National Instruments CMS-9068, Поддержание работоспособности оборудования

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Troubleshooting Network Communication
If the CMS/MMS/EMSA-9068 does not connect to NI InsightCM Application with a status of
Online, try the following troubleshooting tips:
•
Check the Ethernet cable connections on the CMS/MMS/EMSA-9068, host computer,
and router.
• If you have network firewalls or other security software enabled, try temporarily turning
them off. You might also need to add an exception for NI InsightCM Application by
completing the following steps:
1. Navigate to the standard Microsoft Windows Control Panel utility for managing
firewall settings.
2. Click Allow a program or feature through Windows Firewall .
3. Click Allow another program .
4. Select NI InsightCM and click Add .
5. Click OK and close the firewall settings.
• Ensure that the ports are open to communication on the host computer. If you are using an
intelligent switch on the network, ensure that the switch is not disabling these ports. Refer
to the
NI InsightCM Readme
on
ni.com/manuals
for more information about host
computer ports.
• If you have multiple network cards on the host computer, ensure that you use the
Windows Control Panel to disable all other network adapters, such as wireless adapters.
Turning off the wireless antenna is insufficient.
Resetting the Network Configuration of the Controller
Complete the following steps to reset the IP address and connection type of the controller.
1. Insert the USB drive into the USB port on the controller front panel. Within 20 seconds,
the USER1 LED lights solid, which indicates that the device is reading from or writing to
the settings file.
Tip
You can use the blank USB drive included in the
NI InsightCM Application kit, if available.
2. Remove the USB drive when the USER1 LED returns to blinking steadily.
3. Insert the USB drive into a USB port on a computer.
4. Browse the file structure of the drive to the
<RootLevel>:\InsightCM\download
\NI-cRIO-
ModelNumber
-
SerialNumber
directory.
5. To view the current IP address, skip to step 6. To change the IP address or set the IP
address to be static, copy the JSON file beginning with
networkInfo_
followed by the
device hostname, such as
networkInfo_NI-cRIO-
ModelNumber
-
SerialNumber
.json
, to the
<RootLevel>:\InsightCM\upload
directory on the
USB drive. You might need to create the
upload
folder.
6. Open the JSON file beginning with
networkInfo_
followed by the device hostname.
Maintaining NI CMS-9068, MMS-9068, and EMSA-9068 Hardware for an NI InsightCM Device | © National Instruments | 19