This warranty is provided by:
MULTiWAY Trading (Aust) Pty Ltd
ABN: 15 632 194 319
Unit 1 & 2/12 Commercial Drive, Ashmore QLD 4214
Phone: 1300 168 584
Email: [email protected]
MULTiWAY Trading (Aust) Pty Ltd (Multiway) products
are manufactured to high quality standards and are
thoroughly tested and inspected before leaving our
factories. In addition to any statutory rights you may
have, Multiway warrants all of its products sold directly
or via an Authorised Multiway Distributor against
defective workmanship and faulty materials from the
date of purchase by the end-user for a period of twelve
months unless otherwise specified for that product and
its components.
WARRANTY CLAIMS
Multiway undertakes that if during the Warranty Period
any Product, or any part of a Product, has failed to
operate correctly due to faulty Workmanship or defective
Material, it will repair or replace the Product or part (as
the case may be) free of charge (excluding freight fees if
applicable) provided the following conditions are met:-
a.
The consumer must contact the Retailer, Distributor or
Multiway upon becoming aware of any defect to a
Product. The consumer will then be provided with a
Product Return Authorisation Form, which must be
completed by the consumer and returned to Multiway at
the address, phone and email address stated above
together with satisfactory proof of purchase.
b.
Multiway will review the completed Form to determine
whether there is a defect, and if so Multiway agrees to (at
its own option) repair, replace or supply equivalent
goods, or pay the cost of any of these remedies to the
consumer.
c.
If Multiway requests the return of the applicable
Product or part, the consumer will be responsible for the
collection and freight costs of returning that Product or
part to Multiway.
d.
The consumer acknowledges that they are also
responsible for the freight costs to deliver any new
Product or replacement part to them.
AT OUR DISCRETION
Parts may be removed and replaced with the same, or
equivalent components. These may, or may not be
identical to those previously issued with the product.
• Refurbished parts may be used to repair goods.
• Goods repaired may be replaced by refurbished goods of
the same type rather than being repaired.
Multiway will not be held responsible for any repair other
than those carried out by it, or one of its Authorised
Service Agents.
Warranty repairs do not extend the length of the
warranty period.
If products are supplied to a consumer within the
meaning of the applicable Act, the consumer is entitled to
consumer guarantees under the applicable Act which
Multiway does not exclude, restrict or modify. In all other
respects, and to the extent permitted by law, Multiway:
a.
Limits its liability for any non-excludable condition or
warranty to rectifying any defects at its option, as set out
above; and
b.
Excludes liability (whether express or implied) of any
nature whatsoever for any consequential loss, damage or
injury arising as a result of any fault in the Products.
This warranty does not extend to damage to Products
which occurs during transit or transportation, or which is
caused by any abuse, accident or improper installation,
connection, use, adjustment or repair, or use of goods
otherwise than in accordance with instructions issued by
Multiway.
The warranty on Products is waived if any addition or
attachment to the Product does not have Multiway’s
approval, or are not sold as Multiway products. The
Products are designed to perform specific tasks
established under test loads and unauthorised
attachments may produce stress for which the design is
not appropriate.
Thank you for purchasing your
LIMITED WARRANTY
BodyAdjust
Sleep System
by
MULTiWAY
Trading (AUST) Pty Ltd |
P
1300 168 584 |
A
Unit 1 & 2/12 Commercial Drive, Ashmore QLD 4214 |
E
W
multiway.com.au
