MUTOH Viper Extreme, Руководство пользователя

Страница: 140 / 148

User’s Guide Viper Extreme
CHAPTER 7: Troubleshooting
140 AP-75330 – Rev. 1.0 – 14/01/09
Roll media cannot be cut correctly
N° Possible cause Solutions References
1
The edge of the cutting blade is
not sharp.
Replace the cutting blade.
Refer to ‘Replacing the cutting
blade’
2
The roll media has static
electricity. Remove the static electricity
on the roll media.
-
3
Media is too heavy to cut
automatically.
Cut the media manually. Refer to: “cutting media”
You cannot perform initial ink charging or wash
N° Possible cause Solutions References
1
The front cover is open or the hold
lever is up. Close the front cover and
lower the hold lever.
Refer to ‘Media handling’
2
Some of the 8 ink cassettes are
not loaded properly. Load all of the 8 cassettes
properly.
Refer to ‘Installing ink cassettes’
Performing an initial ink charge while not using Ink
N° Possible cause Solutions References
1
You switched OFF the printer
during the initial ink charging.
Switch ON the printer to
continue the initial ink
charging.
Refer to ‘Installing ink cassettes’
2
The printer rarely prints correctly
only after initial ink charging.
Let the printer rest for at
least 30 minutes. Perform
cleaning a few times and
check again.
Refer to ‘Head cleaning’
3 The printer is sucking air
Perform a weekly
maintenance and perform
a tubingflush with Mutoh
waterbased cleaning
liquid.
The media is damaged when loading it
N° Possible cause Solutions References
1
The loading position of the media
is not correct.
Load the media correctly. Refer to ‘Loading media’
2
Foreign material, such as a piece
of media, are attached to the
pressure rollers.
Clean the pressure rollers.
Refer to ‘Cleaning the inside of the
printer’
3
You used the printer in direct
sunlight or other locations not
appropriate for the specified
environment.
Use the printer in the
specified environment.
Refer to ‘Product Specifications’
4
You loaded sheet media into the
printer. Set the Cut Size setting to
Length or Width.
Refer to ‘Menu setup’
5
You used folded, creased, or
curled media.
Replace with new media.
Refer to ‘Cautions on handling
media’
6
Check the media for curling or lift-
off.
When using media, set the
following items in the
media setting menu.
Media
Head Height : 1
position higher
Vacuum : High
Heaters : 50°C
Refer to ‘Media type’
Refer to ‘Menu setup’