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National Instruments Corporation
B-1
PXI-GPIB/PMC-GPIB for Windows NT
Appendix
B
Troubleshooting and
Common Questions
This appendix describes how to troubleshoot and answers some common
questions.
Troubleshooting Diagnostic Utility Failures
The following sections explain common error messages generated by the
Diagnostic utility.
Missing Software Components
This error occurs if the software components that are necessary for the
GPIB Software for Windows NT to function correctly are not present in the
system. If you encounter this problem, reinstall the GPIB Software for
Windows NT and run the Diagnostic utility again.
No GPIB Interfaces Present
This error occurs if there are no GPIB interfaces physically present in the
system or there is a resource conflict with the interfaces that are installed.
If you encounter this problem, use the GPIB Configuration utility to
examine the installed GPIB interfaces and the resources assigned to each.
Then, run the Diagnostic utility again.
To access this information in the GPIB Configuration utility, complete the
following steps:
1.
Select Start»Settings»Control Panel and double-click on the GPIB
icon.
2.
Click on the Board Type button and verify that the type of GPIB
interface listed for each logical board name is correct. Click on the OK
button to return to the main dialog box.
3.
Double-click on each board name and verify that the hardware settings
displayed in the dialog box match your actual hardware settings.
