©
National Instruments Corporation
B-1
B
Technical Support and
Professional Services
Visit the following sections of the award-winning National Instruments Web site at
ni.com
for technical support and professional services:
•
Support
—Technical support at
ni.com/support
includes the following resources:
–
Self-Help Technical Resources
—For answers and solutions, visit
ni.com/
support
for software drivers and updates, a searchable KnowledgeBase, product
manuals, step-by-step troubleshooting wizards, thousands of example programs,
tutorials, application notes, instrument drivers, and so on. Registered users also
receive access to the NI Discussion Forums at
ni.com/forums
. NI Applications
Engineers make sure every question submitted online receives an answer.
–
Standard Service Program Membership
—This program entitles members to
direct access to NI Applications Engineers via phone and email for one-to-one
technical support as well as exclusive access to on demand training modules via the
Services Resource Center. NI offers complementary membership for a full year after
purchase, after which you may renew to continue your benefits.
For information about other technical support options in your area, visit
ni.com/services
, or contact your local office at
ni.com/contact
.
•
Training and Certification
—Visit
ni.com/training
for self-paced training,
eLearning virtual classrooms, interactive CDs, and Certification program information.
You also can register for instructor-led, hands-on courses at locations around the world.
•
System Integration
—If you have time constraints, limited in-house technical resources,
or other project challenges, National Instruments Alliance Partner members can help. To
learn more, call your local NI office or visit
ni.com/alliance
.
•
Declaration of Conformity (DoC)
—A DoC is our claim of compliance with the
Council of the European Communities using the manufacturer’s declaration of
conformity. This system affords the user protection for electromagnetic compatibility
(EMC) and product safety. You can obtain the DoC for your product by visiting
ni.com/certification
.
•
Calibration Certificate
—If your product supports calibration, you can obtain the
calibration certificate for your product at
ni.com/calibration
.
If you searched
ni.com
and could not find the answers you need, contact your local office or
NI corporate headquarters. Phone numbers for our worldwide offices are listed at the front of
