User Manual V4.0
6
3 - APPLE DEVICES
Downloading The Apple App
1. If you do not have an Apple ID and password, then create one and verify your
email by checking and following the instructions in the email sent to you from
Apple.
a. See instructions here:
http://support.apple.com/kb/ht2534
b. Be sure to set your country to Australia or South Africa.
2. Download the MyPlace App from the Apple App Store.
a. Using your iPhone/iPod/iPad - click on the App Store icon.
b. Click on the Search tab at the bottom bar of the screen.
c. Type “MyPlace” into the search box.
d. Press Search.
e. Select the MyPlace App by Advantage Air (It’s Free).
f. To install, press the blue GET button, and then INSTALL button.
g. Enter your Apple ID password (it’s case sensitive).
Installation Troubleshooting
1. Do you have an older Apple device? MyPlace requires your device to be
running on latest Apple iOS. Check for IOS Compatibility on
TIP
: Check if you can update your iOS version.
2. If you are using an iPad, then in the App Store you will need to select the iPhone
apps button at the top of the search results screen.
3. Check your Apple device is connected to your Home WiFi.
Need help? Please call 1300 850 191.
