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National Instruments Corporation
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SCXI Troubleshooting and
Common Questions
This appendix contains troubleshooting tips and answers to questions that
SCXI users commonly ask National Instruments technical support staff.
Before you contact National Instruments, try the following troubleshooting
tips.
Troubleshooting Tips
•
Make sure you have the most recent version of the NI-DAQ driver
software.
•
Can Measurement & Automation Explorer establish communication
with the chassis? If not, try one or all of the following:
–
Connect the DAQ device to a different module in the chassis.
–
Try a different cable assembly.
–
Try a different chassis.
–
Try a different DAQ device.
•
If you have multiple chassis, disconnect them and reconnect them one
at a time to isolate the problem.
•
Make sure that each SCXI chassis connected to a single DAQ device
has a unique address.
•
If you have multiple SCXI modules, remove all the modules and test
each module individually.
•
If a particular chassis does not work, try another one.
•
If you are getting erroneous readings from your signal source,
disconnect the signal source and short the input channel to ground.
You should get a 0 V reading.
•
Alternately, connect a battery or other known signal source to the input
channel.
•
Run an example program to see if you still get erroneous results.