16
W415-0682 / D / 02.06.12
SYMPTOM
PROBLEM
TEST SOLUTION
Main burner
fl
ame is
a blue lazy transpar-
ent
fl
ame.
Leak in exhaust vent.
- Check exhaust vent pipe and all connection seals.
Incorrect installation.
- Refer to PVA kit for appliance speci
fi
c restrictor.
Carbon is being
deposited on glass or
combustion chamber
surfaces.
Air shutter has become blocked
or incorrect setting.
- Ensure air shutter opening is free of lint or other
obstructions or has correct setting.
Flame is impinging on the logs
or combustion chamber.
- Check that the media is correctly positioned.
- Open air shutter to increase the primary air.
- Check the input rate: Check the manifold
pressure and ori
fi
ce size as speci
fi
ed by the rating
plate values.
- Check that the door gasket is not broken or
missing and that the seal is tight.
- Check that both 4" and 7" vent liners are free of
holes and well sealed at all joints.
- Check that the proper restrictor is used
White / Grey
fi
lm
forms.
Sulphur from fuel is being de-
posited on glass, logs or com-
bustion chamber surfaces.
- Clean the glass with a gas appliance glass
cleaner. DO NOT CLEAN GLASS WHEN HOT.
- If deposits are not cleaned off regularly, the glass
may become permanently marked.
Exhaust fumes
smelled in room,
headaches.
Appliance is spilling.
- Check door seal and relief
fl
ap seal.
- Check for proper restrictor.
- Check that the paint curing process is complete.
Main burner will not
light.
Main door is not installed.
- Install main door.
Main burner
fl
ames
are very aggressive.
No restrictor.
- Add restrictor.
- Remove restrictor plate on the power vent.
Main burner won’t
light.
Vacuum switch not activated.
- Remove blockage. In really cold conditions, ice
buildup may occur on the terminal and should be
removed as required.
- Test vacuum switch and replace as required.
4.0 TROUBLESHOOTING
IMPORTANT: Prove all systems check before completely enclosing unit.
!
WARNING
ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RAN OUT,
WITH THE GLASS DOOR OPEN OR REMOVED.
IN SOME INSTANCES THE SYSTEM MAY NOT LIGHT PILOT/BURNER WITH THE DOOR OPEN/
REMOVED. PARTIALLY BLOCKING THE EXHAUST FLUE COLLAR WILL ALLOW THE SAFETY
PRESSURE SWITCH TO ACTIVATE AND ALLOW GAS FLOW TO THE PILOT DURING THE INITIAL
TEST FIRING.