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Troubleshooting

In the multi-purpose tray

If the paper is not feeding properly, pull the paper out of the machine.

Open and close the side cover. Printing automatically resumes.

In the fuser area or around the toner cartridge

Open the side cover.

Remove the jammed paper, in the direction shown.

Close the side cover.

In the paper exit area

Open the side cover.

Gently pull the paper out through the exit area.

Close the side cover. Printing automatically resumes.

The fuser area is hot. Take care when removing paper from the
machine.

Содержание M F X - 5 5 5 5

Страница 1: ...M F X 4 5 5 5 5 5 5 5 P r o f e s s i o n a l E d i t i o n U s e r s G u i d e D E PLOY DUPLICATE DIGIT IZE DELIVER...

Страница 2: ...Installing a memory DIMM on page 109 A Network interface enables network printing Your machine comes with a built in network interface 10 100 1000 Base TX Some features are optional Please check the...

Страница 3: ...ent Feeder Hard Disk Network Interface Enthernet 10 100 1000 Base TX wired LAN Duplex 2 sided printing FAX O CONVENTION DESCRIPTION EXAMPLE Bold Used for texts on the display or actual prints on the m...

Страница 4: ...for using your machine s full features and contains information for maintaining your machine troubleshooting and installing accessories This user s guide also contains Software section to provide you...

Страница 5: ...rstood the operating instruction If you cannot resolve the conflict contact your sales or service representative for assistance 5 Unplug the machine from the AC wall socket and or telephone jack befor...

Страница 6: ...ting cable is damaged or frayed If liquid has been spilled into the machine If the machine has been exposed to rain or water If the machine does not operate properly after instructions have been follo...

Страница 7: ...ms This marking shown on the product or its literature indicates that it should not be disposed with other household wastes at the end of its working life To prevent possible harm to the environment o...

Страница 8: ...mitted page or on the first page of the transmission the following information 1 the date and time of transmission 2 identification of either business business entity or individual sending the message...

Страница 9: ...e 13 amp plug is the most widely used type in the UK and should be suitable However some buildings mainly old ones do not have normal 13 amp plug sockets You need to buy a suitable plug adaptor Do not...

Страница 10: ...e in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list...

Страница 11: ...following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following ackno...

Страница 12: ...11...

Страница 13: ...ents 26 Windows 26 Macintosh 27 Linux 27 Installing the software 28 Machine s basic settings 28 Altitude adjustment 28 Setting the authentication password 28 Setting the date and time 28 Changing the...

Страница 14: ...y copying 46 Auto crop copying 46 Multi Bin SCANNING 47 47 Scanning basics 47 Understanding the Scan screen 48 Basic tab 48 Advanced tab 48 Image tab 49 Output tab 49 Scanning originals and sending th...

Страница 15: ...g mode 61 Receiving faxes in memory 61 Adjusting the document settings 61 Duplex 61 Resolution 61 Original Type 61 Darkness 61 Erase Background 61 Color Mode 61 Setting up a fax phonebook 62 Storing i...

Страница 16: ...Color Mode 70 Darkness 70 Erase Background 70 Scan to Edge 70 Quality 70 Scan Preset 70 File Format 70 File Policy 71 Printing from a USB memory device 71 To print a document from a USB memory device...

Страница 17: ...urpose tray 92 In the fuser area or around the toner cartridge 92 In the paper exit area 93 In the duplex unit area 93 In the stacker finisher 94 Understanding display messages 97 Solving other proble...

Страница 18: ...ECIFICATIONS 112 112 General specifications 112 Printer specifications 113 Copier specifications 113 Scanner specifications 113 Facsimile specifications optional GLOSSARY 114 INDEX 118 CONTACT SAMSUNG...

Страница 19: ...Optional traya 15 Multi purpose tray paper width guides 6 Standa 16 Scanner lock switch 7 DADF document input tray 17 Scanner glass 8 DADF document output tray 18 toner cartridge 9 scanner lid 19 imag...

