" for mountain bicycles
H
GENERAL
