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National Instruments Corporation
B-1
PCMCIA-GPIB for MacOS
Appendix
B
Troubleshooting
This appendix describes how to troubleshoot hardware and software
problems and lists some common questions.
If hardware or software problems persist after you try the solutions
recommended in this chapter, note all error information on the forms
in Appendix C, Customer Communication, and contact National
Instruments.
Troubleshooting Hardware Problems
Check the following if you encounter any hardware problems:
•
Make sure that the PCMCIA-GPIB card is positioned securely in its
socket.
•
If the hardware verification test fails, make sure that no GPIB
cables are connected to the PCMCIA-GPIB card.
Troubleshooting Software Problems
Check the following if you encounter any software problems:
•
Make sure that all GPIB cables are connected properly, unless you
are running the hardware or software verification tests.
•
The
NI-488 Config
control panel (GPIB configuration utility)
should show the following software configuration:
–
The Interface Type menu selection should be set to PC Cards.
–
An
X
should appear in the socket box that corresponds to the
socket of your PCMCIA-GPIB card. The socket boxes are in
the upper right corner of the NI-488 Config dialog box, and are
labeled L for lower and U for upper.