Страница 20: ...s in the edit area 7 Redial Pause In standby mode redials the last number or in edit mode inserts a pause into a fax number 8 On Hook Dial Engages the telephone line 9 Interrupt Stops a job in process...

Страница 21: ...r size and type Job Status button When you press this button the screen shows the lists of currently running jobs queued jobs and completed jobs Current Job tab Shows the list of jobs in progress and...

Страница 22: ...machine is on line and can be used Red Blinking A minor error has occurred and the machine is waiting the error to be cleared Check the display message When the problem is cleared the machine resumes...

Страница 23: ...arkness Erase Background Color Mode Scan Scan to Email Basic tab Page 48 Advanced tab Page 48 Image tab Page 48 Output tab Page 49 NetScan Scan to Server Basic tab Page 48 Advanced tab Page 48 Image t...

Страница 24: ...Date Time Default Settings Measurement Timers Language Power Saver Tray Management Altitude Adjustment Output Option Contention Management Sound Supplies Management Machine Test On Demand Overwrite HD...

Страница 25: ...u to print PDF files directly SetIP Use this program to set your machine s TCP IP addresses IPv6 is not supported by this program Linux Postscript Printer Description PPD file Use this file to run you...

Страница 26: ...G UP THE NETWORK You need to set up the network protocols on the machine to use it as your network printer You can set up the basic network settings with the machine s touch screen Supported operating...

Страница 27: ...ork devices and lets you remotely monitor and troubleshoot network machines from any site with corporate internet access SyncThru Web Service Web server embedded on your network print server which all...

Страница 28: ...click Next 5 The list of machines available on the network appears Select the printer you want to install from the list and then click Next If you do not see your machine on the list click Update to...

Страница 29: ...then confirm the new password 7 Press OK Setting the date and time When you set the time and date they are used in Delay fax and Delay Print also they are printed on reports If however they are not co...

Страница 30: ...email scan and paper all at once 1 Press Machine Setup on the control panel 2 Press Admin Setting 3 When the login message appears enter password with number keypad and press OK See Setting the authen...

Страница 31: ...to enter characters and the keyboard pops up on the screen The keyboard below is the default showing the lowercase letters When you enter the MAC address enter it without a colon 1 Left Right Moves t...

Страница 32: ...han 174 x 128 mm 5 6 x 5 8 inches or larger than 218 x 356 mm 8 5 x 14 inches Do not attempt to load the following types of paper carbon paper or carbon backed paper coated paper onion skin or thin pa...

Страница 33: ...e are described later in this section Desired outcome The print media you choose should be appropriate for your project Brightness Some print media are whiter than others and produce sharper more vibr...

Страница 34: ...lope Monarch 98 x 191 mm 3 87 x 7 5 inches Envelope No 10 105 x 241 mm 4 12 x 9 5 inches Envelope DL 110 x 220 mm 4 33 x 8 66 inches Envelope C5 162 x 229 mm 6 37 x 9 01 inches Envelope C6 114 x 162 m...

Страница 35: ...with less than 6 mm curl and should not contain air Condition Envelopes should not be wrinkled nicked or otherwise damaged Temperature You should use envelopes that are compatible with the heat and pr...

Страница 36: ...s jams Curl Prior to printing labels must lie flat with no more than 13 mm of curl in any direction Condition Do not use labels with wrinkles bub bles or other indications of separation Make sure that...

Страница 37: ...lies on page 107 1 To load paper pull and open the paper tray and place paper with the side you want to print facing down 2 After loading paper set the paper type and size for the tray 1 See Setting t...

Страница 38: ...e tray first and be placed in the center of the tray Always load only the specified print media to avoid paper jams and print quality problems See Selecting print media on page 32 Flatten any curl on...

Страница 39: ...ine Setup on the control panel 2 Press Admin Setting 3 When the login message appears enter password with number keypad and press OK See Setting the authentication password on page 28 4 Press the Gene...

