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MSPA LIMITED WARRANTY
MSpa® has been manufactured with reliability and simplicity in mind. All products have been inspected and found free of defects prior to leaving the factory.
MSpa warrants this product against defects in material and workmanship for a period of:
TWELVE (12) months -
Electric Parts (Control Box)
SIX (6) months
- Spa pool.
The warranty period begins on the date of purchase and MSpa requires presentation of the original proof of purchase to ascertain the date. During the warranty period,
MSpa will either repair or replace, at its discretion, any defective products. Replacement products or repaired parts will be warranted for only the unexpired portion of
the original warranty.
Shipping Policy
Consumers are responsible for the shipping/freight when return the defect parts to MSpa authorized service center or ORPC-Oriental Recreational Products (Shanghai)
Co., Ltd.
Warranty Policy
●
This limited warranty does not apply to any defect resulting from negligence, accident, misuse, or any other reason beyond MSpa’s reasonable control, included but
not limited to: normal wear and tear, negligence or failure to follow the product instructions, improper or inadequate maintenance; connection to an improper power
supply; chemical water damage, loss of pool water, unauthorized product modification or repair; use for commercial purposes; fire, lightning, flood or other external
causes.
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This warranty is valid only in the country of purchase in such countries where MSpa sells and services the same model with identical technical specifications.
Warranty service outside the country of purchase is limited to the terms and conditions of the corresponding warranty in the country of service. Where the cost of
repairs or replacement is not covered by this warranty, MSpa will advise the owners and the cost shall be charged to the owner.
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This warranty only applies to the original purchaser and terminates upon any transfer of ownership.
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All repairs for which warranty claims are made must be pre-authorized by ORPC through an accredited distributor or agent provided that the defective part be
returned to the distributor or agent Transportation Prepaid, if requested.
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The authorized selling dealer is responsible for all in-field service work carried out on your MSpa product. ORPC will not be liable for the cost of any workmanship
carried out by an unauthorized service person.
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Products marked with both MSpa and importer are governed exclusively by the warranty provided by the importer.
Warranty Registration
Please Always keep the purchase receipt and warranty card in case of a future warranty inquiry. All claims must be submitted to an MSpa authorized dealer or service
partner. Warranty contact information is provided on the back of the warranty card. It is essential that all submitted claims provide all the necessary information, including
Customer name, Purchase receipt, Serial No., Product No., Problem, and Parts requested.
Annex A
Ensure that you read carefully, understand and follow all of the information in this user manual before installing and using your spa. These warnings, instructions, and
safety guidelines address some common risks associated with water recreation, but they cannot cover all risks and dangers in all cases. Always use caution, common
sense, and good judgment when enjoying any water activity. Retain this information for future use. In addition, the following information can be supplied depending on
the spa type:
Safety of non-swimmers
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Continuous, active, and vigilant supervision of weak swimmers and non-swimmers, especially in exercise spas, by a competent adult is required at all times
(remembering that children under eight years of age are at the highest risk of drowning).
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Designate a competent adult to supervise the spa each time it is being used.
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Weak swimmers or non-swimmers should wear personal protection equipment, especially when using the exercise spa.
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When the spa is not in use, or unsupervised, remove all toys from the spa and its surrounding area to avoid attracting children to the spa.
Safety devices
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A safety cover or other safety protection device must be used, or all doors and windows (where applicable) shall be secured to prevent unauthorized access to the spa.
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Barriers, covers, alarms, or similar safety devices are helpful aids, but they are not substitutes for continuous and competent adult supervision.
Safety equipment
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It is recommended to keep rescue equipment (e.g. a ring buoy) by the spa (if appropriate).
●
Keep a working phone and a list of emergency phone numbers near the spa.
Safe use of the spa
● Encourage all users, especially children, to learn how to swim.
● Learn Basic Life Support (Cardiopulmonary Resuscitation — CPR) and refresh this knowledge regularly. This can make a life-saving difference in the event of an
emergency.
● Instruct all spa users, including children, on what to do in case of an emergency.
● Never dive into any shallow body of water. This can lead to serious injury or death.
● Do not use the spa when using alcohol or medication that may impair the bather's ability to safely use the spa.
● When covers are used, remove them completely from the water surface before entering the spa.
● Protect spa occupants from water-related illnesses by advising them to keep the water treated and practice good hygiene. Consult the water treatment guidelines in
the user's manual.
● Store chemicals out of the reach of children.
● Use the signage provided on the spa or within 2000 mm of the spa in a prominent visible position.
