How to Get Service Under the Terms of the Limited One-Year Warranty
For warranty repair, do not return your product to the place of purchase. Instead, follow the
instructions below to obtain warranty service, as our dealer network is not prepared to service
the product under the terms of this warranty.
1. First, write, call or FAX M.T.H. Electric Trains, 7020 Columbia Gateway Drive, Columbia,
MD 21046, (Tel: 410-381-2580; FAX : 410-423-0009; e-mail: [email protected]),
stating when it was purchased and what seems to be the problem. You will be given a return
authorization number to assure that your merchandise will be properly handled upon its receipt.
2. CAUTION: Make sure the product is packed in its original factory packaging including its
foam and plastic wrapping material so as to prevent damage to the merchandise. The shipment
must be prepaid and we recommend that it be insured.
A cover letter including your name,
address, daytime phone number, e-mail address (if available), Return Authorization number,
a copy of your sales receipt and a full description of the problem must be included to facilitate
the repairs. Please include the description regardless of whether you discussed the problem
with one of our service technicians when contacting M.T.H. for your Return Authorization
number.
3. Please make sure you have followed the instructions carefully before returning any
merchandise for service.
Limited One-Year Warranty
All M.T.H. products purchased from an Authorized M.T.H. Train Merchant are covered
by this warranty.
See our website at
or call 1-888-640-3700 to identify an Authorized
M.T.H. Train Merchant near you.
M.T.H. products are warrantied for one year from the date of purchase against defects in
material or workmanship, excluding light bulbs and traction tires. We will repair or replace (at
our option) the defective part without charge for the parts or labor, if the item is returned to
M.T.H. Electric Trains within one year of the original date of purchase. This warranty does not
cover damages caused by improper care, handling, or use. Transportation costs incurred by the
customer are not covered under this warranty.
Items sent for repair must be accompanied by a return authorization number, a description of the
problem, and the
original sales receipt from an Authorized M.T.H. Train Merchant
, which
gives the date of purchase. Call 410-381-2580, fax 410-423-0009, or e-mail the Service
Department at
to obtain a return authorization number.
This warranty gives you specific legal rights, and you may have other rights that vary from state
to state.
Service Department
M.T.H. Electric Trains
7020 Columbia Gateway Drive
Columbia MD 21046-1532
www.mth-railking.com
The Premier Woodsided Caboose is the perfect
addition to any O Gauge railroad. Constructed from
sturdy ABS plastic, the Woodsided Caboose boasts an
attractive paint scheme and has been designed for
years of operation.
This caboose comes fully assembled, decorated, and
ready to use right out of the box. Simply place it on
the track and couple it to a train. It features an
illuminated interior, controlled from track power.
Follow the easy instructions in this booklet to change
the lights in your caboose.
Caboose
W o o d s i d e
M.T.H.
ELECTRIC TRAINS, INC.
7020 Columbia Gateway Drive
Columbia, MD 21046-1532
www.mth-railking.com