Страница 40: ...ness level to make a copy that is easier to read when the original contains faint markings and dark images See Changing the darkness on page 42 Paper Supply Selects the paper supply tray Advanced tab...

Страница 41: ...o Automatically detects the size of originals but this option supports only when originals are Legal Letter or A5 sized If the originals is mixed sized then the machine detects the largest original si...

Страница 42: ...iginals and prints them on both sides of a paper But the machine reverses the print out order of the originals The machine prints the second original first which means the firstly input original is pr...

Страница 43: ...prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the original This feature is helpful for copying a small sized item su...

Страница 44: ...template list table 8 Press and select Copy 9 Press the Advanced tab ID Copy Mamual ID Copy Setup 10 Press the template you have saved from the template list 11 Press the Start button on the control p...

Страница 45: ...Main screen 3 Press the Advanced tab Book Copy 4 Select the binding option Off Disables this feature Left Page Prints left page of the book Right Page Prints right page of the book Both Page Prints bo...

Страница 46: ...ut any edges or margins 1 Place a single original face down on the scanner glass Or load the originals face up in the DADF See Loading originals on page 31 2 Press Copy from the Main screen 3 Press th...

Страница 47: ...iginal face down on the scanner glass See Loading originals and print media on page 31 2 Press Copy from the Main screen 3 Select the tray in Paper Supply 4 Press the Advanced tab Overlay 5 Press List...

Страница 48: ...ure can be used via the local connection or the network connection See Software section WIA WIA stands for Windows Images Acquisition To use this feature your computer must be connected directly to th...

Страница 49: ...the authentication for network appears you have to enter user name and password to enter the NetScan screen No Lists the number in order for application programs Application Shows the available appli...

Страница 50: ...eyboard to enter your email addresses Or you can use Local and Global to enter the addresses easily See Global on page 50 To Cc Bcc Recipient s email address manually with the pop up keyboard or by pr...

Страница 51: ...on the right side 5 Enter IP Address or Host Name or Host Name and LDAP server and Port 6 Enter optional information 7 Click Apply Entering email addresses by the address book Once you have stored the...

Страница 52: ...can destination Register as an authorized user for scanning to email FTP or SMB Set up the SMTP server for scanning to email Set up the FTP servers for scanning to FTP Set up the SMB servers for scann...

Страница 53: ...the FTP servers using SyncThru Web Service 1 Enter your machine s IP address as the URL in a browser and click Go to access the web site of your machine 2 Click Machine Settings and FTP Setup 3 Click...

Страница 54: ...ress Start on the control panel The machine begins scanning and then sends the scanned image to the specified server CHANGING THE SCAN FEATURE SETTINGS This part explains how to adjust the document se...

Страница 55: ...an image 24 bits per pixel 8 bits for each RGB is used for 1 pixel Gray Uses the black gradation to display an image 8 bits per pixel Mono Displays an image in black and white 1 bit per pixel Darknes...

Страница 56: ...Scans originals in TIFF Tagged Image File Format but several originals are scanned as one file Multi Page TIFF Scans the originals in TIFF Tagged Image File Format and several originals are scanned as...

Страница 57: ...waiting in a print queue or print spooler such as the printer group in Windows delete the job as follows 1 Click the Windows Start menu 2 For Windows 2000 select Settings and then Printers For Windows...

Страница 58: ...tting up a fax phonebook using SyncThru Web Service on page 62 You cannot use this machine as a fax via the internet phone For more information ask the internet service provider You may experience res...

Страница 59: ...er patterns as in newspaper originals See Erase Background on page 61 Color Mode Selects whether the user sends the fax in mono or color See Color Mode on page 61 Back Returns to the Basic tab SENDING...

Страница 60: ...he control panel to show ten recent fax numbers 5 Select a fax number in the list and press OK The machine automatically begins to send Delaying a fax transmission You can set your machine to send a f...

Страница 61: ...f your machine detects a fax tone on the line it automatically starts to receive the fax Receiving faxes manually using an extension telephone This feature works best when you are using an extension t...

Страница 62: ...s that are continuous tone photographs Darkness You can select the degree of darkness of the original document Press Fax the Image tab Darkness Press the right arrow to enhance the darkness degree and...

Страница 63: ...s OK 6 Select an entry from Speed Dial List and press Add Repeat this step until you added entries you need Make sure the selected Speed Dial List is copied to the left pane Group list 7 Press OK to s...

Страница 64: ...ress the Advanced tab Polling Poll from Remote 3 Enter Passcode and Destination Fax No using the number keypad on the control panel You have to be informed Passcode from sender with the remote fax mac...

Страница 65: ...3 Adjust the document settings in the Image tab and the Basic tab 4 Press the Advanced tab Mailbox Store 5 Enter Mailbox No and Passcode which are set from Creating Mailbox in page 63 6 Press OK Faxi...

Страница 66: ...K ADDING DOCUMENTS TO A RESERVED DELAY FAX JOB You can add additional documents to the delayed fax job which is saved in memory 1 Press Machine Setup on the control panel 2 Press Admin Setting When th...

Страница 67: ...8 3 Press the Setup tab Fax Setup 4 Press down arrow on the right side 5 Press Fax Forward Settings Forward to Email Setting Receive Forward 6 Press Forward and enter the From and Destination Email op...

Страница 68: ...menu press to go to the Main screen Press USB Format USB Print or Scan to USB USB Format You can delete image files stored on an USB memory device one by one or all at once by reformatting the device...

Страница 69: ...Sided both sides of the paper 2 Sided or both sides of paper but back is rotated 180 degrees 2 Sided Rotate Side 2 Resolution Selects the scanning resolution value File Name Names a file before you s...

Страница 70: ...olution Press USB Scan to USB the Basic tab Resolution Use left right arrows to toggle the values The higher value you select the clear result you get But the scanning time may take longer Original Si...

Страница 71: ...s USB Scan to USB the Output tab Scan Preset Sharing and Printing Produces a small sized file for normal quality documents High Quality Printing Set this option for high quality output with the larges...

Страница 72: ...ument will be saved as a PRN file rather than printed on paper Only PRN files created in this fashion can be printed directly from USB memory See Software section to learn how to create a PRN file BMP...

Страница 73: ...on the amount of printouts depending on the paper size and type Machine Status screen Press Machine Setup on the control panel and press Machine Status Supplies Life tab Displays the remainders or the...

Страница 74: ...he sub options available are Service Center Registration and Contact Info You may enter information on service center and purchasing point Date Time You can set the date and time See Setting the date...

Страница 75: ...t Out The machine does an asked job in order Sound You can adjust the loudness of the machine sound Press Fault to adjust the machine s error sound Select Conflict if you pressed the wrong option Pres...

Страница 76: ...ur machine You can receive a fax from someone you are talking to on the extension telephone without going to the fax machine See Receiving faxes manually using an extension telephone on page 60 Error...

Страница 77: ...On Hook Dial to send a fax you can hear a specific tone To adjust the tone volume you can use this feature Value 1 is the lowest volume Use left right arrows to adjust the value Mailbox Setup Documen...

Страница 78: ...lt the network administrator IPv6 Machine supports IPv6 addresses for network printing and managements IPv6 Activate When you select On the Host Name and Link Local Address will automatically be enter...

Страница 79: ...ing job the machine includes jammed paper in the count and the cost of printing Image Counter Depends on whether the machine counts blank white pages Change Admin Password You can change the password...

Страница 80: ...nsmission report On is to print every time you send a fax the machine prints a confirmation report With On Error only when the transmission error occurred the report will be printed out Fax Send Repor...

Страница 81: ...alert you that the life of the imaging unit is almost over and needs to be reordered 1 Press Machine Setup on the control panel 2 Press Admin Setting When the login message pops up then enter password...

Страница 82: ...lity problems occur Cleaning the outside Clean the machine cabinet with a soft lint free cloth You can dampen the cloth slightly with water but be careful not to let any water drip onto or into the ma...

Страница 83: ...ng period of time An environment where corrosive gases are present An environment with salty air Handling instructions Do not touch the surface of the photosensitive drum in the cartridge Do not expos...

Страница 84: ...80 000 pages The screen displays Imaging unit is worn Replace with new one when the life of the imaging unit is almost ended Approximately 6 000 more pages can be made after the warning message relate...

Страница 85: ...he carefully pull the seal tape out of the cartridge 8 Thoroughly shake the imaging unit side to side five or six times 9 Unpack the new imaging unit and slide it into place making sure not to touch t...

Страница 86: ...SyncThru Web Service an embedded web server Use SyncThru Web Service to View the machine s device information and check its current status Change TCP IP parameters and set up other network parameters...

Страница 87: ...the paper size and type on page 38 Ensure that the recommended side of the print media is facing down in the tray or facing down in the multi purpose tray If paper jams occur frequently when you prin...

Страница 88: ...ADF cover and the document input tray Then place the documents back in the DADF Roller misfeed 1 Open the scanner lid 2 Grasp the misfeed paper and remove the paper from the feed area by carefully pul...

Страница 89: ...4 Paper Jam in MP tray In the paper feed area tray 1 optional tray or multi purpose tray See In the multi purpose tray on page 92 See In the optional tray on page 89 See In the optional high capacity...

Страница 90: ...n tray 2 2 Open the inner cover of tray 2 3 Pull the jammed paper out in the direction shown To avoid tearing the paper pull it out gently and slowly If the paper does not move when you pull or if you...

Страница 91: ...er does not move when you pull or if you do not see the paper in this area stop and go to step 6 6 Remove the paper in the direction shown To avoid tearing the paper pull it out gently and slowly 7 In...

Страница 92: ...tional high capacity feeder 5 Lift the front part of the tray slightly up to release the tray from the machine If the paper does not move when you pull or if you do not see the paper in this area stop...

Страница 93: ...ly resumes In the fuser area or around the toner cartridge 1 Open the side cover 2 Remove the jammed paper in the direction shown 3 Close the side cover In the paper exit area 1 Open the side cover 2...

Страница 94: ...r In the stacker finisher Paper jam in front of finisher 1 Open the stacker front cover 2 Press the right part of lever 1c and hold still then push the stacker to the left to release the stacker 3 Rem...

Страница 95: ...he supplies MESSAGE MEANING SUGGESTED SOLUTIONS yyy is worn Replace with new one The life of the part expires totally Replace the part with a new one Call for service DC motor does not operate zzz Ple...

Страница 96: ...f the document failed to actuate the scan sensor within the correct time after actuating the registration sensor Open the DADF cover and remove jammed original See Clearing document jams on page 86 ME...

Страница 97: ...MESSAGE MEANING SUGGESTED SOLUTIONS System error zzz Please turn off then on There is a problem in the system operation Turn the machine off and turn it on again If the problem persists please call f...

Страница 98: ...not feed into the machine Remove any obstructions from inside the machine Paper has not been loaded correctly Remove paper from the tray and reload it correctly There is too much paper in the tray Re...

Страница 99: ...a system error Contact a service representative The machine does not print Continued The document size is so big that the hard disk space of the computer is not enough to access the print job Get more...

Страница 100: ...printing CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS CONDITION SUGGESTED SOLUTIONS Light or faded print If a vertical white streak or faded area appears on the page The toner supply is low You may be...

Страница 101: ...s The imaging unit may be damaged If a repetitive mark occurs on the page run a cleaning sheet through several times to clean the cartridge contact a service representative After the printout if you s...

Страница 102: ...ion of transparencies some character voids are normal You may be printing on the wrong surface of the paper Remove the paper and turn it around The paper may not meet paper specifications See Specific...

Страница 103: ...slowly Check if the machine is printing received data If so scan the document after the received data has been printed Graphics are scanned more slowly than text Communication speed slows in scan mod...

Страница 104: ...ou sent Check your scan unit for marks and clean it See Cleaning the scan unit on page 81 The machine dials a number but the connection with the other fax machine fails The other fax machine may be tu...

Страница 105: ...rd to set up your device Check if the printer is started Open Printers configuration and select your machine on the printers list Look at the description in the Selected printer pane If its status con...

Страница 106: ...n try to restart the job from the beginning Since Unified Linux Driver locks port while printing the abrupt termination of the driver keeps the port locked and therefore unavailable for subsequent pri...

Страница 107: ...ase you should wait for completion of the current job or should press Release port button if you are sure that the present port s owner is not functioning properly Refer to Linux User s Guide that cam...

Страница 108: ...Extends your machine s memory capacity 4555256MEM This machine comes with 256 MB DIMM To expand the memory of your machine you must remove the existing DIMM and purchase a larger one Optional tray 2...

Страница 109: ...ted device or a card reader Those devices allow the pay for print service on your machine SCX KIT10F 4 Bin Mailbox You can load up to 100 sheets of paper in each stacker To use 4 Bin Mailbox you need...

Страница 110: ...h as the metal back plate on any device plugged into a grounded power source If you walk around before finishing the installation repeat this procedure to discharge any static electricity again INSTAL...

Страница 111: ...2003 select Printers and Faxes For Windows Vista select Control Panel Hardware and Sound Printers 4 Select the Muratec MFX 4555 Series PS printer 5 Click the right mouse button on the printer icon an...

Страница 112: ...this function 1 Press Machine Setup on the control panel 2 Press Admin Setting 3 When the login message appears enter password with number keypad and press OK See Setting the authentication password...

Страница 113: ...than 35 seconds from sleep mode The boot up time will be longer if data volume is a lot in the HDD Operating environment Temperature 10 C to 32 C Humidity 20 to 80 RH Display wVGA 800 x 480 x RGV col...

Страница 114: ...x 4 800 dpi by software enhancement WIA standard Up to 600 x 600 dpi Scan to USB NetScan 100 200 300 dpi Scan to E mail Scan to Server 100 200 300 400 600 dpi Network Scan File format PDF TIFF JPEGb...

Страница 115: ...A Duplex Automatic Document Feeder DADF is a mechanism that will automatically feed and flip over an original sheet of paper so that the machine can scan on both sides of the paper Default The value...

Страница 116: ...1284 B refers to a specific connector type on the end of the parallel cable that attaches to the peripheral for example a printer Intranet A private network that uses Internet Protocols network conne...

Страница 117: ...n ISO for communications OSI offers a standard modular approach to network design that divides the required set of complex functions into manageable self contained functional layers The layers are fro...

Страница 118: ...An industry standard for scanners and software By using a TWAIN compliant scanner with a TWAIN compliant program a scan can be initiated from within the program an image capture API for Microsoft Win...

Страница 119: ...etting a fax header 58 sound 74 supplies management 74 system timeout 73 tray management 74 tray setting 29 driver installation 27 duplex copying 41 faxing 61 scanning 53 69 E email address entering e...

Страница 120: ...ng 109 ordering 107 message on the display screen 94 Mono 54 69 multi purpose tray 18 N NetScan 51 network setting up 25 77 notification receiving a fax in Mailbox 64 N up copy 43 O OCR 55 70 On Hook...

Страница 121: ...uality 55 70 resolution 53 69 scan preset 55 sending it via email 49 sending it via FTP 53 sending it via Network Scan Manager 51 sending it via SMB 53 solving scanning problems 102 USB flash memory 6...

Страница 122: ...he Muratec logo are trademarks of Muratec America Inc PCL and PCL 6 are trademarks of Hewlett Packard Company Microsoft Windows and Windows Vista are either registered trademarks or trademarks of Micr...

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